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The Pillar and Post Inn, Spa and Conference Centre

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The Pillar and Post Inn, Spa and Conference Centre
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1,773 Reviews from our TripAdvisor Community

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Showing 1,750: English reviews
Hamilton, Canada
Level Contributor
70 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 4 days ago NEW

My wife and I stayed here for 3 nights last week. Our room was both spacious and clean. The staff was very friendly and the maid service and nightly turn down service was very good. The bathroom was large but rather dark, particularly in the shower. My wife used the spa on 2 occasions and said it was excellent. We... More 

Helpful?
Thank daisytoronto
1 review
Reviewed 6 days ago NEW

Wow what a spectacular experience. The spa at the Pillar and Post is incredible. The service 5 star, the outdoor hot springs relaxing and beautiful, the salt water pool great for a cool off and swim. The treatments were top notch. I had the fire and ice pedicure and my mom had the facial (after going there for Mother's Day... More 

Helpful?
Thank Shelley M
Ajax, Canada
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago NEW via mobile

We wanted a day away and this was perfect! Tucked away in a quiet area at Niagara on the lake...we spent the day at the spa. The inn itself is gorgeous with touches of flowers and interesting decor. The staff was so friendly and helpful. The spa was beautiful and we enjoyed all the treatments we had. The spa lounge,... More 

Helpful?
Thank Samie G
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 1 week ago NEW via mobile

I was a guest for a wedding this month and what an excellent venue this turned out to be! The food was exceptional, the ambiance warm and inviting and the staff were fantastic! Would definitely recommend this location for weddings!

Helpful?
Thank Jaime C
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 1 week ago NEW via mobile

Beautiful place .Spa and pool area clean and rooms very comfortable. Athena at the front desk was fantastic , so helpful. Great first impression to hotel. But took 45 minutes to get shuttle pick up from Jackson Triggs ( very close by ) called Pillar three times told us he was on his way , driver said he didn't know.... More 

Helpful?
Thank david p
Toronto, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago

great food...dinners were superb.. salt water pool, sauna, whirlpool and steamroom...all were available and good. surprised by the hot spa pool outdoors with easy access from indoors...it was great to step into on what felt like the first really cold night of the season

Helpful?
Thank Betty-L51
Burlington, Canada
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 1 week ago

This was a perfect place to spend a spa weekend. We were just down the hall from the elevator which took us directly into the spa. The hotel is very rustic which makes you feel right at home. Many ammenties, hot tub, pool, sauna, exercise room and activities. We had a great meal in their restaurant. The best facial I... More 

Helpful?
Thank carol r
Level Contributor
8 reviews
Reviewed 1 week ago via mobile

First time at the Pillar and Post! We enjoyed our afternoon and night! Started off in the hot Springs, then the pool, then the hot tub and ended with a couples massage! Too cold to venture outside for supper so we tried the Bar Lounge and we glad we did ! Had a little table in front of the fireplace... More 

Helpful?
Thank bonnie j
Burlington, Canada
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 week ago

Great location, awesome restaurants, awesome facilities and OMG the hot springs! If you are on the fence about this just BOOK IT! You will not be disappointed. We stayed a Saturday and Sunday night in October, 21016.

Helpful?
1 Thank AmandaSilver
1 review
Reviewed 2 weeks ago

The Pillar and Post was the location for my daughter's wedding. The quaint rustic beauty of the grounds offered a beautiful backdrop. The reception venue was perfect and the food outstanding. The staff were amazing, helpful and went above and beyond. The rooms were clean and I would stay here again in a heart beat (maybe a Spa weekend- :)... More 

Helpful?
Thank Gayle B

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Pillar and Post Inn, Spa and Conference Centre's original structure was built in the late 1890's as a canning factory, and since has been lovingly transformed into a charming country inn. With its relaxed elegance, modern amenities, indoor and outdoor pools, and exotic hot springs pool at 100 Fountain Spa, #1 spa in North America (Spas of America 2007-8), Pillar and Post is an ideal setting for a spa getaway, wedding, conference, or family vacation. ... more   less 

Additional Information about The Pillar and Post Inn, Spa and Conference Centre

Address: 48 John St | P.O. Box 1011, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
Region: Canada > Ontario > Niagara-on-the-Lake
Price Range: RM697 - RM1,260 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Pillar and Post Inn, Spa and Conference Centre 4*
Number of rooms: 122
Reservation Options:
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Also Known As:
Pillar And Post Niagara
Pillar And Post Hotel
The Pillar And Post Hotel
Inn Pillar Post
Pillar Post Inn
Pillar & Post Hotel
Pillar & Post Niagara Lake
Hotel Style:
#5 Family Hotel in Niagara-on-the-Lake
#5 Spa Hotel in Niagara-on-the-Lake
#6 Business Hotel in Niagara-on-the-Lake
#6 Luxury Hotel in Niagara-on-the-Lake
#8 Romantic Hotel in Niagara-on-the-Lake
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Questions & Answers

Here's what travellers have asked, with answers from The Pillar and Post Inn, Spa and Conference Centre staff and other travellers.
14 questions
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Toronto, Canada
Toronto, Canada
Irondequoit, New York, United States
London, United Kingdom
7 months ago

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Questions? Get answers from The Pillar and Post Inn, Spa and Conference Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 358, it was perfect since the elevator takes you right into the spa. Lovely room and very quiet”
 of 5 bubbles 500carolr, 23 Nov 2016 | Read review
“rooms with King Size beds make you feel like royalty”
 of 5 bubbles , 17 Nov 2016 | Read review
“Main hotel has better access to beautiful lobby, fireplaces, restaurants, etc”
 of 5 bubbles marleap, 16 Nov 2016 | Read review
“Deluxe rooms are in same wing as Spa.”
 of 5 bubbles lindsay416, 11 Nov 2016 | Read review
“Try for a room on the garden”
 of 5 bubbles Eurtourist, 8 Nov 2016 | Read review
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