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Courtyard London

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#16 of 41 Hotels in London
Certificate of Excellence
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308 Reviews from our TripAdvisor Community

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Showing 306: English reviews
Toronto, Canada
Level Contributor
3 reviews
Reviewed 2 weeks ago

This was the hotel that I wanted to stay at for our Hockey tournament as I am a Marriott Gold Member and prefer the brand to all others. I was hesitant when I heard that the hotel had three other hockey teams staying on the same weekend and that there was only one hospitality room that needed to be shared... More 

Helpful?
Thank aquick18
Zita G, Front Office Manager at Courtyard London, responded to this review

Dear aquick18, Thank you so much for writing such a great detailed review on your recent stay with us! I have shared your review with staff and we are all pleased that you enjoyed your stay with us. We do our best to accommodate all our guests. Great suggestions about breakfast, the pool and room assigning, definitely something for us... More 

Ajax
Level Contributor
107 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 2 weeks ago via mobile

Our second time here :) Convenient location near the 401 with adequate parking. Lovely, clean, modern room with large tv easily visible from both beds. Comfortable bed and quiet room temperature control. Very quiet in front corner overlooking north parking area. Staff were friendly and efficient. Unusually large lounge and bar area with private sitting for business and family functions.... More 

Helpful?
Thank BigBlue01
Zita G, Front Office Manager at Courtyard London, responded to this review

Dear BigBlue01, Thank you so much for writing such a great review on our Courtyard Marriott and thank you for choosing us for your accommodations. I am happy to hear that have enjoyed your stays with us and hope to see you again in the future. Warm Regards, Zita Graham Front Office Supervisor. More 

Guelph, Canada
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 2 weeks ago

We stayed at this hotel as part of a hockey tournament group booking. As part of the group, "breakfast" was provided. Breakfast consisted of muffins, croissants, eggs, fried potatoes and French toast. No meat. The hotel was incredibly noisy. Any conversation happening in the halls could be heard clearly in the rooms. They were very strict about not playing mini... More 

Helpful?
Thank Exj132
Zita G, Front Office Manager at Courtyard London, responded to this review

Dear Exj132, Thank you for writing a review on your recent stay with us! We appreciate you taking the time to share your experience during your stay. We hope to welcome you back in the future! Warm Regards, Zita Graham Front Office Supervisor More 

Fort Erie, Canada
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 weeks ago via mobile

The hotel is in a great location. Close to restaurants and shopping centres. I have stayed before and had a great experience. However, this time the experience was not very pleasant. Their was no cups for the coffee. When we called the front desk we had to get the cups ourself. The next day I had to call housekeeping at... More 

Helpful?
Thank SparkleSparkle24
Zita G, Front Office Manager at Courtyard London, responded to this review

Dear SparkleSparkle24, Thank you for sharing your feedback with us. This is truly not the customer service that we strive for. I have shared your feedback with appropriate hotel staff to ensure that this was an isolated incident. I do hope to once again welcome you back the next time you are in the London areal. Warm Regards, Zita Graham... More 

Toronto, Canada
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 weeks ago

Great location, Marriott quality and excellent management. Rooms are very well equipped. A night light would be a great addition for the bathroom. Both one at a nearby store. Friendly staff and attention to detail. Good people.

Helpful?
Thank David876
Zita G, Front Office Manager at Courtyard London, responded to this review

Dear David876, Thank you so much for taking the time to write a review on our Courtyard! I am truly happy to hear that you thoroughly enjoyed your stay and look forward to welcoming you back! Zita Front Office Supervisor More 

Ontario,Canada
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 13 October 2016

We stayed here recently with a group of martial artists. This is our 3rd or 4th stay here as we organize for the group each year. At the same time there were other sports teams staying here. We have stayed here several times before and found the service not as good this time. The billing was incorrect. The rug was... More 

Helpful?
Thank advisorfromthenorth
Zita G, Front Office Manager at Courtyard London, responded to this review

Dear advisorfromthenorth, Thank you for taking the time to write a review on our hotel. We appreciate feedback such as yours to help us improve in areas needed. We do try our best to keep groups together as much as possible. I thank you for choosing our Courtyard for your group accommodations the past few years and do hope that... More 

Oakville, Canada
Level Contributor
48 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 17 September 2016

My entire experience with this hotel was positive. Hotel is right off the highway and easy to find. Lots of free parking and hotel looks inviting from outside. Inside lobby and Bistro area very modern, spacious and appealing. Front desk staff was very friendly and helpful. Check in was quite quick. Our room was very spacious with two queen beds,... More 

Helpful?
Thank Sporty_Girl_13
Zita G, Front Office Manager at Courtyard London, responded to this review

