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White Oaks Resort & Spa

253 Taylor Rd, Niagara-on-the-Lake, Ontario L0S 1J0 Canada
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
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Free cancellation until 03/05/22
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Free cancellation until 02/05/22
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (441)
Room & Suite (197)
Dining (50)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 23/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from White Oaks Resort & Spa
Updated 23/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#7 of 16 hotels in Niagara-on-the-Lake
Travellers' Choice
Welcome to White Oaks Conference Resort and Spa, a destination unto itself that puts you at the centre of Niagara area attractions in the finest accommodations in Niagara-on-the-Lake. Niagara Wine Country, Casino Niagara, Niagara Falls and more are all within easy reach. But you won't have to leave our 13-acre resort to enjoy a first-class experience. Modern and stylish, White Oaks delivers luxury hotel service and truly outstanding amenities. From a deluxe Spa and our acclaimed 4-Diamond LIV restaurant (featuring award-winning Niagara Wines) to state-of-the-art fitness centre, The Club at White Oaks, we're dedicated to every aspect of your comfort and success. Turn your next event into an unforgettable experience. Greet, meet and motivate your colleagues, clients and guests in the luxurious, unique surroundings of Ontario's finest meeting venue. Be inspired by the extraordinary. Come to White Oaks and enjoy the best of Niagara on the Lake hotels.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Tennis court
Car hire
Business Centre with Internet Access
Electric vehicle charging station
Valet parking
Hot bath
Indoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Breakfast in the room
Special diet menus
Taxi service
Conference facilities
Banquet room
Meeting rooms
Couples massage
Facial treatments
Full body massage
Head massage
Baggage storage
Non-smoking hotel
ATM on site
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Interconnected rooms available
Room service
VIP room facilities
Flatscreen TV
On-demand films
Wake-up service / alarm clock
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Room types
Bridal suite
Non-smoking rooms
Family rooms
Good to know
Family Resort
Languages Spoken
6039Reviews28Q+A100Room tips
Traveller rating
  • 3,771
  • 1,557
  • 509
  • 127
  • 75
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Popular mentions
Amy K wrote a review 4 Nov
Essex, Canada52 contributions27 helpful votes
We decided it was time for the ladies to meet up for the first time in a year and a half so we booked the White Oaks for our escape. It was so much fun, we shopped, walked, ate, drank and laughed. The hotel was wonderful, great protocols and amazing staff. Nick, thanks for making our check in a smooth and fun process, all the staff at Play and Liv were amazing. Thanks, Eilish, More, Sera - sorry about spelling. This is a great place for a getaway and pampering.
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Date of stay: November 2021Trip type: Travelled with friends
Response from Lindy Mazzarella, Guest Services / Front Office at White Oaks Resort & Spa
Responded 3 weeks ago
Dear Amy, Thank you for choosing White Oaks for your reunion getaway with the ladies! Girls do love to have fun, and getting together with friends just makes it that much better! Shopping, walking, dining, enjoying beverages and especially laughing, elevates the whole experience and it is especially nice to know that you found it all while staying with us here at WO. Thank you for mentioning our "wonderful" Resort and Spa, our "great" protocols. and "amazing" team! Nick, and the Dining team who took care of you (Eilish, Sierra and others) are especially pleased that you enjoyed their caring service. We can not wait to have you and the ladies back again. It will be our pleasure to welcome you! Kindest regards, Lindy, Guest Services Liaison
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Jaclyn K wrote a review 1 Nov
1 contribution
My mom just threw me a bridal shower in the Play Resturant at White Oaks. From the moment we walked into the hotel, the staff was professional, personable and so inviting. They helped my mom organize everything we had envisoned for the day. The brunch was full of mimosa options and delicious food. They went out of their way with little details to make everyone feel safe in the time of the pandemic. They helped my mom throw a beautiful event that I will remember for a long time. Special thank you to Alyssa, Anne, Jen, Alex and Achilles for the wonderful service provided
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Date of stay: October 2021
Response from Lindy Mazzarella, Guest Services / Front Office at White Oaks Resort & Spa
Responded 3 weeks ago
Dear 924jaclynk, First of all..."Congratulations" on your upcoming wedding! Secondly...How nice of your mom to throw you a beautiful bridal shower here at White Oaks! We are truly delighted that you had a memorable and comfortable milestone event, especially knowing that your mom ensured that the vision of your special day came together smoothly and with panache! Delicious food, mimosas, great friends and family...our team, especially Alyssa, Anne, Jen, Alex and Achilles are very happy to know that they helped your mom and that you are overjoyed. We hope to celebrate many more wonderful moments with you over the years. Kindest regards, Lindy, Guest Services Liaison
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stargrit wrote a review Oct 2021
Toronto, Canada29 contributions7 helpful votes
Pros: very pleasant staff and service right from the check-in, the restaurants and spa. Location is near everything. Cons: our room and the pool area could have been more clean. There was hair in our room when we checked in. There was no option for tea in our room (only coffee) and we were told to ask the restaurant for a tea bag. (Luckily there’s a Starbucks nearby and we were able to grab some there).
