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Susan's Villa

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52 Reviews from our TripAdvisor Community

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Showing 44: English reviews
Langtoft, United Kingdom
Level Contributor
60 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 2 weeks ago via mobile

Great location within walking distance of the falls and local shops and restaurants. Great plentiful breakfast of cereal, cooked food, juices and tea. Homely and lovely and warm as it was cold outside. Had a two bedroom ensuite room so good size for family of four.

Helpful?
Thank Steve T
Cincinnati, Ohio
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 18 October 2016

Most hotels on the Canadian side seems like they will charge extra for parking and extra for breakfast so we found this bed and breakfast. We were surprised how close we were to everything. Susan's villa is within walking distance to most attractions and close to the bus line for the other attractions. It is on a nice and quiet... More 

Helpful?
Thank M E
Bethesda, Maryland
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 September 2016

Susan's B&B is situated in a quiet neighborhood and in walking distance to the Canadian side of the Niagara Falls and all attractions of Niagara Falls. We could park the car in front of the house. Our room - the Pine suite on the upper floor - was spacious and very clean. We liked the cosy atmosphere of the B&B... More 

Helpful?
Thank Andreas L
1 review
Reviewed 2 September 2016 via mobile

Great location and delightful breakfast! Susan is a very friendly nice lady, she made us breakfast every morning and the breakfast was delicious. There is a lovely patio in the backyard with a gazebo. There is off-street parking. The street it's on is quiet yet convenient. We stayed in the Italian Suite with the striking furniture imported from Italy! The... More 

Helpful?
Thank robi130281
Stuttgart, Germany
1 review
Reviewed 20 June 2016

Located close to the Niagara Falls (only a few minutes walk), hosts are very nice and caring, clean and spacious room, beautiful garden, great and comprehensive breakfast. Highly recommended! Will come again!

Helpful?
Thank tuepisch
Susan R, General Manager at Susan's Villa, responded to this review

Thank you tuepisch. Just like you 98 % of our guests are very satisfied. And honest. And nice. And educated. If everyone would be like you the world would be a much better place. You are welcome here anytime. Edwin More 

Canberra, Australia
Level Contributor
37 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 29 May 2016

Location is great a few minutes walk from the casino side of Niagara and close to the river and all the attractions including the free bus. The house was warm ,it was a really cold week when we were there. A nice back garden and patio for good Breakfast was cooked fresh and hot every morning by the caretaker as... More 

Helpful?
Thank austraveller969
Susan R, General Manager at Susan's Villa, responded to this review

You must be an American, austraveller. So I forgive you. I it were on the American side it would be a SUPER great location. In this casa the Americans would come not to Canada and we are happy when you guys come over. And Susan already got some bathroom towels. When you come again you´ll be very happy. Do no... More 

Flushing, Michigan
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 14 May 2016 via mobile

Holy moly this is a great place to stay! Only about a 15 min walk to Niagara falls and the attractions and double bonus free parking. Daniel (the caretaker/ breakfast maker) was awesome! If my friends and i go back to Niagara we would definately stay here again!

Helpful?
Thank carebear41984
Susan R, General Manager at Susan's Villa, responded to this review

Thank you carebear for this great review It is good to read how it really is. This kind of great 5 star reviews we used to get most of the time. Now...? We did not change. The house did not change. We are still the nicest and cleanest house around with great breakfast and...... But more and people seem to... More 

Washington DC, District of Columbia
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 17 November 2015

The main caretaker was super nice and all but really curious why there are 2-3 guys living in the basement. The property itself leaves much to be desired. Towels are thin as paper (we went out and purchased our own), old furnishings, nothing in the bathroom expect some hand wash. A burning furnace-like smell permeated our suite throughout the stay.... More 

Helpful?
1 Thank MEP84
Susan R, Manager at Susan's Villa, responded to this review

---too much nonsense. None of your business who lives or lives not in our basement. If there is someone he would not lie...... Edwin Susan´s Villa is one oft he best houses and the location is ideal. We at the Villa do the best we can to please OUR guests and OUR guests are outstanding from all over the world!... More 

Oshawa, Canada
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 31 October 2015

We stayed here for one night on October 3, 2015. Compared to the reviews on tripadvisor, which were very good, this so-called bed and breakfast did not live up to those expectations. I travel frequently for business and pleasure and frequently stay in B&B's - this place should not be classed as one rather, it is more like a "hey... More 

Helpful?
1 Thank Donna0312
Susan R, Manager at Susan's Villa, responded to this review

...and you did not live up to our expectations. You are just a little liar. We have cancelled all listings at tripadvisor. Edwin Susan´s Villa is one oft he best houses and the location is ideal. We at the Villa do the best we can to please OUR guests and OUR guests are outstanding from all over the world! The... More 

Beverly Hills, Michigan
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 September 2015

This B&B is very clean but beyond that I think it needs some updating. The TV's are from the 1990's and the towels are ridiculously thin and small. Susan tried to help us with directions but there was a definite language barrier. The room was clean and comfortable and it is close to the Falls.

