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Embassy Suites by Hilton Niagara Falls Fallsview Hotel

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Embassy Suites by Hilton Niagara Falls Fallsview Hotel
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8,406 Reviews from our TripAdvisor Community

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Showing 8,006: English reviews
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Pembroke, Canada
Reviewed yesterday NEWvia mobile

Upon arrival at the hotel you are welcomed into a thriving, classy hotel. The lobby is beautiful and the rooms are huge and well kept. We came as a couple but there is plenty of room for a family. You enter a living room suite, huge bathroom area, and a roomy bedroom area. Our suite had 2 Queen sized beds....

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Helpful?
Thank lanabbott
White, Georgia
HOTEL’S FAVOURITE REVIEW
Reviewed 5 weeks ago

From the minute we drove up to the hotel, to the minute we drove away - we LOVED this place! It was extremely cold and had been snowing on our drive from the airport, so we opted to pay the extra $5 for Valet - WORTH IT! When we wanted to car during our stay and at the end, we...

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Helpful?
1Thank Kaki T
About Hotel's Favourite Review
GRMEmbassy, Guest Relations Manager at Embassy Suites by Hilton Niagara Falls Fallsview Hotel, responded to this review

Dear Tripadvisor Member, Thank you very much for your wonderful comments in regard to your recent stay with us. We pride ourselves on providing each guest with a brilliant experience and we are delighted to have achieved this during your stay. Thank you for highlighting the wonderful view you had from your room.

Newcastle-under-Lyme, United Kingdom
Reviewed yesterday NEW

Arriving at the Hotel by Car with relatives we were greeted with a choice of paying $50 to park our car at the hotel which I thought was steep but we opted for paying to park the car 4 blocks down organised by the Hotel $25. The Hotel needs to look at that charge. The Hotel it self was brilliant,...

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Helpful?
Thank shaun1968red
Derry, United Kingdom
Reviewed yesterday NEW

We had a room on the 37th floor which I think is the 7th highest floor (room 3706), views were amazing. I booked a king suit on Booking.com for $305 plus taxes, it included a queen bed and sofa bed for 4 people. When I arrived at hotel they informed me Booking.com should not have let that happen and that...

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Helpful?
1Thank LoVeHoLiDaYs030
Columbus. Ohio, United States
Reviewed yesterday NEW

Outstanding stay at this beautiful property overlooking Niagara Falls. Everything was perfect from our check-in to check-out. Ceasar at the front desk was able to upgrade our room. The room was spacious and very nicely appointed. Housekeeping did a great job. The evening reception provided free appetizers and one drink per person which was very nice. We had a wonderful...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Irene H
Reviewed 2 days ago NEW

I booked a family suite for the weekend to accommodate my group of girlfriends for a bachelorette party. #1. The SNEAKY Tourism Improvement Fee - we stayed at this hotel for two nights and spent over $2000 onsite alone. Each thing we did - including parking, the hotel fee, and any other incidentals charged to the room - were charged...

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Helpful?
Thank sarabA535EB
GRMEmbassy, Guest Relations Manager at Embassy Suites by Hilton Niagara Falls Fallsview Hotel, responded to this review

Thank you for your review of your recent stay, we respect your candor. We strive for personalized experience for each of our guests, actively looking for ways keep costs low and offer enhanced services for comfort and convenience. We appreciate your review as it provides feedback that I need to re-evaluate guest needs and make the necessary adjustments to our...

ontario
Reviewed 2 days ago NEW

I have been a groupon buyer for years. I bought 2 nights for our family using my canadian groupon account and was charged in US$ even though I am Canadian and stayed at a Canadian hotel on the Canadian side. I didn't think to read the fine print as I buy groupons all the time and would not expect to...

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Helpful?
Thank vacationyearly
GRMEmbassy, Guest Relations Manager at Embassy Suites by Hilton Niagara Falls Fallsview Hotel, responded to this review

Please accept our sincere apologies for the disappointing service and conditions of your recent stay. We know our guests deserve the best and we will use your comments as we continually evolve to best meet and exceed our guests' expectations through training and amenities. We have shared your comments with our team and assure you appropriate steps have been made...

