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Prince of Wales

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Prince of Wales
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1,582 Reviews from our TripAdvisor Community

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Showing 1,561: English reviews
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Sarnia
Reviewed yesterday NEWvia mobile

My husband and I stayed March 26-28 and had a fantastic time! Rafael at check in was great, answered all my questions with a smile and a chuckle! At Escabeche we dealt with Travis, Joe, Stephanie and Mandy(?) and all were very attentive and friendly, couldn't ask for better wait staff! Housekeeping did a great job and the turn down...

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Thank stumpy4
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago

From the first moment that I started with my booking I knew that this was going to be a memorable stay, one that surpassed any expectation from my last visit. My husband and I work extremely busy schedules (me 7 days a week and him 6 days a week) so quality one on one time is non existent. We decided...

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1Thank Sarah S
About Hotel's Favourite Review
Kelly E, General Manager at Prince of Wales, responded to this review

Dear Sarah S, WOW! What an outstanding review. Thank you so much for taking the time to write of your experience here at the Prince of Wales. You mentioned so many team members--they honestly love to see their names mentioned! Thank you for this--they will be thrilled! We are delighted we made your one day a year so special. We...

Burlington, Canada
Reviewed yesterday NEW

I wanted to take my young adult granddaughter someplace special and the Prince of Wales dining room was perfect. Lily, our attentive waitress, was helpful in making choices and professional in her manner. Our food was nicely presented and tasty.

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Thank MarilynBB
Toronto, Canada
Reviewed yesterday NEW

My partner and I had a very romantic 2 day stay. From the time we checked in to the last day we were treated with great service and ambience. The suite was very tastefully decorated and comfortable. The coffeemaker was a little temperamental but that was the only flaw. Breakfast in the hotel restaurant was excellent. The pool, whirlpool and...

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Thank Not2good2015
Georgetown, Canada
Reviewed yesterday NEW

We recently had a wonderful overnight stay at the Prince of Wales hotel. As usual, it was amazing. Hazel on reception made us very welcome, but that is no surprise here. All of the staff is so friendly and really make you feel welcome. Check in was speedy, our room was waiting for us. The room was gorgeous! We had...

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Thank Ilovecuba_13
Welland, Canada
Reviewed yesterday NEW

We enjoyed afternoon tea in The Drawing Room. Our server Lily, was friendly, pleasant and very efficient which enhanced our total experience. We will definitely return and we would be very happy to have Lily as our server again!

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Thank urquhartliana11
St. Catharines, Canada
Reviewed 2 days ago NEW

We visited the Prince of Wales for afternoon tea in the Drawing Room. The whole experience was wonderful. Our server - Lily - was efficient and explained the afternoon tea experience in detail. I am a philistine when it comes to tea and my tea of choice is Orange Pekoe, which was not offered in the beautiful box from which...

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1Thank deniseweller9
Toronto, Canada
Reviewed 3 days ago NEW

I organized a workplace retreat at this venue for a team of 20. Our whole team was delighted with the meeting facilities, accommodations, food, and service. The Prince of Wales team was very helpful, efficient, and delivered a flawless experience for us. This helped to us to have a very productive and engaging event. Our conference package was quite reasonable...

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1Thank jesseallen2017
Brooklin, Canada
Reviewed 3 days ago NEW

My husband and I booked in for a two night stay to celebrate my birthday. From the very friendly and professional check in, the visit was wonderful. The staff were happy to help and the atmosphere was delightful. We ate in both the restaurants and the service was quick and efficient and the food was good. We also appreciated the...

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1Thank jackiekot131
Reviewed 4 days ago NEWvia mobile

Our experience of High Tea was phenomenal due to the exceptional service from Lily, our server. We all had a great time celebrating a birthday and will return in the near future. The birthday girl was spoiled with a plate of fresh fruit with chocolate writing wishing happy birthday. More importantly, many flavours of tea to choose from which is...

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1Thank vera c

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Pool
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Escabeche
Escabeche
Cuisines: French, Canadian
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Distinguished leisure and business travellers alike seek the elegance and refinement of the Victorian Age embodied in this treasured landmark hotel located directly on the main street of Niagara-on-the-Lake. ... more   less 

Additional Information about Prince of Wales

Address: 6 Picton St | P.O. Box 46, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
Region: Canada > Ontario > Niagara-on-the-Lake
Price Range: RM756 - RM1,581 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Prince of Wales 4*
Number of rooms: 110
Reservation Options:
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Also Known As:
Prince Of Wales Hotel Niagara-On-The-Lake
Prince Wales Hotel Niagara Lake
Prince Wales Niagara Lake
Hotel Style:
#2 Business Hotel in Niagara-on-the-Lake
#3 Family Hotel in Niagara-on-the-Lake
#3 Spa Hotel in Niagara-on-the-Lake
#4 Luxury Hotel in Niagara-on-the-Lake
#7 Romantic Hotel in Niagara-on-the-Lake
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Questions & Answers

Here's what travellers have asked, with answers from Prince of Wales staff and other travellers.
10 questions
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Questions? Get answers from Prince of Wales staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A suite in the main hotel building was preferred rather than the adjacent one.”
 of 5 bubbles Not2good2015, 29 Mar 2017 | Read review
“I have never stayed here overnight but my friends have said the rooms are beautiful.”
 of 5 bubbles urquhartliana11, 29 Mar 2017 | Read review
“some rooms do not have elevator access”
 of 5 bubbles lealae, 20 Mar 2017 | Read review
“If accessibility is important, mention it when booking. There are several up and down flights to get to some rooms - old historic building.”
 of 5 bubbles 693jessiej, 19 Mar 2017 | Read review
“even with advance booking that included notes regarding milestone birthday don't count on last minute upgrades.”
 of 5 bubbles bergsmac, 19 Mar 2017 | Read review
5 of 5