We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express Niagara-on-the-Lake, an IHG Hotel

Save
Share
524 York Rd, Niagara-on-the-Lake, Ontario L0S 1J0 Canada
Lowest prices for your stay
US$131
View deal
Free cancellation until 03/10/22
Hotels.com
Booking.com
US$131
View deal
Free cancellation until 03/10/22
TravelocityUS$131
Expedia.comUS$131
Priceline
View all 17 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (60)
Room & Suite (9)
Dining (6)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Read more
Updated 25/07/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Express Niagara-on-the-Lake, an IHG Hotel
Updated 25/07/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#7 of 16 hotels in Niagara-on-the-Lake
Location
Cleanliness
Service
Value
Welcome to the 100% smoke free Holiday Inn Express Niagara-on-the-Lake, conveniently located off Queen Elizabeth Way highway, and a short drive from Hamilton, Toronto & Buffalo with free on-site parking for all registered guests. Start your day off right with our complimentary Express Start® hot breakfast bar and a wide selection of popular items. Unwind and refresh in our indoor swimming pool or burn off those extra calories in the state-of-the-art Fitness Centre. We are pet friendly. The 24-hour Business Centre and free Wi-Fi will keep you connected to friends, family, and the office, while our on-site guest laundry facility will prove to be a welcomed feature for those who prefer to pack lightly. Flexible onsite meeting and event space is available for groups up to 100 people. Guests enjoy this Niagara-on-the-Lake hotel while they explore beautiful Ontario.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Indoor pool
Heated pool
Saltwater pool
Breakfast available
Breakfast buffet
Kid-friendly buffet
Vending machine
Children Activities (Kid / Family Friendly)
Highchairs available
Business Centre with Internet Access
Meeting rooms
Photo copier / fax In business centre
Baggage storage
Convenience store
Currency exchange
Non-smoking hotel
ATM on site
First aid kit
24-hour check-in
24-hour front desk
Clothes dryer
Self-serve laundry
Washing machine
Show more
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Safe
Coffee / tea maker
Cable / satellite TV
Bath / shower
Telephone
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
Hair dryer
Show more
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Modern
Languages Spoken
English, Spanish
163Reviews1Q+A21Room tips
Traveller rating
  • 112
  • 34
  • 15
  • 2
  • 0
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
Viviane L wrote a review 28 Sep
London, Canada1 contribution
Not in Niagara on the Lake, but quick access to both and to outlet mall and casino. Friendly , helpful staff, clean modern rooms with great shower and beds comfy! Breakfast good and sometimes busy, with a good choice of items hot and cold. Would stay there again.
Read more
Date of stay: September 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
beleafer27 wrote a review Aug 2022
Ottawa, Canada75 contributions49 helpful votes
We booked this hotel because it said Niagara-on-the-Lake. It is nowhere near the town of Niagara-on-the-Lake. It is halfway to Niagara Falls. If you were expecting the picturesque town of Niagara-on-the-Lake, you will be disappointed. As far as the hotel amenities, it is your average Holiday Inn. It did have a pool. The free breakfast was good - lots of variety - hot and cold. This hotel is pet friendly but if you don't want to hear barking dogs, ask for a room on the third floor or above.
Read more
Date of stay: August 2022
Rooms
Location
Service
Room Tip: No pets above the 2nd floor
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from IHG Service, Other at Holiday Inn Express Niagara-on-the-Lake, an IHG Hotel
Responded 1 week ago
Hi beleafer27, I thank you for staying and patronage. Holiday Inn Express Niagara-on-the-Lake is one of our great locations that provide a quality stay in an environment of peace and simplicity. I read your message and am sorry that your stay was less than perfect. I forwarded your comment to our managers and took action to prevent this from happening again. I invite you to come and stay with us on your next trip, so you can see the new changes. All the best, Oscar C. Case Manager IHGService
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Footprints138613 wrote a review Jul 2022
Ottawa, Canada5 contributions1 helpful vote
Stayed Victoria Day weekend, May 2022. Good location because it has quick access to Niagara on the Lake and to Niagara Falls. Plus we checked out a Korean BBQ in St Catherines (yummy!). Taking the backroad, got to Chateau des Charmes and N-o-t-L quickly. The hotel is near St. Davids. For the Falls, we just paid the crazy parking rates as needed, and were able to pull away from the chaos of N-F by returning to the hotel each night. It is just off the highway, and there are some local roads. Hotel fairly full, but really only noticeable at breakfast. The breakfast was as expected for this level hotel, but the staff were friendly and were working to keep the trays full. Given that it was a busy weekend, and everyone showed up to eat during the last hour, I think they did pretty good with their efforts to keep up. 2 teenagers were happy. Parking sufficient, was able to find a spot in front each night, plus there is the rear lot if needed - our room overlooked the rear, so we could have able to monitor our car if needed. My wife handled the fee and the front desk; all good, I heard no complaints. Hotel clean and in excellent condition, and COVID protocols are followed by staff (clients seem to have decided that covid is over, but I notice that all over the province...). Would certainly return. After a long, long drive (including that crazy wind storm), it was most pleasant to pull off of the highway before the chaos of Niagara and just check in to our room.
