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Crowne Plaza Niagara Falls - Fallsview

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Room & Suite (387)
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Overview
  • Excellent36%
  • Very good27%
  • Average19%
  • Poor10%
  • Terrible8%
Travellers talk about
AMENITIES
Free Internet
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
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10 Jun11 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,090)
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1 - 5 of 1,877 reviews
Reviewed 2 days ago via mobile

we are a family of 4, stayed 1 night on May 24, 2018 to celebrate our daughter 11th birthday. booked room with a fallsview. we were given a room on the 9th floor in the end of the hallway- no view, small window in the...More

Thank Yanina876
Hotel's Favourite
Reviewed 11 April 2018

Most people who give this hotel mediocre reviews complain about the small rooms; I wonder what type of room they are paying for as it stands to reason the less expensive the rate, the lower category the room will be. We have just stayed here...More

2  Thank SardoNoomspa
Response from GuestRelations_IAGFA, Guest Relations Manager at Crowne Plaza Niagara Falls - FallsviewResponded 13 April 2018

Dear by SardoNoomspa, Thank you so much for being a returning guest and for your 5 star review! You are correct, we are the only fallsview hotel in the city that offers balcony rooms. This limited room type can be specifically reserved and guaranteed at...More

Reviewed 2 days ago via mobile

We haven't been here for a few years, so out rather fond memories have been challenged by the current reality of the state of this hotel. The rooms are small but that's okay. The parking has gone up to 30cad for our one night stay....More

Thank Kpa S
Reviewed 3 days ago via mobile

We stayed here for a couple of nights Great location and we had a front facing room with a falls view without having to stand on the wardrobe! Service was good, staff friendly and helpful. TV wouldn't tune in our room but we didn't mind...More

Thank Chris W
Reviewed 5 days ago via mobile

We arrived at the Crowe plaza and had asked front desk for a corkscrew who we had to remind him 4 times during our check in for one. We had booked for breakfast included but when we arrrived at the buffet they didn’t give us...More

Thank Devon S
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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Room Service
Free Internet
Restaurant
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Restaurant
Spa
Heated pool
Indoor pool
Details
Price range
US$90 - US$304 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Casino Hotel in Niagara Falls
#8 Spa Hotel in Niagara Falls
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$90 - US$304 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Casino Hotel in Niagara Falls
#8 Spa Hotel in Niagara Falls
Room types
Suites, Non-Smoking Rooms
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Traveller (853)
Room & Suite (387)
Dining (45)
Pool & Beach (11)
Family and Play Areas (2)
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Questions & Answers
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Krishna J
19 May 2018|
AnswerShow all 8 answers
Response from Meetoohere | Reviewed this property |
Don’t believe so only bugs
1
Vote
Kenneth C
12 April 2018|
AnswerShow all 7 answers
Response from BigBlue01 | Reviewed this property |
Sorry for the delay. No, I don’t think they have balcony’s, even the normal size room doors looking out to the falls did not open. Some rooms do have jacuzzis and probably fridges. It depends on the upgrades selected.
1
Vote
dabawenyo
Hi. In terms of cost and accessibility to Fallsview Waterpark, would it matter if I will buy the water park ticket at the hotel instead of booking a hotel + water park package? We want to stay here for 2 nights but only want one day water park ticket. However, if i book a waterpark package for 2 nights it will automatically charge me 2 days water park tickets which is more expensive when we only want to use the waterpark for a day. My option is to book the hotel for 2 nights and buy the one day water park ticket at the hotel. Another question, we'll arrive at the hotel before the check in time do they have a luggage storage where we can leave our luggages for free or for a minimal fee? I am travelling with 2 children aged 10 and 16. My 16 yo daughter has got special needs. Thank you in anticipation for any reply and advise.
21 March 2018|
AnswerShow all 8 answers
Response from Lovella S | Reviewed this property |
Hi there, Yes that’s a good option buy the water park tickets separately. As for ur luggages, ask reception if ur room is already available. They would usually give it to you if available. Another option is you can... More
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Room Tips
"The higher you go, the better view of the falls. You are there for the falls so it is worth the view."
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"Ask for a Falls View - I just got one! It was worth it."
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"See my review about room 1102"
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"We were on the 7th floor with a fallsview room, excellent views!"
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