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Harbour House Hotel

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Harbour House Hotel
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1,165 Reviews from our TripAdvisor Community

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Showing 1,153: English reviews
Reviewed 13 February 2017

My wife and I stayed here on a birthday trip for me, centered around touring the wine region that Niagara-on-the-Lake has to offer. We were greeted with a very warm welcome from friendly staff, and that carried throughout our entire stay of several nights. The room was well adorned and was comfortable, very clean, and extremely quiet. Our view was...

Thank Jonathan S
Jamie D, General Manager at Harbour House Hotel, responded to this review

YES! This is why I love my job. Your review covered so much and made for a perfect outline of what we can offer our guests. We are so glad you were able to enjoy your time here and able to experience as much as you did. We look forward to your return.

Welland, Canada
Reviewed 9 February 2017

Beautiful hotel, great staff. We recently stayed here and were warmly welcomed. Jessica, the front desk manager, is very helpful and knowledgeable about local restaurants and activities. The rooms were very clean and comfortable. This hotel is located within walking distance to the local marina and also the main strip in Niagara on the lake. However, u may choose to...

Thank christinemac88
Jamie D, General Manager at Harbour House Hotel, responded to this review

This was such a nice read. Your review is a great description of what we have here to offer our guests. I am very glad to read you will be returning.

Toronto, Canada
Reviewed 2 February 2017

We had a lovely room and were welcomed not too badly even though there was confusion about the reservation. There was a noise and vibration problem with the heating unit on the roof which made it impossible for me to sleep. When I reported this to the front desk, they said they would investigate and get back to me. No...

Thank RandyFromOntario
Jamie D, General Manager at Harbour House Hotel, responded to this review

Hello, and thank you for your review. This is certainly surprising to hear about my team in this nature. We are very well known for the best costumer service in town, so this is certainly going to be looked into .

Burlington, Canada
Reviewed 27 January 2017

It was great to check in after an afternoon performance at the Shaw and have a pre-dinner reception about 5pm And in the morning be served a fantastic breakfast, after having a wonderful sleep in an excellent room. Thank you ! W D Muirhead.

Thank Don M
Cleveland, Ohio
Reviewed 24 January 2017

My wife and I did an overnight completely on a whim. Booked the day before and actually got a room! The Vise Wine festival was just getting underway so we lucked out and so glad. This is a 31 room inn with evening wine and cheese social so be prepared to let your guard down and socialize with strangers for...

2Thank Cochango
Jamie D, General Manager at Harbour House Hotel, responded to this review

Thank you for sending us a great review. We appreciate that your last minute mini getaway was so positive. Complimentary wine and cheese party and a free shuttle all around town continues to make us a guest favorite. Come back and see us again soon

Reviewed 20 January 2017

My husband and I stayed several nights. Bikes were available for rent at the hotel with wonderful places to ride. Shopping and restaurants were only a short walk away. Breakfast was terrific. The staff was always ready to supply suggestions for restaurants or things to do. The evening reception felt like a gathering of friends. We'd definitely stay there again.

Thank Sharon N
Jamie D, General Manager at Harbour House Hotel, responded to this review

Thank you for your review. It sounds like you thoroughly enjoyed your time with us. We are excited to know you will be a returning guest with us.

Hamilton, Canada
Reviewed 15 January 2017 via mobile

After our second visit to this lovely hotel, we can happily and proudly confirm that this is definitely a place worth visiting repeatedly. Service, room, breakfast, etc. was all amazing. A home away from home is the feeling you get when you stay here from the personalized note pad to the delicious cheese and wine hour, games and movies to...

Thank KasiaL1
Jamie D, General Manager at Harbour House Hotel, responded to this review

Thank you for your review. I couldn't have said it better myself, so I will let other viewers enjoy your review.

Buffalo, New York
Reviewed 11 January 2017

We have visited Harbour House since it opened. We usually stay there between Christmas and New Years. The property is immaculately maintained, the staff is cheerful, responsible, and attentive, the morning breakfast is a treat of choices, the happy hour a relaxing break, and our stay was exactly what we needed to relax, unwind, and enjoy the beautiful town of...

Thank lswanekamp1
Jamie D, General Manager at Harbour House Hotel, responded to this review

Great review. SO happy you enjoyed your time with us and it seems we made it as enjoyable as you expected. We hope to see you again.

Toronto, Canada
Reviewed 1 January 2017 via mobile

The Harbour House is a favourite of mine and I have happily visited several times over the past 7 years. On my most recent stay (my second of 2016), I found the hotel in need of some attention to uphold the quality it's guests have come to expect. Paint and carpeting in hallways are showing their wear, there was cracked...

Thank MmeMac_TO
Jamie D, General Manager at Harbour House Hotel, responded to this review

Thank you for your review. We read each one with an open mind and open plan for ideas. We just had our most successful year at The Harbour House and touch ups are our newest plan for January and February. We need to freshen up a bit after such a busy 12 months. I appreciate that you return so many...

Buffalo, New York
Reviewed 24 December 2016

If you are looking for a small personal touch Inn for a nice get-away, this is a place to check out. This was our second visit, first to celebrate our 25th and this time with some other couples to tour the area. Hotel is a small place in terms of rooms (36) however the personal touches, gracious staff, nautical themed...

Jamie D, General Manager at Harbour House Hotel, responded to this review

Great review ! Thank you for taking the time to share your positive feedback so other guests know they are preparing for a spectacular time here.

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  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
With a design reminiscent of maritime life in the 1880's, Harbour House captures the essence of historic Niagara-on-the-Lake. Overlooking the Niagara River, Harbour House is within easy walking distance to the Shaw Festival theatres and many fine restaurants, shops and galleries. Our 31 guestrooms and suites feature king-size feather-top beds, whirlpool tubs, fireplaces and entertainment centres. Our tariffs include a European-style breakfast served in the conservatory. ... more   less 

Additional Information about Harbour House Hotel

Address: 85 Melville Street | Box 760, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
Region: Canada > Ontario > Niagara-on-the-Lake
Price Range: RM709 - RM1,511 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Harbour House Hotel 4*
Number of rooms: 31
Reservation Options:
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Also Known As:
Harbour Hotel
Hotel Style:
#1 Luxury Hotel in Niagara-on-the-Lake
#1 Family Hotel in Niagara-on-the-Lake
#1 Spa Hotel in Niagara-on-the-Lake
#1 Romantic Hotel in Niagara-on-the-Lake
#7 Business Hotel in Niagara-on-the-Lake
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Questions & Answers

Here's what travellers have asked, with answers from Harbour House Hotel staff and other travellers.
12 questions
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Questions? Get answers from Harbour House Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floor better water views...”
ValliC_13, 26 Apr 2017 | Read review
“We stayed in room 302 which looked out on the street but was very quiet. It was a good size with a full bathroom with jetted tub.”
Face1234, 6 Mar 2017 | Read review
“Ask for a harbour view.”
BadKtty, 25 Feb 2017 | Read review
“All rooms are large and none will disapoint”
pmc245, 23 Feb 2017 | Read review
“Take a shower early!”
matttG8280TJ, 21 Feb 2017 | Read review
5 of 5