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Ramada Plaza Niagara Falls

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Ramada Plaza Niagara Falls
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2,111 Reviews from our TripAdvisor Community

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There are newer reviews for Ramada Plaza Niagara Falls
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Showing 2,038: English reviews
London, Canada
Reviewed 5 November 2015

The beds were comfortable and the room was large, clean, and affordable with the groupon. Unfortunately the credit for the casino is actually for the US side of the falls not for the Canadian side. *read the small print* I was thinking the hotel was physically located to the falls but I was mistaken - it is about a 7...

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Helpful?
Thank Jessica H
Alan M, Manager at Ramada Plaza Niagara Falls, responded to this review

Thank you for your review. We are glad to hear you enjoyed your stay with us. We have many promotions through Groupon and are working with them to ensure the proper information is provided prior to booking in regards to our location and voucher redemption details. We hope you come visit us again in the future. Sincerely, Heather

wroxeter
Reviewed 4 November 2015

very friendly staff-Forgot items in the room after check out. Staff very helpful in retrieving items

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Thank Q1678JZkarend
Alan M, Manager at Ramada Plaza Niagara Falls, responded to this review

Thank you for your review. We strive to make every guest experience enjoyable and give you the best possible service. We hope to see you again. Sincerely, Heather

Stratford, Canada
Reviewed 4 November 2015

we stayed for 2 nights, reported that we had no hot water in shower first night. They said they fixed it but still no hot water. Not happy showering or washing hair with no I say no hot water. I would have liked my stay better.

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Thank 45murrayp
Alan M, Manager at Ramada Plaza Niagara Falls, responded to this review

Thank you for your review. We apologize that we were not able to correct the issue during your stay. Should you decide to give us a second chance, please contact me directly to make things right! We hope you will come visit us again. Sincerely, Heather heather.ramadaplazaniagara@gmail.com 905-356-6116

Montreal, Canada
Reviewed 4 November 2015

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2Thank B1714HAshannons
Alan M, Manager at Ramada Plaza Niagara Falls, responded to this review

Akron, Ohio
Reviewed 3 November 2015

My problem is that I made reservations through Wyndham and I changed the date from a Sunday to a Saturday they sent me a confirmation with the same price no said their was gonna be price change. Now I'm getting the run round. I would have never paid as much as I did for one night. No one is not...

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Helpful?
1Thank Denise W
Alan M, Manager at Ramada Plaza Niagara Falls, responded to this review

Thank you for your review. Our pricing does change based on the day of stay, as such we have all guests review their rates upon check-in. Please feel free to contact myself if you have any further concerns. Sincerely, Heather 905-356-6116 heather.ramadaplazaniagara@gmail.com

Brampton, Canada
Reviewed 3 November 2015

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Thank susancQ6509VB
Alan M, Manager at Ramada Plaza Niagara Falls, responded to this review

Brampton, Canada
Reviewed 2 November 2015

Bed was very comfortable. Room was very clean. A suggestion since it was a pet friendly room, a couple of bags should be available.

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Thank jimwJ1058RF
Alan M, Manager at Ramada Plaza Niagara Falls, responded to this review

Thank you for your review. We are very happy to hear that you enjoyed your stay. We are always happy to receive ideas and feedback to make our rooms more functional. We hope to see you again. Sincerely, Heather

Chatham, Ontario
Reviewed 31 October 2015

Room was very nice but hallways are showing some major wear an tear . Pool in main building is a disgrace. In a bad state of disrepair ,other pool was closed for some reason... so did not use even though we had planned to relax an use it and the hot tub, but did not because of the condition that...

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Thank 154carolynd
Alan M, Manager at Ramada Plaza Niagara Falls, responded to this review

Thank you for your review. We do apologize that we had the pool closed for maintenance during your stay, we do have 2 indoors pools so we can always have 1 open to guests, as of yet we do not have a hot tub on site in either pool area. I have passed on your concerns to our maintenance department...

Cambridge, Canada
Reviewed 28 October 2015

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Thank melissarobk
Alan M, Manager at Ramada Plaza Niagara Falls, responded to this review

St. Marys, Canada
Reviewed 27 October 2015

Was there to see a show for the night live theatre...check in was quick , our room was clean , had a fridge, microwave, coffee pot. Bathroom was tiny. One pool was empty but they had another in the other side..parking is $13 extra per night Asked to waive the tourist tax of 3% at checkout and she did....this is...

Review collected in partnership with Ramada
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Helpful?
Thank Suzanne N
Alan M, Manager at Ramada Plaza Niagara Falls, responded to this review

Thank you for your review. We are very happy to hear you enjoyed your stay with us. We hope to see you again. Sincerely, Heather

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Multilingual Staff
Official Description (provided by the hotel)
The Ramada Plaza Niagara Falls Hotel offers spacious, comfortable accommodations in Niagara Falls. Located directly across from Outlet Mall. This newly renovated hotel in Niagara Falls features contemporary styling, pillow-top beds and modern amenities. Our comfortable deluxe rooms with two queen and two room king suites are the perfect place to relax after a long day of sightseeing, shopping or meetings in Niagara Falls. ... more   less 

Additional Information about Ramada Plaza Niagara Falls

Address: 7389 Lundy's Lane, Niagara Falls, Ontario L2H 2W9, Canada
Region: Canada > Ontario > Niagara Falls
Price Range: RM209 - RM651 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ramada Plaza Niagara Falls 3*
Number of rooms: 202
Reservation Options:
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Also Known As:
Ramada Plaza Niagara Falls Hotel Niagara Falls
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Questions & Answers

Here's what travellers have asked, with answers from Ramada Plaza Niagara Falls staff and other travellers.
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Questions? Get answers from Ramada Plaza Niagara Falls staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask to be on the newer side I believe it is called the tower”
 of 5 bubbles gail212015, 26 Jan 2017 | Read review
“try to get a room in the main building. The adjacent building has older rooms and is more run-down”
 of 5 bubbles ginal238, 23 Jan 2017 | Read review
“Another hotel chain”
 of 5 bubbles H895IBwaynew, 8 Jan 2017 | Read review
“$2.75 bus fare to go around niagrafalls if you dont come with a car”
 of 5 bubbles jfh2017, 7 Jan 2017 | Read review
“There are rooms available with a balcony, and I did notice they are pet-friendly.”
 of 5 bubbles V2995LWpaulm, 4 Dec 2016 | Read review
5 of 5