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Four Points by Sheraton Niagara Falls Fallsview

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Traveller (736)
Room & Suite (364)
Dining (14)
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Overview
  • Excellent22%
  • Very good41%
  • Average21%
  • Poor9%
  • Terrible7%
Travellers talk about
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“city view”(163 reviews)
AMENITIES
Free Wifi
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
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Additional information
Offers from Four Points by Sheraton Niagara Falls Fallsview
Special Offer: Canada Summer Escapes
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Offers from Four Points by Sheraton Niagara Falls Fallsview
Special Offer: Canada Summer Escapes
Hotel deals
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Rooms
5 Jun6 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,991)
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2,857 results
Traveller rating
634
1,115
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634
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622
258
228
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All reviewseast side mariosruth's chriscity viewself parkingindoor walkwayfun zonecovered walkwayihop restaurantcasino parkingplayers cardthrough grouponclifton hillcorner roomhigher floorper dayfree parkingskylon tower
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1 - 5 of 2,857 reviews
Reviewed yesterday

We stayed here as part of a Mother's Day package and had a great stay. We opted for the valet parking since self parking is at an outdoor lot across the street from the hotel. The desk staff were very friendly and ensured that we...More

Thank silverbrook
Hotel's Favourite
Reviewed 2 weeks ago

Upon arrival we were greeted by Matt at the front desk. Very friendly and helpful individual. We told him we were celebrating our anniversary and he immediately offered us an upgrade to a corner room overlooking the falls and city. It was a HUGE room...More

1  Thank onebzyldy
Reviewed 2 days ago

I had recently taken my daughter on a mini mommy/daughter vacation. Friendly staff!!! can't enough about the lady at the front desk (I wish I got her name) that checked us in and out the next day she made us feel welcome as soon as...More

Thank kblack72
Reviewed 6 days ago

First off, the people who worked at the hotel were all very friendly and accommodating (as much as they could be). the hotel however, was old along with the furnishings. We did get a free upgrade to a room overlooking the falls, which was beautiful....More

Thank DAFair
Response from Dana A, Guest Relations Manager at Four Points by Sheraton Niagara Falls FallsviewResponded 5 days ago

Dear DAFair, Thank you for providing us with your honest feedback regarding your stay. We are glad to learn the level of service you were provided with by our staff met your expectations as customer service is our top priority. Please accept our sincere apologies...More

Reviewed 1 week ago

We booked this hotel for our anniversary trip. We were greated by a very friendly front desk staff and treated to an upgrade to our room. Nice surprise! But disappointment came at 0130 when we were awakened by doors slamming and kids yelling and running...More

2  Thank bjm233
Response from Dana A, Guest Relations Manager at Four Points by Sheraton Niagara Falls FallsviewResponded 6 days ago

Dear bjm233, Thank you for providing us with your honest feedback regarding your stay. Please accept my sincere apologies for the disappointment you have expressed due to the noise that had occurred in the middle of the night. As this is an online review, it...More

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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$103 - US$314 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Casino Hotel in Niagara Falls
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$103 - US$314 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Casino Hotel in Niagara Falls
Room types
Non-Smoking Rooms, Suites, Family Rooms
Add Photo Photos
Traveller (736)
Room & Suite (364)
Dining (14)
Pool & Beach (2)
Family and Play Areas (4)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
muccif
18 January 2018|
AnswerShow all 4 answers
Response from Aaron W | Reviewed this property |
We didn't take any, but probably no.
0
Votes
NcSteelergirl
12 October 2017|
AnswerShow all 2 answers
Response from Aaron W | Reviewed this property |
I believe the casino is accessible from inside the hotel and there is a "We-Go" bus that allows you to hop on and hop off all around the tourist area for a daily price per person. If you need additional help the Sheraton's... More
0
Votes
Jerica R
23 August 2017|
AnswerShow all 10 answers
Response from Johan A | Reviewed this property |
The hotel is far from the Falls...you might be able to see the top part but for the price difference...stick with City View.
2
Votes
Room Tips
"Hotel has a noise policy, so very nice when it is time to sleep. It was quiet, which was great."
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"17th Floor Corner unit was very spacious"
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"Ask for an upgrade!"
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"Drive nearby to find cheaper parking rates"
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