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Quality Inn & Suites

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Quality Inn & Suites
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387 Reviews from our TripAdvisor Community

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Showing 369: English reviews
San Antonio
Reviewed 8 July 2015

The hotel was inexpensive on the groupon. The wifi was so under powered as to be totally useless. I could get on, but it would not download anything but text. I think they are using a 300 baud modem for their master router. The phones would not connect between rooms. The first key/room number that we were given opened up...

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Thank Gring0bill
Brampton
Reviewed 8 July 2015

Quality Inn & Suites was an excellent experience, would definitely stay there again next time I go on vacation. Great customer service, quick and clean. This is the way I enjoy staying in a hotel. I enjoyed that they could help upgrade the room to fit the needs of us.

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Thank KyleO_17
Waterloo, Canada
Reviewed 8 July 2015

Shannon and Alyssa were the friendliest and efficient. Looked after price, room, parking, the room was old but very nice. Great a pool and hot tub. Others that I met, like Vince, breakfast lady, were all treated to us amazing kindness. Helped us with our scooter and used the other room. We will be back again often. Thank you

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Thank Anna R
Rochester
Reviewed 8 July 2015

We had a king jacuzzi suite and it was spacious and nice. We were put across the parking lot from the main hotel which at first seemed a little sketchy but the rooms were being renovated. Our room was a little dated but still nice. It is in a great location and we walked everywhere is was at most a...

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Thank magossage
Crystal Lake, Illinois
Reviewed 8 July 2015

It worked very well for our purposes...Just staying in Niagara for one night and really didn't stay in the room other than to sleep. The showers worked well although we couldn't get any free wifi...the coupons they give you are worth it! We used The Keg $30 off and IHOP coupon in the morning before heading to Toronto. For the...

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Thank dannytreptow
Cleveland, Ohio
Reviewed 7 July 2015

The room never was cleaned by the maid service so we were a little disappointed in that. The location was great and the hotel staff was was very friendly. I wouldn't go back on 4th of July weekend again. It was way too crowded.

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Thank sonjakotora
Blauvelt, New York
Reviewed 3 July 2015

The overall stay was ok. I think the breakfast needs to be upgraded. Otherwise, we were satisfied with the quality of service provided during our stay. The hotel is right in the center of the city and everything was walking distance.

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Thank David A
Frankfort, Kentucky
Reviewed 3 July 2015 via mobile

Overall this hotel was about what you would expect from a quality inn, at least one which is adequately clean and well maintained. Staff were all very helpful and friendly, the room was comfortable, and the location was good; within walking distance to all major attractions. Our only issues were with breakfast and the wifi. The breakfast room is tiny,...

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Thank as1977
Barrie, Canada
Reviewed 2 July 2015

I have been fighting with this hotel and group on since my stay june 30. My room took 2 hours to check in to my room. No rooms were clean upon arrival and every person had to wait. Once i finally got a room it was a disgustibg mess. There was bacon on the floor, hand print of icing on...

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1Thank taya728
Chicago, Illinois
Reviewed 2 July 2015

This Inn was very well located walking distance to restaurants and the falls. It was though very outdated, hallways were dark, bathroom ceiling was leaking and moldy. The room had a mildew type smell to it. Otherwise the room was a good size. Happy I only booked one night!

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1Thank arihsay86

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Room Service
  • Business Centre with Internet Access
Official Description (provided by the hotel)
located within walking distance to The Falls, Clifton Hill, Casino Niagara, the Fallsview Casino Resort and many restaurants, shopping and entertainment. With newly redecorated and renovated guestrooms and a brand new boardroom, ... more   less 

Additional Information about Quality Inn & Suites

Address: 5234 Ferry Street, Niagara Falls, Ontario L2G 1R5, Canada
Region: Canada > Ontario > Niagara Falls
Price Range: RM225 - RM1,042 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 84
Reservation Options:
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Also Known As:
Baymont Hotel Niagara Falls
Baymont Inn And Suites
Hotel By The Falls
By The Falls Niagara
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't pick this hotel”
 of 5 bubbles judyb2017, 30 Jan 2017 | Read review
“If you have no choice but to stay here, you must be in the main building.”
 of 5 bubbles mmingle1, 3 Dec 2016 | Read review
“if your not planning to use the pool area this is your hotel”
 of 5 bubbles wilhelminajansen, 1 Dec 2016 | Read review
“This field is to help travellers choose a room - Yes any room at another hotel!”
 of 5 bubbles AllegroLounge, 12 Oct 2016 | Read review
“request main building!!!”
 of 5 bubbles C5258DVamys, 28 Sep 2016 | Read review
5 of 5