Clymer
Reviewed 2 days ago NEW

This hotel is a bargain. The food at "The Keg" is excellent. The staff is courteous and professional. The view from the window of the Falls cannot be described in words! The coupons given upon registration help offset transportation and meal costs, providing a very pleasant overall stay.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank 480larryp
GRMEmbassy, Guest Relations Manager at Embassy Suites by Hilton Niagara Falls Fallsview Hotel, responded to this review

Dear Tripadvisor Member, We very much appreciate your positive feedback concerning the pleasant and friendly service provided by our staff. Thank you for highlighting the wonderful view you had from your room. We are looking forward seeing you again in the future.

Vaughan, Canada
Reviewed 3 days ago NEW

Staff, amenities, food, view, service, pool, location, rooms ... everything at this hotel was excellent!!! My entire family enjoyed the experience! We are Looking forward to our next family vacation!!!!

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Livinglavita
GRMEmbassy, Guest Relations Manager at Embassy Suites by Hilton Niagara Falls Fallsview Hotel, responded to this review

Dear Tripadvisor Member, We are so appreciative of your wonderful comment and are happy to hear that you had a perfect stay with us. I hope that we will be able to welcome you and your family back again soon!

Polegate, United Kingdom
Reviewed 4 days ago NEW

Stayed here recently for 3 nights and was welcomed firstly by the valet guys who were very friendly and polite. As we made our way into the hotel we was greeted again by the doorman. There was a long queue to check in. It had just gone 4pm and was the first Sunday of March Break for the Canadians. It...

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2Thank EddersGTI
GRMEmbassy, Guest Relations Manager at Embassy Suites by Hilton Niagara Falls Fallsview Hotel, responded to this review

Dear Tripadvisor Member, Thank you very much for your comments in regard to your recent stay with us. We pride ourselves on providing each guest with a brilliant experience and we are delighted to have achieved this during your stay. Thank you for highlighting the wonderful view you had from your room. We hope to welcome you again in the...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Internet
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
42-story hotel located 100 yards from the waters edge in the Fallsview Tourist District, 1 block from Fallsview Casino. ... more   less 

Additional Information about Embassy Suites by Hilton Niagara Falls Fallsview Hotel

Address: 6700 Fallsview Boulevard, Niagara Falls, Ontario L2G 3W6, Canada
Region: Canada > Ontario > Niagara Falls
Price Range: RM545 - RM1,565 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Embassy Suites by Hilton Niagara Falls Fallsview Hotel 4*
Number of rooms: 525
Reservation Options:
TripAdvisor is proud to partner with Groupon, Booking.com, Orbitz, Expedia, Priceline, Hilton Hotels Direct, Travelocity, Hotels.com and Jetsetter so you can book your Embassy Suites by Hilton Niagara Falls Fallsview Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Niagara Falls
Niagara Falls Embassy Suites
Embassy Suite Niagara Falls
Hotel Style:
#7 Luxury Hotel in Niagara Falls
#12 Business Hotel in Niagara Falls
#17 Romantic Hotel in Niagara Falls
#19 Family Hotel in Niagara Falls
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Niagara Falls Fallsview Hotel staff and other travellers.
106 questions
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Questions? Get answers from Embassy Suites by Hilton Niagara Falls Fallsview Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get a view of the falls!”
 of 5 bubbles shaun1968red, 24 Mar 2017 | Read review
“The higher the floor the better. Goes up to 43 or 42 floors.”
 of 5 bubbles LoVeHoLiDaYs030, 24 Mar 2017 | Read review
“Most rooms face the falls, unless you choose the City View.”
  • day view of the Horseshoe falls
  • day view of the American Falls
  • Night view of the falls
 of 5 bubbles EddersGTI, 21 Mar 2017 | Read review
“Off season is the key to the best value”
 of 5 bubbles ajerseagal, 21 Mar 2017 | Read review
“Would recommend the King Fallsview room”
 of 5 bubbles DyfrigD, 20 Mar 2017 | Read review
5 of 5