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River Road Fireside Hotel

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River Road Fireside Hotel
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107 Reviews from our TripAdvisor Community

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Showing 103: English reviews
Saint Jerome, Canada
Reviewed 16 August 2011

I was travelling with my elderly parents, my sister and brother-in-law and my teenage son. We stayed at this hotel for 2 nights in early August 2011. The accommodation was very nice and even included a fireplace (which we did not use because of season), comfortable and clean. There is a nice private Internet station with a printer (!), an...

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1Thank onthego1402
Ontario, Canada
Reviewed 9 August 2011

stayed with a large party of people as part of a sporting getaway with our children. Have stayed here a couple of times in the past (last 10 years or so). At one point I believe it was a Best Western. Not what we remembered. Would not stay here again.....property in dire need of a complete overhaul. No parking. One...

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Thank leftylenny
Flora, Indiana
Reviewed 7 August 2011

Our keys has to be activated several times before we could even get into our room, it smelled absolutely awful. Our toilet was broken and wouldn't flush, our shower was broken (temperature could not be changed....stuck on FREEZING), the pool was cold even though it was supposedly heated, and the list goes on. This was the worst hotel I have...

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1Thank steph102806
Buffalo, New York
Reviewed 29 July 2011

Our room carpet was dirty, bathtub clogged, AC had some funky smell coming out of it when you went close to it. WiFi didn't work,went down to the lobby asked conceierge about it ,said it was working fine and that was it, no other suggestions,not helpful,went back to room and evidently WiFi was still not working..so I gave up. Of...

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Thank Blckdimond85
Wilmington, North Carolina
Reviewed 28 July 2011

We cut our 3 night stay to 1 night because we could not tolerate the overwhelming smell of stale cigarette smoke in the room and hallway. Overall the hotel is run down and in desperate need of renovation.

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Thank JanneyW
Brampton, Canada
Reviewed 25 July 2011

I stayed for 3 nights at this hotel. The lady at the front desk was very helpful and answered ALL my many questions :) We upgraded to the room with a view and it was large and bright and we could see the rapids in the gorge. The beds were SO confortable. The breakfast was great for us, alot to...

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Thank Hailey1632
Ottawa, Canada
Reviewed 23 July 2011

would not feed the continental breakfast to Casper the ghost sloppy uncles. The air conditioner was not running when we got to the room had to send a guy to fix it. the next day came back from Marineland and the air conditioner was not working again. the guy at the front desked informed that he does not know what...

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Thank jblt613
Toronto, Canada
Reviewed 12 July 2011

I stayed there for 2 days with my family. Very nice location, it is very clean. The rooms are big and beds are very comfortable. I did not get to use the pool but it looked pretty good. The staff is very friendly and gave us information about attractions. The breakfast is pretty good too, it is lot more than...

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Thank davi77
Ontario, Canada
Reviewed 27 June 2011

Housekeeping is deplorable. Bathtub and shower walls had dried soap scum built up over long time..bathtub had dirt ring around it. Carpet not vacuumed..sunflower seeds and dirt. No ironing board, promised 4 times-never received. We were getting married and needed to touch up shirt etc. Breakfast buffet was totally disorganized, not enough help to replenish items and room was hot,...

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1Thank camretiree
Kingston, Canada
Reviewed 17 June 2011

We were in a suit that described riverview, all you can see is rocks! The lights beside the bed didnt even work. We overall didn't enjoy our trip.

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Thank sarahdubz

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access

Additional Information about River Road Fireside Hotel

Address: 4067 River Rd, Niagara Falls, Ontario L2E 3E5, Canada (Formerly Quality Hotel)
Region: Canada > Ontario > Niagara Falls
Price Range: RM167 - RM507 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — River Road Fireside Hotel 3*
Number of rooms: 96
Also Known As:
Quality Inn Niagara Falls
Quality Hotel Niagara Falls
Niagara Falls Best Western
Best Western Niagara Falls
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Questions & Answers

Here's what travellers have asked, with answers from River Road Fireside Hotel staff and other travellers.
1 question
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Questions? Get answers from River Road Fireside Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The river view is best as far as room choices”
 of 5 bubbles TRGLASS, 11 Oct 2011 | Read review
“We were on the 3rd floor and were happy!”
 of 5 bubbles cubamyheart, 7 Oct 2011 | Read review
“go somewhere else”
 of 5 bubbles hairymonkeyboy, 16 Aug 2011 | Read review
“ask for a river view....otherwise if you are on the backside of hotel you will be overlooking a ragged backyard or parking lot”
 of 5 bubbles leftylenny, 8 Aug 2011 | Read review
“always ask to look at the room before getting it,even if you book and pay online you can still ask to look at a room at check in.”
 of 5 bubbles Blckdimond85, 28 Jul 2011 | Read review
5 of 5