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What you can expect during your stay
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitiser available to guests & staff
- Regularly sanitised high-traffic areas
- Staff required to regularly wash hands
Updated 09/03/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Moffat Inn
Updated 09/03/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#16 of 16 hotels in Niagara-on-the-Lake
Location
Cleanliness
Service
Value
Finding an ideal historic hotel in Niagara-on-the-Lake does not have to be difficult. Welcome to Moffat Inn, a nice option for travellers like you.
Moffat Hotel offers guests an array of room amenities including a flat screen TV and air conditioning, and getting online is possible, as free wifi is available.
The hotel offers 24 hour front desk, a concierge, and currency exchange, to make your visit even more pleasant. Guests arriving by vehicle have access to free parking.
Close to some of Niagara-on-the-Lake's most popular landmarks, such as St. Vincent De Paul Church (0.0 mi) and The Name Tree (0.1 mi), Moffat Inn is a great destination for tourists.
Travellers looking to enjoy some crab can head to The Irish Harp Pub, Cannery Restaurant, or OLiV Tapas Bar & Restaurant at Strewn Winery.
If you’re looking for things to do, you can check out Fort George National Historic Site of Canada (0.2 mi) or Niagara on the Lake Heritage District (0.1 mi), which are popular attractions amongst tourists, and they are all within walking distance.
Moffat Inn puts the best of Niagara-on-the-Lake at your fingertips, making your stay both relaxing and enjoyable.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Wifi
Vending machine
Baggage storage
Concierge
24-hour front desk
Laundry service
Currency exchange
Non-smoking hotel
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Room features
Air conditioning
Fireplace
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Quaint
Location
Full view
95Great for walkers
Grade: 95 out of 100
36Restaurantswithin 0.5 km
39Attractionswithin 0.5 km
329Reviews6Q+A100Room tips
Reviews
Traveller rating
- 120
- 111
- 52
- 34
- 12
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Popular mentions
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Most Recent
We had a wonderful ladies getaway on Canada Day, my 3 friends and I. Booked a wine tour with our booking at the Moffat Inn. I highly recommend this. Gary, who was our wine tour guide was kind, friendly, informative, and gave us some tips like the Pillar and Post garden, and the location and time of the fireworks. Gave us a mini historical tour of the neighborhood/community. The wineries and the host/hostess were wonderful and charming. It was a relaxing, did not feel rushed at all, enough time spent at the wineries. Our room was comfortable and spacious. We enjoyed the balcony at night for the firework display and morning coffee. Good restaurants and shops within leisurely and scenic strolling distance. Shoutout to Christina at front desk, Ivy at concierge and Inn staff for courteous service excellence.…
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Date of stay: July 2022Trip type: Travelled with friends
Helpful
Stayed for 3 nights. Room was large and comfortable with small outside sitting area. I didn’t have a safe in the room as I had expected, I did raise this with reception. No in hotel restaurant but I believe as a partner with Prince of Wales you could arrange to have breakfast there. Having said that plenty of options for eating all meals along the Main Street. Hotel was central to shops. There was coffee facilities in room and courtesy coffee and tea available in the communal area. Maybe a little TLC needed in the communal areas but overall I like the quirky feel Staff were very welcoming and helpful.
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Date of stay: June 2022
Value
Cleanliness
Service
Room Tip: 111 had outside sitting area
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Helpful
Great place to stay and great location. Very friendly and share front desk at times with Prince of Whales. Beautiful park across the street. Close to many restaurants and shopping. We ate at the Irish pub.
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Date of stay: May 2022
Helpful
We recently stayed at the Moffatt Inn. The room was cozy and very well appointed. We appreciated the little sitting area outside our room as the weather was beautiful. I can't say enough about the staff, particularly the Manager who made our stay seamless and very enjoyable. The location was just perfect for what we had planned. This will become our place to stay whenever we are in NOTL
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Date of stay: May 2022Trip type: Travelled as a couple
Helpful
Went to a wedding in NOTL. Stayed at the Moffat Inn. Great location, very nice room with 2 double beds. Had everything you needed. Nice washroom, safe, iron, coffer maker. Bed was very comfortable & also the pillows. Would stay there again.
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Date of stay: February 2022
Value
Location
Service
1 Helpful vote
Helpful
My daughter and I stayed at Moffat Inn for 2 nights from Dec 24-26. The good part. We had a lovely room with two double beds and a nice view. The beds were very comfortable and the pillows (there were four on each bed plus two cushions) were just as comfy. Now, the bad. Upon check-in, my daughter's credit card was double charged. There was no bottled water in the fridge so I called the front dest. Phone in the room did not work so I had to call the front desk using my cell phone. Front desk informed me that it must be one of the busted phones but never offered to fix it. I asked if they could send me bottled water. He replied that they don't do that and I should go down and get one from the restaurant below or buy from one of the convenience stores. Again, I asked "what about a pitcher of water" He replied that they used to do that before but they no longer do it. So my daughter and I went to get bottled water ourselves. It was upon our return that they decided to provide us with two bottled water. A bottled water that cost $1.97 a case in most grocery stores will go a long towards good customer service considering the price per night stay in this inn. The coffee dispenser was dusty and dirty. I wiped it clean myself but, as expected, the coffee tasted horrible . It probably was never cleaned with a descaling agent. I also had to call the front desk (again, using my cell phone) because they failed to provide cream in sugar. We stayed two nights and yet, we were provided one itty bitty soap not enough for one let alone two people. The ice dispenser and vending machine were not working either. Nice location, good room but will I come back, the answer is no. For the type of service and accommodation, it is overpriced. Staff nonchalant attitude reflect very poor customer service. For those with health challenges like bad knees, this inn is not for you because it has no elevator and the stairs are steep. They did credit my daughter $50 on check-out for the inconvenience of being charged twice. According to my daughter, their way of apology, from their facial expression and demeanour sounded hollow and insincere that my daughter commented, "they would have been better off not apologizing."…
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Date of stay: December 2021
Value
Rooms
Service
Room Tip: Not recommended for folks with health because there are no elevators. Stairs are steep and hard...