Dear Sporty_Girl_13, Thank you for sharing your experience with us on Trip Advisor. I'm delighted to hear that you thoroughly enjoyed your stay. Thank you for the recommendation! Warm Regards, Zita Graham Front Office Supervisor More 

Windsor, Canada
Level Contributor
36 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 14 September 2016 via mobile

I stayed at the hotel for 2 nights while on business in the area. First night was horrible for sleep due to the fact I am a light sleeper and need a tv in hotels to drown out other noises so I can sleep. The TV needed an excosisim as the volume would go up and I would turn it... More 

Helpful?
Thank Michelle R
Zita G, Front Office Manager at Courtyard London, responded to this review

Dear Michelle R, Thank you for your review. I am terribly sorry to hear about your experience the first night but am happy to hear that you enjoyed the rest of your stay. I am also happy to hear that you will be staying with us again, we look forward to welcoming you back. Warm Regards, Zita Graham Front Office... More 

Ontario
Level Contributor
232 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 135 helpful votes
Reviewed 13 September 2016

Size of room 8/10 - the room was quite small Cleanliness 9/10 - there was a used coffee pod left in the coffee maker from a previous guest. There were several stains on the carpet Linens 10/10 Water pressure and temperature 10/10 Bed comfort 10/10 Noise level - 10/10, I was worried as I was placed directly next to the... More 

Helpful?
Thank Helper_One
Zita G, Front Office Manager at Courtyard London, responded to this review

Dear Helper_One, Thank you for taking the time to write a review on your recent stay with us! We hope to see you again whenever your travels bring you back to the London area. Warm Regards, Zita Graham Front Office Supervisor More 

Sudbury, Canada
Level Contributor
5 reviews
3 hotel reviews
Reviewed 13 September 2016

We stayed here to explore the city and shop. The kids loved the room, was very spacious, super clean and quite stylish. I would be back fro sure and would recommend this place to anyone who wishes to find a quiet and convenient location in London. I will be back and told them this when checking out.

Helpful?
Thank Melicoop123
Zita G, Front Office Manager at Courtyard London, responded to this review

Dear Melicoop123, Thank you for taking the time to write such a great review on your recent stay. Thank you so much for the recommendation to future guests! We look forward to your next stay. Warm Regards, Zita Graham Front Office Supervisor More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hotel in London, Ontario Boasts Convenient Location Well-appointed rooms and a friendly staff are waiting to welcome you to the Holiday Inn Hotel & Suites of London, Ontario. Our hotel's location near Highway 401 makes it easy to access downtown London, and we offer complimentary transport to London International Airport (YXU). London is an energetic city with many famous attractions, from the WesterFairRaceway to The Grand Theatre in the heart of downtown London, Ontario. Our hotel's guests can cheer for the London Knights hockey team at the John Labatt Centre, picnic at the Storybook Gardens or shop at White Oaks Mall, the largest shopping Centre in London. Our rooms are ideal for business travelers, and our hotel is located minutes from Victoria Hospital, London Health Sciences Centre, the University of Western Ontario, Siemens, 3M, Ford and the London Convention Centre. Lodging here also gives you easy access to our 2,000 sq. ft. of meeting space and 24-hour Business Centre. From the on-site restaurant to the free high-speed Internet access, we offer the amenities you need for your stay in London, Ontario. Our hotel rates include complimentary access to the 24-hour Fitness Centre, indoor, heated pool and whirlpool. Every room features comfortable bedding, a 25' TV and a spacious work area; rooms with Jacuzzi tubs and suites with living rooms, sofa beds and additional amenities also available. ... more   less 

Additional Information about Courtyard London

Address: 864 Exeter Rd, London, Ontario N6E 1L5, Canada
Region: Canada > Ontario > London > Westminster
Price Range: RM381 - RM622 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard London 3*
Number of rooms: 120
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Marriott, Expedia, Hotels.com, Travelocity, Booking.com and Priceline so you can book your Courtyard London reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Courtyard London Ontario
Hotel Style:
#3 Business Hotel in London
#6 Family Hotel in London
#10 Romantic Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard London staff and other travellers.
3 questions
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Questions? Get answers from Courtyard London staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask the staff.”
 of 5 bubbles David876, 2 Nov 2016 | Read review
“ask for a quiet room away from sports teams”
 of 5 bubbles advisorfromthenorth, 13 Oct 2016 | Read review
“Any floor is good”
 of 5 bubbles Melicoop123, 13 Sep 2016 | Read review
“remember to bring a bathing suit. Nice pool”
 of 5 bubbles 758bonnier, 3 Sep 2016 | Read review
“I rated this as a budget stay due to the extremely good deal I got by being a Marriott rewards member. Room is not budget.”
 of 5 bubbles gregdB5514VF, 23 Jul 2016 | Read review
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