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Harbour House Hotel

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Harbour House Hotel
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1,139 Reviews from our TripAdvisor Community

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Showing 1,127: English reviews
Hamilton, Canada
Reviewed 2 days ago NEWvia mobile

After our second visit to this lovely hotel, we can happily and proudly confirm that this is definitely a place worth visiting repeatedly. Service, room, breakfast, etc. was all amazing. A home away from home is the feeling you get when you stay here from the personalized note pad to the delicious cheese and wine hour, games and movies to...

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Thank KasiaL1
Buffalo, New York
Reviewed 5 days ago NEW

We have visited Harbour House since it opened. We usually stay there between Christmas and New Years. The property is immaculately maintained, the staff is cheerful, responsible, and attentive, the morning breakfast is a treat of choices, the happy hour a relaxing break, and our stay was exactly what we needed to relax, unwind, and enjoy the beautiful town of...

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Thank lswanekamp1
Toronto, Canada
Reviewed 2 weeks ago via mobile

The Harbour House is a favourite of mine and I have happily visited several times over the past 7 years. On my most recent stay (my second of 2016), I found the hotel in need of some attention to uphold the quality it's guests have come to expect. Paint and carpeting in hallways are showing their wear, there was cracked...

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Thank MmeMac_TO
Jamie D, General Manager at Harbour House Hotel, responded to this review

Thank you for your review. We read each one with an open mind and open plan for ideas. We just had our most successful year at The Harbour House and touch ups are our newest plan for January and February. We need to freshen up a bit after such a busy 12 months. I appreciate that you return so many...

Buffalo, New York
Reviewed 3 weeks ago

If you are looking for a small personal touch Inn for a nice get-away, this is a place to check out. This was our second visit, first to celebrate our 25th and this time with some other couples to tour the area. Hotel is a small place in terms of rooms (36) however the personal touches, gracious staff, nautical themed...

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Thank JSAMMM
Jamie D, General Manager at Harbour House Hotel, responded to this review

Great review ! Thank you for taking the time to share your positive feedback so other guests know they are preparing for a spectacular time here.

Reviewed 3 weeks ago

Unbelievable service! Receptionist arranged an upgraded room with fireplace & Jacuzzi as knew it was our anniversary (even though Travelzoo pkg Early check-in honored, great king room with fireplace, Jacuzzi, separate shower & even river view. Complimentary wine & cheese hour was lovely in front of a roaring fire. Then got back to room to find a card, cookies &...

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Thank pammt2015
Jamie D, General Manager at Harbour House Hotel, responded to this review

Im very glad you enjoyed your anniversary with us. We take pride in making our guests feel welcome and special, especially for celebrations. It sounds like we may see you for 33rd I look forward to greeting you .

Reviewed 4 weeks ago

My wife and I really liked this place, staff was super friendly and took their time to talk to us and tell us the activities around the area. The place was very clean, well put together and had the TV on with holiday music upon arrival. A nice touch. The only reason I did not give it 5 stars is...

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Thank Mohammed A
Jamie D, General Manager at Harbour House Hotel, responded to this review

Thank you for your review. We take pride in our building and cleanliness is certainly top of our list. We have a HDMI cable now upon request. See you again.

Mississauga
Reviewed 7 December 2016

We planned an overnight visit to the Niagara region, and stayed at the Harbour House Hotel. We explained that we were two friends, and they set up the room with two twin beds - nice! The room was very spacious, with a TV and a gas fireplace - we really enjoyed sipping on Niagara wine, watching a movie, and having...

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Thank VNKSmith
Jamie D, General Manager at Harbour House Hotel, responded to this review

Thank you for your review. I am glad you enjoyed your stay with your friends, and we certainly invite you back to join us again. See you soon.

Toronto, Canada
Reviewed 2 December 2016

This hotel was wonderful! Everything from the service to the room, cleanliness, and food was above par! My hubby and I stayed in room 203, and we enjoyed the view, space and decor. It was also really quiet, so we slept well! And the best part? We hardly used out car! The reception helped us book restaurants, and we had...

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Thank Tiffanie C
Jamie D, General Manager at Harbour House Hotel, responded to this review

Free Shuttle is a bonus Great Review. I couldn't have written it any better. We are so happy your enjoyed your time with us, and hearing you will be back is important to us. See you soon

Mississauga, Canada
Reviewed 29 November 2016

The staff is discretely attentive...just what we were looking for...to be noticed when needed but invisible most of the time. If you are looking for someplace to take that someone special, this is it! LOVE IT- would return in a heartbeat.

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Thank MaryC12345678
Jamie D, General Manager at Harbour House Hotel, responded to this review

Thank you for your review. Your experience sounds like many of our returning guest. Just enough attention from my team, but also enough space to enjoy the property on your own timeline and guidelines. Being away from home but feeling like at home.

Reviewed 27 November 2016

We booked this at the last minute, and were lucky it was outside of festival season so were able to get one of their two pet-friendly rooms. We don't usually take our golden with us as she's too big for many pet-friendly hotels. We felt right at home, everyone including the other guests were so friendly. The room was perfect...

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Thank canadianfamily2
Jamie D, General Manager at Harbour House Hotel, responded to this review

Thank you for your review. We are glad you were able to bring your 4 legged family member with you. We take pride in taking care of families that require dog friendly rooms. Look forward to seeing you again soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
With a design reminiscent of maritime life in the 1880's, Harbour House captures the essence of historic Niagara-on-the-Lake. Overlooking the Niagara River, Harbour House is within easy walking distance to the Shaw Festival theatres and many fine restaurants, shops and galleries. Our 31 guestrooms and suites feature king-size feather-top beds, whirlpool tubs, fireplaces and entertainment centres. Our tariffs include a European-style breakfast served in the conservatory. ... more   less 

Additional Information about Harbour House Hotel

Address: 85 Melville Street | Box 760, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
Region: Canada > Ontario > Niagara-on-the-Lake
Price Range: RM674 - RM1,484 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Harbour House Hotel 4*
Number of rooms: 31
Reservation Options:
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Also Known As:
Harbour Hotel
Hotel Style:
#1 Luxury Hotel in Niagara-on-the-Lake
#1 Spa Hotel in Niagara-on-the-Lake
#1 Family Hotel in Niagara-on-the-Lake
#1 Romantic Hotel in Niagara-on-the-Lake
#7 Business Hotel in Niagara-on-the-Lake
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Questions & Answers

Here's what travellers have asked, with answers from Harbour House Hotel staff and other travellers.
9 questions
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Suffolk, UK
Suffolk, UK
Royersford, Pennsylvania, United States

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Questions? Get answers from Harbour House Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We like to face the marina or the river. All rooms are great.”
 of 5 bubbles lswanekamp1, 11 Jan 2017 | Read review
“Ask for fireplace & Jacuzzi room....facing marina”
 of 5 bubbles pammt2015, 22 Dec 2016 | Read review
“Use their amazing shuttle service, and make sure to be there for their wine and cheese hour!”
 of 5 bubbles TiffanieC352, 1 Dec 2016 | Read review
“Get a room on the second floor overlooking the river or marina.”
 of 5 bubbles benny001, 16 Nov 2016 | Read review
“Rooms seemed quiet throughout...no poor options here.”
 of 5 bubbles jeb80, 26 Oct 2016 | Read review
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