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Sheraton on the Falls

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6,345 Reviews from our TripAdvisor Community

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Showing 5,740: English reviews
Ny
Reviewed 2 days ago NEW

have been stated there twice. location is very good. near to the fall. near to the shops. the centre point for the travellers. Room with fall view worth the price. Breakfast is very good and can have fall view during it. I love this place.

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Helpful?
Thank meijiwws
Toronto, Canada
Reviewed 2 days ago NEW

My mom and I went on a mother- daughter mini getaway to Niagara Falls. I surprised her with the ultimate spa package that includes one night stay at the hotel, two free drinks at the Hard Rock Cafe, two free beers at their brewery and two $10.00 vouchers for the casino! Which was all awesome! Check in times were quick...

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Thank Nicole R
Toronto, Canada
Reviewed 2 days ago NEW

It's awesome that hotels in Niagara falls are so cheap during the winter months. it gives you an opportunity to rest in style. Sheraton is really clean and two min away from the falls. There's a starbucks downstairs and the old casino is right there as well. It's close to all the entertainment. The front desk people were nice and...

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Thank Alfrnat
New York City, New York
Reviewed 2 days ago NEW

While this property is not luxurious (sorry, there's no such place in the Niagara Falls area), it is comfortable and adequate. Everything is well maintained though a bit worn. We were quite happy with our spacious corner suite which was located on a lower floor, giving us a more dramatic view of Niagara. This is an instance where it is...

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Thank InternationalPursuit
New Hampshire
Reviewed 3 days ago NEWvia mobile

We had decided to spend a whole day at Niagra Falls and stayed at the Sheraton at the Falls. We had room 2062 and had an amazing view. The room was very nice and clean. Comfortable king size bed and pillows. We definitely come back to this hotel. Attacked are views from our room.

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Thank izzy8891
Reviewed 3 days ago NEWvia mobile

For the price it probably wasn't quite worth it. You reception area of the hotel looks really nice but the rooms are OK. We didn't get a view of the falls but I imagine if you did it would be great. Breakfast wasn't amazing either compared to where we have been in Canada before. However the view makes up for...

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Thank Alex W
Toronto, Canada
Reviewed 4 days ago NEW

Stayed a Saturday night and had a beautiful room with a view of both the US and Canadian Falls. Bed was comfy with lots of pillows. Breakfast buffet was good, but like most high level hotels, on the expensive side. But again, a beautiful view of the Falls from the restaurant table. Hotel is right beside Clifton Hill, so convenient...

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Thank Pauline O
Monroe, Connecticut
Reviewed 4 days ago NEW

Absolutely great view from the hotel. Rooms were good size and the falls view rooms are worth the upgrades. If you go in the winter (Nov - Jan) apparently you get fireworks on Friday nights and with it being that cold - no better way to see them. Beds were comfortable - rooms were updated. Biggest challenges with the property...

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Thank Lisa B
Toronto, Canada
Reviewed 4 days ago NEWvia mobile

Stayed here over the weekend with a party of 9. Rooms: Our first room was on the 14th floor which was beautiful! Smelled like it was just cleaned, bright white bedding, spotless, big modern bathroom with a tv! The room had a gorgeous view of the both the American and Canadian falls with a nice living area including fireplace. Unfortunately...

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1Thank VRock2016
GuestExperience1330, Guest Relations Manager at Sheraton on the Falls, responded to this review

Hello VRock2016, Thank you for taking the time to share your recent experience with us. We were sorry to hear that you were moved to a room that did not meet your expectations as we want you to be as comfortable as possible! However we were happy to hear that our staff were friendly and able to assist you as...

Newfoundland, Canada
Reviewed 4 days ago NEW

Just got back from 3 nights at the Sheraton on the Falls. Not what I expected for the price. The advertised jacuzzi was a tub with jets hidden behind the bathroom door ... not enough room for two that's for sure. The view was fantastic and the staff were friendly and helpful. My biggest complaint was the fact that friends...

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Thank trudyhumphries
GuestExperience1330, Guest Relations Manager at Sheraton on the Falls, responded to this review

Hello trudyhumphries, Thank you for taking the time to share your experience of your recent stay with us. However we are sorry to hear that your stay was not up to your standards. Unfortunately there are multiple ways to book rooms at our hotel and different booking outlets can offer different packages, which can may me why your friends received...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Fallsview Buffet
Fallsview Buffet
Cuisines: Italian, American, Canadian
Windows by Jamie Kennedy Fresh Grill & Wine Bar
Windows by Jamie Kennedy Fresh Grill & Wine Bar
Cuisines: Contemporary, American, Canadian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The AAA/CAA 4-Diamond Sheraton on the Falls hotel offers the largest, most luxurious Fallsview accommodations in Niagara Falls, Canada. Located directly across from Niagara Falls and in the heart of the tourist district, the hotel features the best views of the Falls which are showcased by the floor to ceiling windows in all Fallsview rooms & suites. Sheraton is also home to outstanding guest services & amenities which include two new fallsview dining experiences; the 4-Diamond award winning Windows by Jamie Kennedy and the Fallsview Buffet. In addition, the hotel offers the breathtaking new Christienne Fallsview Spa, and indoor connections to the attractions, dining, and entertainment located on the 20 acre Falls Avenue Resort including Casino Niagara, and the Fallsview Indoor Waterpark. ... more   less 

Additional Information about Sheraton on the Falls

Address: 5875 Falls Avenue, Niagara Falls, Ontario L2G 3K7, Canada
Region: Canada > Ontario > Niagara Falls
Price Range: RM470 - RM1,152 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton on the Falls 4*
Number of rooms: 669
Reservation Options:
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Also Known As:
Sheraton On The Falls Hotel Niagara Falls
Sheraton Hotel Niagara Falls
Sheraton Falls
Sheraton Niagara Falls
Niagara Falls Sheraton
Hotel Style:
#1 Casino Hotel in Niagara Falls
#3 Luxury Hotel in Niagara Falls
#4 Spa Hotel in Niagara Falls
#5 Business Hotel in Niagara Falls
#6 Romantic Hotel in Niagara Falls
#6 Family Hotel in Niagara Falls
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton on the Falls staff and other travellers.
82 questions
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Questions? Get answers from Sheraton on the Falls staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose room with fall view”
 of 5 bubbles meijiwws, 19 Jan 2017 | Read review
“Lower floored corner suites have the most dramatic views.”
 of 5 bubbles InternationalPursuit, 19 Jan 2017 | Read review
“Definitely upgrade to the FALLS VIEW room.”
 of 5 bubbles lisabQ909KU, 17 Jan 2017 | Read review
“go for the room with a view of the falls”
 of 5 bubbles lisaandjerry2016, 17 Jan 2017 | Read review
“Falls View rooms are worth the price”
  • View from Corner Suite
  • View from Bathroom
 of 5 bubbles thaliajen, 14 Jan 2017 | Read review
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