Read more
Date of stay: May 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from John Crescenzi, General Manager at Holiday Inn Express Niagara-on-the-Lake, an IHG Hotel
Responded 29 Jul 2022
Thank you Footprints138613 for your stay, and for taking the time to share you great comments. We are happy to know that we took great care of the family and that you enjoyed your time in the Niagara region.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mike wrote a review Jul 2022
8 contributions
Friendly staff, good parking, clean modern room. Wonderful breakfast wtih a wide variety of choices. Near the mall. The only concern was the time and travel distance to downtown Niagara on the Lake. We would definetly return.
Read more
Date of stay: July 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from John Crescenzi, General Manager at Holiday Inn Express Niagara-on-the-Lake, an IHG Hotel
Responded 25 Jul 2022
Thank you for your stay Martelmb, and for sharing your great comments. Many guests love our central location, adjacent to the Outlet Mall/highway, and between the historic area of Niagara-on-the-Lake and majestic Niagara Falls. For those planning to take in all that the region has to offer, we tend to be in a preferred location. For those visiting specifically to visit the historic area of Niagara-on-the-Lake, we are approx. 12 minutes away by vehicle. We hope to be of service to you again, as your travels bring you back this way.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
BruceTravels wrote a review Jul 2022
Westlake, Ohio243 contributions63 helpful votes
If... you want to explore the entire NOTL area, want to be central to most wineries, want easy access to the QEW, want to be 5 minutes away from probably the largest Outlet Mall in Canada, want a clean hotel with plenty of parking, enjoy a free breakfast better than most, this is the place for you. After staying in the town of NOTL multiple times we wanted to be more central to other wineries, restaurants and attractions in the region. The prices here also also very favorable vs B&B and Hotels in town. There are now over 70 wineries to enjoy in the area and this location puts you in the dead center to enjoy these venues.
Read more
Date of stay: July 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from John Crescenzi, General Manager at Holiday Inn Express Niagara-on-the-Lake, an IHG Hotel
Responded 25 Jul 2022
Thank you BruceTravels for sharing your absolutely wonderful review following your stay. As a seasoned traveller, with so many reviews under your belt, we are thankful for the great comments. Yes, many guests do love our central location...a perfect launching pad to "everything Niagara". We look forward to welcoming you back as your travels bring you back this way.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lisaaug80 wrote a review Jun 2022
31 contributions36 helpful votes
Amazing room, clean, modern and spacious. Staff all friendly. Lots of parking and good location for the wineries. The breakfast was very poor though in my opinion and compared to holiday inn breakfasts in the uk. Paper plates, very few actual tables. The egg was very dried up and not replenished.
Read more
Date of stay: June 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Share
Response from John Crescenzi, General Manager at Holiday Inn Express Niagara-on-the-Lake, an IHG Hotel
Responded 25 Jul 2022
Thank you for your stay Lisaaug80 and for taking the time to share both your excellent and constructive comments. Yes, we are currently utilizing biodegradeable plates/cups in our breakfast area, and have limited seating , as well, as a result of changes related to COVID. We look forward to being able to return our seating capacities to their maximum, and reimplementing plates in the coming weeks.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Allen A wrote a review Apr 2022
Barrie, Canada35 contributions9 helpful votes
Attentive, polite staff. Very clean lobby and meal area. Room was spotless and bed was comfortable. Breakfast was as good as free breakfast hotel fare can be. The one negative was the noisy heating/cooling unit.
