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Hilton Niagara Falls/Fallsview Hotel & Suites

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Hilton Niagara Falls\/Fallsview Hotel & Suites
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7,288 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Niagara Falls/Fallsview Hotel & Suites
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Showing 6,733: English reviews
London, Canada
Reviewed 23 May 2015

My wife and I went on our pseudo honeymoon here recently. While the checkin and first impressions were positive, that's where it stopped. The hotel itself is dated with paper thin walls, toilet pieces breaking, shower leaking and the whirlpool tub incredibly loud. When the room next to ours had theirs on, it was shaking our walls. The price of...

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Helpful?
3Thank Matt G
Hilton_Niagara_Falls, General Manager at Hilton Niagara Falls/Fallsview Hotel & Suites, responded to this review

On behalf of the staff and management of the Hilton Hotel and Suites Niagara Falls/Fallsview, we very much appreciate you taking your valuable time to provide us with this very important feedback. I can assure you that we will investigate all of the concerns that you experienced, and we will take whatever steps possible to address these concerns. Although I...

Reviewed 22 May 2015 via mobile

We celebrated our Anniversary at Hilton, we received 3 bottles of mineral water as a special gift, the highlight was the management said this is the best they can do, sad but we expect better from a star hotel, the service & location is great BUT

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Helpful?
Thank Hemant B
Ashland, Virginia
Reviewed 22 May 2015

Stayed there with the wife. 43 floor Super view Victoria day so fireworks every where . Very good service. you get what you pay for. Its Hilton I also believe parking should be included or discounted. I would recommend.

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Helpful?
Thank fargo11
Hilton_Niagara_Falls, General Manager at Hilton Niagara Falls/Fallsview Hotel & Suites, responded to this review

On behalf of the staff and management of the Hilton Hotel and Suites Niagara Falls/Fallsview, we very much appreciate you taking your valuable time to provide us with this very important positive feedback. Our on-going goal is to create a culture of outstanding guest service, and communicating and recognizing those individuals and/or Departments that contribute to this goal in positive...

Gloversville, New York
Reviewed 20 May 2015

This hotel never disappoints us. The only improvement is the parking should be included in the stay.It seems a little excessive considering what you are paying for the stay. In any case the beauty of the area is with out measure.

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Helpful?
Thank Love2travel1147802
Hilton_Niagara_Falls, General Manager at Hilton Niagara Falls/Fallsview Hotel & Suites, responded to this review

On behalf of the staff and management of the Hilton Hotel and Suites Niagara Falls/Fallsview, we very much appreciate you taking your valuable time to provide us with this very important positive feedback. Our on-going goal is to create a culture of outstanding guest service, and communicating and recognizing those individuals and/or Departments that contribute to this goal in positive...

Waterdown, Ontario, Canada
Reviewed 20 May 2015

Every time I go this hotel, I am never disappointed. The specials they send me are awesome for one night in king bed falls view top floor, breakfast buffet for two and dinner voucher which is substantial. I would highly recommend it.

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Helpful?
Thank Kimberly B
Hilton_Niagara_Falls, General Manager at Hilton Niagara Falls/Fallsview Hotel & Suites, responded to this review

On behalf of the staff and management of the Hilton Hotel and Suites Niagara Falls/Fallsview, we very much appreciate you taking your valuable time to provide us with this very important positive feedback. Our on-going goal is to create a culture of outstanding guest service, and communicating and recognizing those individuals and/or Departments that contribute to this goal in positive...

toronto
Reviewed 20 May 2015

Hotel is very clean and relatively new. Service was good, The room we got had a good view even though we did not reserve the falls view room. Room is big enough for 4 of us. Only concern was the parking, we had to pay $35 for valet parking. They did have self parking but not sure about the price....

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Helpful?
1Thank SARA111toronto
Hilton_Niagara_Falls, General Manager at Hilton Niagara Falls/Fallsview Hotel & Suites, responded to this review

On behalf of the staff and management of the Hilton Hotel and Suites Niagara Falls/Fallsview, we very much appreciate you taking your valuable time to provide us with this very important positive feedback. Our on-going goal is to create a culture of outstanding guest service, and communicating and recognizing those individuals and/or Departments that contribute to this goal in positive...

Boston, Massachusetts
Reviewed 19 May 2015

Before I booked I read some of these negative reviews and almost booked elsewhere. I am so glad I didn't! The people that complain about everything must live in complete fantasy world. We stayed on the 45th floor of the north tower and the views were amazing. You need to pay a little extra for this but we got a...