Helpful?
1 Thank Librabby
Susan R, Manager at Susan's Villa, responded to this review

Susan´s Villa is one oft he best houses and the location is ideal. We at the Villa do the best we can to please OUR guests and OUR guests are outstanding from all over the world! The ranking of Susan´s Villa was very good in 2015 and we do all we can to get better. Top 23% in Niagara Falls,... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Meeting Rooms
  • Multilingual Staff
  • Free Breakfast
  • Children Activities (Kid / Family Friendly)
  • Free Parking
Official Description (provided by the hotel)
AMAZINGLY DIFFERENT - the A one B&B and HOTEL GARNI + GUEST HOUSE = SUSAN'S VILLA SUSAN'S VILLA is IDEALLY LOCATED. Walk in a few minutes to the Niagara FALLS, Casino Niagara, Maid of the Mist, Clifton Hill and other Attractions. ALL in WALKING DISTANCE! SUSAN'S VILLA: surprisingly DIFFERENT not just an ordinary B&B! SUSAN'S VILLA: the largest house of this kind in Niagara Falls. You get NOT just a room BUT a 2 room suite. You do not have to share the living room or facilities with the owners. SUSAN'S VILLA: You'll have this wonderful feeling to be at home. YOU will be welcomed with open arms. YOUR patronage is very much appreciated. SUSAN'S VILLA: highly RECOMMENDED by many major travel sites. Some call it exceptional, some brilliant. BREAKFAST: hot, very good and always praised - you will love it too! Nearly everything is FREE at SUSAN'S: Breakfast, private parking, cable TV, Wi-Fi, phone- free local calls, some bikes, use of deck-balcony-gazebo, and....And.... Friendly, humorous hosts. Also free: Help, Advice, Smiles! WHEN will you and your family come? ESCAPE to SUSAN'S VILLA! Book NOW! The VILLA has: SUPERIOR SUITES and EXCELLENT SUITES. Each suite has TWO rooms and a full bath room. Executive style! A SUITE in this terrific house would be just right for you and will surpass all your expectations. For YOUR enjoyment we have a large deck, a gazebo, a nice garden, and yard, almost like a Garden of Eden with gray and black squirrels plus many kinds of birds to watch and enjoy! BOOK NOW for a WEEKEND, VACATION, HONEYMOON, REUNION, or other events! What are you waiting for? Book all 4 suites for your function: 22 guests can sleep! You will soon find out that this is the best idea you've had for a long time! The VILLA is a gorgeous house, air conditioned, with modern, tasteful furnishings and carpeted floors. Bright and open. Just like your hosts! This B&B is health inspected and licensed by the City of Niagara Falls AND Province of Ontario. A great PLAYGROUND is close by. A real Eldorado for your kids! You just have to love it! Nothing else is possible! You will see! ============================================== The SUITES: The two SUPERIOR suites (Domino und Pine) on the upper floor have an En suite bath room and a walk-in-closet. 6 People will have a enjoyable sleep in either suite. Every room has a TV and each suite has a hair dryer, clock radio, and a fridge. The 2 EXCELLENT suites (ITALIAN and No Name) are on the main floor. Both have a queen bed in 1 room. The 2nd room has a sofa bed for 2 and a twin. 5 People will have a pleasant sleep in either suite. Every room has a TV and each suite has a hair dryer, clock radio, and a fridge. ====================================== We will welcome you with charm and openness which makes you feel right at home. You can relax in the cosy and casual environment of this gorgeous house which hopefully will be your home away from home for some time. You will forget the everyday pressures and feel good at once. Go sightseeing and visit the many tourist attractions. Than rest at your new home away from home where most things are FREE as you have seen. The modern suits provide complete privacy and a great deal more than the needed amenities which make even a longer stay comfortable. OUR motto: COME AS A GUEST - LEAVE AS A FRIEND ... more   less 

Additional Information about Susan's Villa

Address: 5481 Ontario Ave, Niagara Falls, Ontario L2E 3S4, Canada
Region: Canada > Ontario > Niagara Falls
Price Range: RM384 - RM732 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Susan's Villa 3.5*
Number of rooms: 4
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Questions & Answers

Questions? Get answers from Susan's Villa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We liked the Pine Suite on the upper floor.”
  • Pine Suite
 of 5 bubbles 78andreasl, 5 Sep 2016 | Read review
“none that I would recommend”
  • handsoap
  • bathmat
  • towel
 of 5 bubbles Donna0312, 31 Oct 2015 | Read review
“The Italian Suite was lovely but if you like to sleep in and plan to skip breakfast, get an upper level room.”
 of 5 bubbles PghJenna37, 14 Apr 2015 | Read review
“Families, ask for an upstairs room as they are larger than the downstairs rooms.”
 of 5 bubbles AussieMoseley, 1 Oct 2014 | Read review
“Just get Edwin to be honest about the air condition.”
 of 5 bubbles SA1905, 8 Aug 2014 | Read review
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