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Quality Inn & Suites Mississauga

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Quality Inn & Suites Mississauga
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316 Reviews from our TripAdvisor Community

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There are newer reviews for Quality Inn & Suites Mississauga
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Showing 285: English reviews
Reviewed 9 March 2016 via mobile

On first arrival the hotel seemed alright but very shortly got worse. Almost no parking after we got back from dinner, poor room quality, terrible desk staff, non flushing toilet and an unwanted 6am wake up call. When asked to provide a credit card I requested not to pay for the room on it as it is an overseas card...

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Helpful?
1Thank Jessica M
Quality I, General Manager at Quality Inn & Suites Mississauga, responded to this review

Dear Valued Guest, Thank you for taking the time to provide details from your past stay with us. I was disappointed to hear you had an unpleasant experience with us, and would invite you to contact me personally to discuss your stay in more detail. Thank you again for taking the time to respond, and I hope to hear from...

Toronto, Canada
Reviewed 9 March 2016 via mobile

Normally I've always taken advantage of the hotels off the strip for sleep park and fly rather than ones further away. I've never had issues. Gave this Quality Inn on Amber Drive a try and now I know why I'll stick to the strip. I'll keep this short and sum up the issues with the return trip. (Just briefly on...

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Helpful?
Thank Danny-Oh
Quality I, General Manager at Quality Inn & Suites Mississauga, responded to this review

Dear Valued Guest, Thank you for taking the time to provide feedback regarding your stay. I am sorry to read you had such difficulty requesting a shuttle and experienced a longer than anticipated wait time. Guest satisfaction is our main priority, and will be following up with out shuttle provider to ensure guest expectations are met. Thank you again, Warm...

Lethbridge, Canada
Reviewed 2 March 2016

We booked this hotel during an overnight lay-over between flights. First, we requested a crib upon reserving the room, and when we got there no cribs were available. We decided to push the bed against the wall to prevent our daughter from falling off the bed (also to be shared with her older sibling). While moving the bed, we noticed...

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Helpful?
Thank 2000Angie2000
Quality I, General Manager at Quality Inn & Suites Mississauga, responded to this review

Dear Valued Guests, Thank you for taking the time to provide your feedback regarding the stay. I read from your response you experienced a room cleanliness issue, which is not our standard. I would like to hear more about the incident, and can be contacted at the hotel directly. Thank you again for your response! Sincerely, Rubina Khan

Ontario, Canada
Reviewed 25 February 2016

The hotel was loud and the walls don't block out anything, but the worst part was the huge blood stain on my blanket (which I was offered a discount for dealing with). The patio doors were difficult to open and close, the room was dated and dirty. I will never stay there again.

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Helpful?
Thank Sheri M
Quality I, General Manager at Quality Inn & Suites Mississauga, responded to this review

Dear Valued Guest, Thank you for taking time to provide feedback regarding your stay with us. I reviewed your remarks regarding the room cleanliness, and would like to hear more about your experience, as this is something we take very seriously. I am available to speak with at your convenience, feel free to contact me directly at the hotel. Thank...

Winnipeg, Canada
Reviewed 21 February 2016 via mobile

Overnighting in Toronto before our European holiday we chose this hotel for its shuttle and good price. The shuttle runs every half hour and was at the airport right when we needed it. The hotel is about 15 minutes away. Front desk staff were organized and friendly. Rooms were standard but clean and comfortable. Kelsey's and Montanas are a 5...

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Thank Lesterbeach
Reviewed 15 February 2016 via mobile

A very comfortable stay and worth the money.Service is very much decent.It is almost 5 km away from Pearson airport.You can opt for it if you want to stay closer to the airport.The price is inclusive of a heavy breakfast buffet.You may consider this for a decent stay.

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Thank Tejal s
Boston
Reviewed 8 February 2016

If you want to hear everything going on in your neighbour's room do stay here.And i mean EVERYTHING!!!!!!!! And not just in the 2 rooms surrounding you but also in the corridor and outside in the parking lot too! The toilet was also DISGUSTING with some faecal remains left in it!!!!!!!!!!!!!!!!!!! How gross is that?!

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Helpful?
Thank Bam412
Quality I, General Manager at Quality Inn & Suites Mississauga, responded to this review

Dear Valued Guest, Thank you for taking the time to provide feedback on your stay. I'm sorry to hear your stay was not enjoyable, and would like to hear more in detail regarding the issues you experienced. You contact me directly at the hotel, at a convenient time for you. Thank you again for your feedback. Sincerely, Rubina Khan

Ottawa, Canada
Reviewed 7 February 2016

Basic hotel... needed a place to stay overnight due to a flight itinerary. The front desk clerk wasn't very friendly and approachable on our check in of January 25, 2016. That said I was also not very patient considering I had to spend $28 on a cab ride to get from the airport to the hotel. The hotel apparently provides...

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Thank CHM949
Ottawa
Reviewed 3 February 2016 via mobile

This place is fairly basic. The rooms are clean and quiet but for sure need an upgrade. Things like lampshades need replacing, scuffs on the walls and curtains in need of replacement. They provide with complimentary water, coffee and shampoos and lotion. The big thing I thought was fantastic was they put a big extension cord with lots of outlets...

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Thank Skysurfer19
North Bay, Canada
Reviewed 31 January 2016 via mobile

Stayed at this hotel before a trip south. Hotel is clean and comfortable. Standard room. Room heat is difficult to control with small heating cooling unit and no thermostat. Breakfast is simple but has a good selection and is included.good value for the money. Nothing fancy.

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Thank fuzp

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Business Centre with Internet Access
  • Airport Transportation
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
We are proud to announce that we are now a 100% smoke free property. Quality Inn & Suites in Mississauga, ON is a perfect choice for travellers staying for a layover between connecting flights, as it boasts an excellent location at Highway 401 and Dixie Road, just minutes from the Toronto Pearson International Airport. However, its great location alongside a wide range of amenities make our Mississauga hotel very popular with business and leisure travellers staying for much longer than one night as well. ... more   less 

Additional Information about Quality Inn & Suites Mississauga

Address: 5585 Ambler Dr | (Hwy 401 & Dixie Rd), Mississauga, Ontario L4W 3Z1, Canada (Formerly Holiday Inn Express Toronto - Airport Area)
Region: Canada > Ontario > Mississauga
Price Range: RM326 - RM486 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites Mississauga 2.5*
Number of rooms: 128
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Also Known As:
Holiday Inn Express Toronto - Airport Area Hotel Mississauga
Holiday Inn Mississauga
Holiday Inn Express Mississauga
Mississauga Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites Mississauga staff and other travellers.
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Questions? Get answers from Quality Inn & Suites Mississauga staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“don't think there are any rooms better than others.”
PMahdis, 19 Apr 2017 | Read review
“we took a cab from airport 31.00 but think we could have called and caught a shuttle .”
BonnyK, 26 Mar 2017 | Read review
“Rooms on the ground floor have patio doors to access your vehicle that you can park out front of the door.”
  • Iron came in handy
  • Access to vehicle right outside the room via patio doors
  • Tv and mini fridge
jay_eatz, 15 Feb 2017 | Read review
“Maybe ask them if the renovations are done!!”
880reald, 15 Jan 2017 | Read review
“Avoid the ground floor if you can.”
EstherfromBC, 7 Jan 2017 | Read review
5 of 5