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Helpful?
1Thank Angelina617
Hilton_Niagara_Falls, General Manager at Hilton Niagara Falls/Fallsview Hotel & Suites, responded to this review

On behalf of the staff and management of the Hilton Hotel and Suites Niagara Falls/Fallsview, we very much appreciate you taking your valuable time to provide us with this very important positive feedback. Our on-going goal is to create a culture of outstanding guest service, and communicating and recognizing those individuals and/or Departments that contribute to this goal in positive...

Canada
Reviewed 19 May 2015

I booked a quick getaway to Fallsview Hilton and stayed with my wife and 2 kids on Saturday night. It was Victoria Day weekend, so the room prices wasn't cheap. It was $399 for the 2-room suite in the North tower (they're all 2-room suites in that tower). With parking, tax, and the scam tourist tax, the bill was over...

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Helpful?
5Thank TripMember05202015
Hilton_Niagara_Falls, General Manager at Hilton Niagara Falls/Fallsview Hotel & Suites, responded to this review

Thank you for taking the time to advise us of your concerns. Helpful feedback such as yours is another important way for us to constantly monitor and improve the level of service that we provide to all of our guests. I do apologize for any disappointment you had with your stay with us. Should your travels bring you back to...

Palmyra, Pennsylvania
Reviewed 19 May 2015

We stayed at this hotel on our trip to Niagara Falls last weekend. The appearance of the hotel was very nice. Well maintained. The room was great and clean, which is important. But, we did pay a premium to have one of the upper floor suites. I was very pleased with the view. However, we had to pay for wifi...

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Helpful?
1Thank Keith M
Hilton_Niagara_Falls, General Manager at Hilton Niagara Falls/Fallsview Hotel & Suites, responded to this review

Thank you for taking the time to advise us of your concerns. Helpful feedback such as yours is another important way for us to constantly monitor and improve the level of service that we provide to all of our guests. Should your travels bring you back to the Niagara Falls area sometime in the near future, I would hope that...

Reviewed 19 May 2015 via mobile

me and my girlfriend stayed here after a short trio down from toronto while visiting family the hotel itself was amazing and we even got a free upgrade to a junior suite the view was just out of this world right down onto the falls ! will be staying here again on our return visit !

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Helpful?
Thank weeb158
Hilton_Niagara_Falls, General Manager at Hilton Niagara Falls/Fallsview Hotel & Suites, responded to this review

On behalf of the staff and management of the Hilton Hotel and Suites Niagara Falls/Fallsview, we very much appreciate you taking your valuable time to provide us with this very important positive feedback. We look forward to having you back to the Hotel one day soon. Thank you, Paul Ford General Manager

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Rising 53 stories above Niagara Falls, this modern high-rise hotel offers guests luxurious accommodations, 3 on-site restaurants, superior service and the perfect location to experience all that Niagara Falls has to offer. ... more   less 

Additional Information about Hilton Niagara Falls/Fallsview Hotel & Suites

Address: 6361 Fallsview Blvd., Niagara Falls, Ontario L2G 3V9, Canada
Region: Canada > Ontario > Niagara Falls
Price Range: RM458 - RM1,170 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Niagara Falls/Fallsview Hotel & Suites 4*
Number of rooms: 516
Reservation Options:
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Also Known As:
Hilton Hotel Niagara Falls
Hilton Fallsview Niagara Falls
Hilton Niagara Falls
Niagra Falls Hilton
Niagara Falls Hilton
Hilton Fallsview Hotel Niagara Falls
Hotel Style:
#3 Business Hotel in Niagara Falls
#3 Casino Hotel in Niagara Falls
#5 Luxury Hotel in Niagara Falls
#13 Romantic Hotel in Niagara Falls
#14 Family Hotel in Niagara Falls
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Niagara Falls/Fallsview Hotel & Suites staff and other travellers.
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Questions? Get answers from Hilton Niagara Falls/Fallsview Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book a room with a falls view the higher the better”
 of 5 bubbles 551RichardP, 4 Dec 2016 | Read review
“A high floor is best for views of the falls.”
 of 5 bubbles LauraN948, 2 Dec 2016 | Read review
“Go for the falls view rooms with the whirlpool tub. The view is spectacular.”
 of 5 bubbles jamesbJ9275CN, 30 Nov 2016 | Read review
“If you're there to gamble, you don't need a room with a view.”
 of 5 bubbles K3912POmicheleg, 29 Nov 2016 | Read review
“Bring your bathing towels for swimming although they have towels, they are small.”
 of 5 bubbles marycA7696MX, 29 Nov 2016 | Read review
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