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The Waterside Inn

193 reviews
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Traveller (68)
Room & Suite (33)
Dining (5)
Overview
  • Excellent27%
  • Very good40%
  • Average18%
  • Poor9%
  • Terrible6%
Travellers talk about
“port credit”(46 reviews)
“lake ontario”(18 reviews)
“full kitchen”(17 reviews)
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
3.5 Star Hotel
All hotel details
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Reviews (193)Write a Review
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10
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LanguageEnglish
54
73
35
18
10
Show reviews that mention
All reviewsport creditlake ontariofull kitchenliving roombreakwater restaurantpenthouse suitego trainthe lovely dining roomapartment stylediamond restaurantthis lovely hotelhotel accommodationlakeshore roadcloset spacehardwood floorswedding venuefive minute walk
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1 - 5 of 190 reviews
Reviewed 4 weeks ago via mobile

I recently stayed at this hotel. First and foremost I was given a room which was not cleaned up with used towels, glasses and bed linen all over the place. After waiting for a couple of hours my room was cleaned. The hotel claims to...More

Thank Neeraj M
Response from Toni F, General Manager at The Waterside InnResponded 3 weeks ago

Thank you for your review. We take all our reviews very seriously and perspective is always interesting. I spoke with Front Desk about your comments and while some mistakes were made on our part, and we do apologize profusely for any inconvenience, I know the...More

Reviewed 6 November 2017

We stayed here for our anniversary 2 weeks ago. Great location, and looks nice from the outside. However, the room was terribly outdated, the kitchenette wasn't stocked, the shower didn't drain properly, the couch was extremely uncomfortable, and the balcony was filthy. There is so...More

Thank shal7425
Response from Toni F, General Manager at The Waterside InnResponded 5 weeks ago

Thank you for your feedback and review. I have highlighted those areas where we can improve with each of those departments and it is with feedback like yours that we can continue to ameliorate. The areas that will not change are the style of the...More

Reviewed 30 October 2017

We stayed one night here when we were in town for dinner and didn't want to drive an hour-and-a-half home. One could not ask for a better location, really close to the lake-front and an easy walk to all the coffee places, shops and restaurants...More

Thank ColmEFabio
Response from Toni F, General Manager at The Waterside InnResponded 1 November 2017

Thank you for your response. We appreciate your feedback and if you could reach out and let us know what room you were in, I'd like to take a look at the sofa. You can reach us at 905-891-7770. In terms of décor, we are...More

Reviewed 24 October 2017 via mobile

Put up here for work. Short walk from GO station. It's quaint. Expected more from website photos. Given a voucher for 10% off restaurant to find out its closed. It's clean but old and not very modern.More

Thank TanyaDion
Response from Toni F, General Manager at The Waterside InnResponded 25 October 2017

Thank you for your review. Sorry to hear the restaurant was closed when you tried to use your voucher-the restaurant is closed Sunday and Monday evenings so the good news is you would have been able to use the voucher the following morning for breakfast...More

Reviewed 9 October 2017 via mobile

Great location by port credit marina. Ample parking. Upscale food and service. My garlic scampi was so so delicious. Deserts are amazing. They have a kids menu and cater very well to the children. They serve breakfast as well and have a fantastic brunch on...More

1  Thank CrazyKphotography
Response from Toni F, General Manager at The Waterside InnResponded 11 October 2017

Thank you for your review. I am so please d you enjoyed your lunch. We certainly look forward to seeing you again. Sincerely, Toni F. General Manager

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Traveller (68)
Room & Suite (33)
Dining (5)
Hotel & Grounds (41)
Bathroom (6)
About
Amenities
Top amenities
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Hotel Amenities
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Room Service
Free Parking
Dry Cleaning
Business Centre with Internet Access
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$118 - US$171 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$118 - US$171 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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