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Date of stay: October 2021Trip type: Travelled with family
Room Tip: Play is the restaurant we ate at mostly and has great options for vegetarians.
See more room tips
Response from Lindy Mazzarella, Guest Services / Front Office at White Oaks Resort & Spa
Responded 13 Oct 2021
Dear Stargrit, Thank you for taking time to complete this survey. We appreciate you noting that our team is "very pleasant" in all areas of our Resort and Spa which you experienced and that you found our location convenient. We are known for our cleanliness and strive to meet and maintain our very high standards. I am truly sorry for any oversight and trust that our team responded with speed and empathy, while making it right for you. I apologize as well for the miscommunication regarding the tea for your room. Although we have many options in our Resort for a lovely cup of tea including our Café on the second level (which serves Starbucks), as well as our other on-site restaurants, by touching "0" and asking for a kettle, tea bags and mugs, you will have a team member happily deliver them directly to your room. We are hoping to have the opportunity to welcome you back to White Oaks and to providing you with the 5 STAR experience that we all believe you deserve. Kindest regards, Lindy, Guest Services Liaison
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Lisa L wrote a review Oct 2021
Niagara Falls, Canada3 contributions4 helpful votes
I was there Sept 30 - Oct 1. Great venue. I was there for a conference and Adrian in banquets was great! I wanted to give him a shout out. Super awesome guy. Thanks for the great service! The food was delicious too. Those little sliders were bomb. Our bartenders the night of our dinner were fantastic as well, but I didn’t get their names.
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Date of stay: September 2021Trip type: Travelled on business
Response from Lindy Mazzarella, Guest Services / Front Office at White Oaks Resort & Spa
Responded 5 Oct 2021
Dear lisaaaaaah, Thank you for letting us know by your 5 STAR Rating as well as your review, that you had a wonderful stay and found us to be a "great venue"! Our team, including Adrian specifically, are pleased to know that our exceptional service added, in a very positive way, to the enjoyment of your stay, as did our "delicious" food. We trust that your conference was a great success and all that you and your company were hoping for. It will be our pleasure to have you and your group back again, anytime! Kindest regards, Lindy, Guest Services Liaison
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Gabriella B wrote a review Sep 2021
Toronto, Canada1 contribution
Had a lovely stay! The service was excellent. Andre, the concierge at the White Oaks went over and above finding great places for us to explore and arranged the best wine tour! Phil our driver was so friendly and accommodating, we will definitely ask for him again when we come back! Highly recommend the hotel!
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Date of stay: September 2021
Sleep Quality
Response from Lindy Mazzarella, Guest Services / Front Office at White Oaks Resort & Spa
Responded 29 Sep 2021
Dear gabriellab344, We are extremely happy to read that you had a 5 STAR, "wonderful" experience and a "lovely" stay! We truly believe that you deserve the best service possible during your getaway and are glad to know that this is what you felt you received with both Andre and Phil. They are delighted that they added, in a positive way, to your time here at White Oaks and they, as are we all, are very grateful for your kind recommendation and for noting that you will be back. These are two of the highest compliments and appreciated by the entire WO team. Thank you. We look forward to welcoming you back! Kindest regards, Lindy, Guest Services Liaison
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US$133 - US$280 (Based on Average Rates for a Standard Room)
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Frequently Asked Questions about White Oaks Resort & Spa
Which popular attractions are close to White Oaks Resort & Spa?
Nearby attractions include Outlet Collection at Niagara (0.3 km) and Pepper Palace (0.4 km).
What are some of the property amenities at White Oaks Resort & Spa?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at White Oaks Resort & Spa?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at White Oaks Resort & Spa?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at White Oaks Resort & Spa?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to White Oaks Resort & Spa?
Conveniently located restaurants include LIV Restaurant, Play Bar & Grill, and Aroma Espresso Bar in Outlet Collection at Niagara.
Are there opportunities to exercise at White Oaks Resort & Spa?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at White Oaks Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does White Oaks Resort & Spa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to White Oaks Resort & Spa?
Many travellers enjoy visiting British Methodist Episcopal Church (5.9 km), DeCou House (4.3 km), and Homer Lift Bridge / Welland Canal Bridge #4 / Queenston Street Bridge (3.7 km).
Does White Oaks Resort & Spa have any great views?
Yes, guests often enjoy the park view available here.