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We stayed here on March 14 as we had to catch a flight to The Bahamas at 6:30am the next morning.
I chose this hotel specifically for the underground parking as I didn’t want to arrive back at 2am and have to sit in my...More
I have been a Diamond member for many years now, and (mostly) get great service at Hilton properties. However, this location goes over an above at delivering personalized service. It is my new (hotel) home base.
In particular, I want to highlight two employees who...More
Thank Joseph S
Response from Milani P, Front Office Manager at Hilton Garden Inn Toronto AirportResponded 5 weeks ago
Dear Joseph S:
We love hospitality and your feedback helps assure us that we are doing our job right so thank you for taking the time to share your lovely comments about our hotel. We will share your comments with Nicole and Simon and be...More
The hotel was amazing. The staff were really friendly, helpful and accommodating. I would recommend this hotel again and again. The proximity to the airport and 24 hour shuttle service was a really nice perk.
Review collected in partnership with Hilton Garden Inn
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Nice, clean and convenient hotel for one night near the airport. I got here the night before and had a meeting close by the following day. It was a perfect choice. Spacious rooms, clean. Nice restaurant. I will go back for sure.
Found staff to be very slow and not terribly interested in helping customers.Ate in the restaurant, excellent food, so so service. Pricey but not insane like the Keg downtown. comfortable room and linens were clean.More
Thank Mike S
Response from kishoorvipul, Front Office Manager at Hilton Garden Inn Toronto AirportResponded 2 days ago
Thank you for taking the time to share your experience about your recent stay at our hotel.
I am extremely sorry that our service was not up to the standard that you deserve. This is not typical of our hotel and staff, and...More
Response from Milani P | Property representative |
We require a $200.00 cash deposit for your stay. If you are providing a credit card then it will automatically authorize $50.00 for incidentals upon check-in and take authorization automatically as needed.