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1 Helpful vote
Helpful
Room 117 The quality of the room wasn’t what I expected of the “vintage hotel” brand. It was definitely more run down than vintage. Half the plugs didn’t work in the room. The one that worked was missing a plate and half out of the wall, tv was broken and the heat couldn’t turn off. The place was clean and the staff were amazing. The location was also spot on. The owners should invest into the rooms a lot more to live up to the brand though.
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Date of stay: December 2021Trip type: Travelled with friends
Helpful
My four daughters and I came to stay at the Moffat Inn for my birthday weekend. We enjoyed our stay very much and the service we received, especially from Pratik at the front desk was exemplary. We will be back again!
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Date of stay: November 2021Trip type: Travelled with family
Helpful
We enjoyed our stay at the Moffat Inn. Great location...comfy room and CAA rate is accepted there. It would be nice to have on site breakfast yet walking to the town was very manageable. The staff was very friendly. Niagara on the Lake is such a beautiful town to visit. We will return.
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Date of stay: September 2021Trip type: Travelled as a couple
Helpful
+1
I know, I know: location, location, location. However, this hotel really doesn't even have that going for it, as Niagara-on-the-Lake is a tiny town 25 minutes out of the way of the falls. Calling it a luxury hotel is a joke. Where to begin? We entered through the door next to the parking lot. The first thing my spouse and I saw was a broken Coke machine (the only place to get anything to drink), followed by an underwhelming lobby filled with a dresser (why? who knows) and giant trash bins. The young man who checked us in was nice enough, but brought us completely around the entire outside of the building with our suitcases to get to our room. The room had an orange cone in front of it because the stair was broken; the room next to it (the only other on that side of the building) was wrapped in caution/police tape (see photos). Once inside, we could see the room was small, filthy, and filled with spiders (see multiple pictures). It smelled musty and had no amenities to speak of, other than a TV. Textiles and furniture were old and dusty--nothing like the photos on their web site-- and the light fixtures contained half an inch of dead bugs and were decorated in yet more spider webs. I killed one large spider before sleeping, and then another when I woke up in the middle of the night--the spider was just above my head. The bed sloped such that the pillow end was lower than the foot end. And the coffee ... when you pay hundreds of dollars for a "luxury" hotel you at least expect to get two cups of mediocre coffee, esp. when there's not a lick of breakfast to be had included in the price. Nope. There was a Keurig with two disposable cups alright, but one was decaf. One week later I stayed in a Best Western in the middle of Ohio, paid 1/3 the price, and had a super clean hotel, full breakfast, coffee in the room, a pool and workout center, and a lobby that put anything at Moffat to shame. I know ... Moffat is near Niagara Falls and so can charge a kazillion dollars. But to market it as a luxury inn is almost a crime, and if lower-end hotels can do the most basic of upkeep, I fail to understand why Moffat can not. At least take care of the spider problem, for crying out loud.…
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Date of stay: September 2021
Rooms
Location
Service
Room Tip: Do not stay here.
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1 Helpful vote
Helpful
PRICE RANGE
US$140 - US$226 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
moffat hotel niagara-on-the-lake
LOCATION
CanadaOntarioNiagara-on-the-Lake
NUMBER OF ROOMS
24
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Claim Your Listing Frequently Asked Questions about Moffat Inn
Which popular attractions are close to Moffat Inn?
Nearby attractions include BeauChapeau Hat Shop (0.3 km), Niagara on the Lake Heritage District (0.2 km), and Shaw Festival Theatre (0.4 km).
What are some of the property amenities at Moffat Inn?
Some of the more popular amenities offered include free wifi, free parking, and laundry service.
Which room amenities are available at Moffat Inn?
Top room amenities include air conditioning, a flat screen TV, and a fireplace.
What are some restaurants close to Moffat Inn?
Conveniently located restaurants include Masaki Sushi, Il Gelato di Carlotta, and Tiara Restaurant.
Is Moffat Inn located near the city centre?
Yes, it is 0.4 km away from the centre of Niagara-on-the-Lake.
Are there any historical sites close to Moffat Inn?
Many travellers enjoy visiting Old Fort Niagara (1.2 km), Fort George National Historic Site of Canada (0.6 km), and McFarland House (2.6 km).