Read more
Date of stay: April 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Share
Response from John Crescenzi, General Manager at Holiday Inn Express Niagara-on-the-Lake, an IHG Hotel
Responded 25 Jul 2022
Thank you for your stay Allen and for sharing your great comments. We are sorry to hear that you found the heating/cooling unit noisy. We have reported this to our maintenance team in an effort to resolve the issue. We hope you'll plan to stay with us again.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
lazytraveller13 wrote a review Feb 2022
Toronto, Canada375 contributions175 helpful votes
They gave me a room on the first floor. It was cold. The heat unit was noisy and loud. Then at 6am all I could smell was the kitchen cooking breakfast. Most likely due to the door to the kitchen being left wide open. There may only be 4 rooms on the first floor although they did not install doors to separate these rooms from the main floor hall. Breakfast was good. Front desk did not ask me how my stay was. There is nothing at this exit off the QEW. They call it Niagara on the Lake which it is. But more like a U.S. interstate exit in the middle of no where. Sorry.
Read more
Date of stay: February 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Share
Response from IHG Service, Other at Holiday Inn Express Niagara-on-the-Lake, an IHG Hotel
Responded 14 Mar 2022
Hello lazytraveller13, Thank you for choosing to stay with us and for sharing your experience with the accommodation. We work very hard to ensure our facilities and service are superior and we strive to be the best Holiday Inn Express around, but I'm sorry to leave you dissatisfied because of the room temperature, loud heat unit, kitchen doors and shortcomings in customer service. I know that this can be upsetting especially when your trip was supposed to be a relaxing one. I have shared your comments to our hotel management to address this immediately and I am confident they will take steps so this doesn’t happen again. Despite some of the services not meeting your expectations, I hope you choose IHG still on your future travels. Sincerely, Jenilyn J. Case Manager IHGService
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mei Ling C wrote a review Feb 2022
Toronto, Canada142 contributions68 helpful votes
+1
Pretty good experience. We stayed there during a hockey tournament so it was pretty busy and loud. We request to be moved to a quieter floor and the hotel was pretty accommodating. We also made sure to get breakfast early to avoid the crowds. The breakfast itself was pretty good. The hotel isn't close to any of the main attractions but it's not a bad drive over. The rooms were nice and clean and the staff was great.
Read more
Date of stay: November 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from John Crescenzi, General Manager at Holiday Inn Express Niagara-on-the-Lake, an IHG Hotel
Responded 25 Jul 2022
Thank you for your stay Acneball and for sharing this excellent rating of our experience. We hope to be of service to you again soon.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
luvtotravel6768 wrote a review Nov 2021
Simcoe, Canada129 contributions82 helpful votes
This is a fairly new building, rooms are lovely, roomy, very clean. Buffet Breakfast is included, was very tasty and lots of choice. The staff was helpful, lots of smiling faces! This hotel is close to the Outlet Mall, and only 15 minutes from downtown NOTL.
Read more
Date of stay: November 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Share
Response from John Crescenzi, General Manager at Holiday Inn Express Niagara-on-the-Lake, an IHG Hotel
Responded 17 Dec 2021
Thank you for your stay luctotravel6768, and for taking the time to share your great comments. We look forward to welcoming you back again soon and wish you all the best for the upcoming holiday season!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
123456
PRICE RANGE
US$141 - US$196 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Holiday Inn Express & Suites - Niagara-On-The-Lake
LOCATION
CanadaOntarioNiagara-on-the-Lake
NUMBER OF ROOMS
104
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Holiday Inn Express Niagara-on-the-Lake, an IHG Hotel
Which popular attractions are close to Holiday Inn Express Niagara-on-the-Lake, an IHG Hotel?
Nearby attractions include Niagara College Teaching Winery (1.0 km), Outlet Collection at Niagara (0.8 km), and Pepper Palace (0.9 km).
What are some of the property amenities at Holiday Inn Express Niagara-on-the-Lake, an IHG Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Holiday Inn Express Niagara-on-the-Lake, an IHG Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Express Niagara-on-the-Lake, an IHG Hotel?
Guests can enjoy free breakfast during their stay.
Is parking available at Holiday Inn Express Niagara-on-the-Lake, an IHG Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express Niagara-on-the-Lake, an IHG Hotel?
Conveniently located restaurants include LIV Restaurant, Play Bar & Grill, and Aroma Espresso Bar in Outlet Collection at Niagara.
Are there opportunities to exercise at Holiday Inn Express Niagara-on-the-Lake, an IHG Hotel?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn Express Niagara-on-the-Lake, an IHG Hotel?
Yes, self serve laundry and a clothes dryer are offered to guests.
Are pets allowed at Holiday Inn Express Niagara-on-the-Lake, an IHG Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Holiday Inn Express Niagara-on-the-Lake, an IHG Hotel offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Holiday Inn Express Niagara-on-the-Lake, an IHG Hotel?
The staff speaks multiple languages, including English and Spanish.