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Oakes Hotel Overlooking the Falls

5,177 reviews
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Traveller (1629)
Room & Suite (760)
Dining (21)
Overview
  • Excellent27%
  • Very good32%
  • Average19%
  • Poor11%
  • Terrible11%
Travellers talk about
“gourmet package”(91 reviews)
“great view”(388 reviews)
“casino package”(50 reviews)
Free Internet
Air Conditioning
Pool
Non-Smoking Hotel
Suites
Fitness centre
Concierge
3.5 Star Hotel
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Offers from Oakes Hotel Overlooking the Falls
Offers & Announcements: Package Deal
Hotel packages
Rooms
4 Feb5 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,177)Write a Review
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All reviewsgourmet packagegreat viewcasino packagepackage dealcorner roomincline railwayhigher floorjacuzzi tubniagara on the lakeking bedclifton hilljakesapplebeesremingtonoaksfallsvoucher
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1,271 - 1,275 of 4,795 reviews
Reviewed 18 October 2016

Perfect room to see the falls!! Day and night view was great! I would totally recommend the falls view rooms to everyone! Staff was friendly. Great Location. Great places to eat within walking distance. Easy to find!More

Review collected in partnership with this hotel
Thank TravelingfromIA
Response from nicole g, General Manager at Oakes Hotel Overlooking the FallsResponded 18 October 2016

Dear travelingfromIA, Thank you very much for the 5 star rating. I see that from the moment you entered our hotel to the very end we pleased you with all of our services. I will pass along this commet to all staff so that they...More

Reviewed 17 October 2016

On our first visit to Niagara Falls, my friend and I wanted to make sure we had a room with a good view of the falls, so we booked (and paid extra for) a room with two double beds and a falls view. We arrived...More

Thank George A
Response from nicole g, General Manager at Oakes Hotel Overlooking the FallsResponded 18 October 2016

Dear George, Thank you for your feedback, I will follow up with the front desk staff to ensure accuracy when allotting rooms to our guests. The room provided was our 1 king bi level fallsview suite with jetted bath tub. The views are amazing from...More

Reviewed 17 October 2016

Excellent view from the observation floor!! Friendly staff, Very helpful bellman! 5 minutes walk to the wonderful Canadian horseshoe falls! Parking ground available! In the neighborhood is Applebee's!!!

Review collected in partnership with this hotel
Thank brigittao85
Response from nicole g, General Manager at Oakes Hotel Overlooking the FallsResponded 1 November 2016

Thank you for this amazing review, we will pass along your comments to all staff so that they may see the wonderful job they are doing. Nicole

Reviewed 16 October 2016

Booked week in advance on an excellent package. On check-in I asked if we could see the falls. I was told only the mist. Hotel was totally booked and they couldn't change our room. Totally disappointed.More

Review collected in partnership with this hotel
Thank Adele R
Response from nicole g, General Manager at Oakes Hotel Overlooking the FallsResponded 18 October 2016

Dear Adele, Please accept our apologiiges for not being able to provide you a complimentary upgrade to one of our beautiful fallsview rooms. We do hope that you will return again. We strive to make all of our guests feel welcome and special. Let us...More

Reviewed 16 October 2016

Paid a lot for my room, and had several issues with my room. Toilet didn't work, lost all power to lights in our room, and Jacuzzi bottom peeling off! Cleaning staff more helpful than front desk staff!More

Review collected in partnership with this hotel
Thank inges826
Response from nicole g, General Manager at Oakes Hotel Overlooking the FallsResponded 18 October 2016

Dear Inges826 We are very disappointed that you did not enjoy your stay. This type of service is unacceptable. The Oakes hotel strives to provide the friendliest service around. I will follow up with the front desk staff so that they can understand they roll...More

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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free Internet
Hotel Amenities
Meeting Rooms
Concierge
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$85 - US$292 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$85 - US$292 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (1629)
Room & Suite (760)
Dining (21)
Pool & Beach (3)
Hotel & Grounds (800)
Bathroom (93)
Questions & Answers
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Bryan E
19 November 2017|
Answer
Response from wp912 | Reviewed this property |
I believe your review. I read other reviews about the place and questioned myself whether their employees were submitting them. This was not so nice of a place.
0
Votes
Jamie2701
13 November 2017|
AnswerShow all 2 answers
Response from Preshanth S |
Hi...The station in Niagara Falls Ontario is the VIA Rail station, which accommodates Amtrak trains from US entering Canada. The distance is approx. 5-6 km to Oakes Hotel. Takibg a taxi/cab should be the best option and it... More
1
Vote
Bri V
11 August 2017|
AnswerShow all 5 answers
Response from michellejpa2017 | Reviewed this property |
We recieved free gift cards with our reservation for Applebees and Remingtons. We ate lunch at applebees, and had breakfast elsewhere. Remingtons was very expensive when other great local steakhouses were more than half the... More
1
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Room Tips
"Rooms 722+ face the falls"
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"Have only stayed on the side facing the falls, highly recommended."
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"Higher floors for the best view of the falls."
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"Higher floors for a better view"
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