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Harbour House Hotel

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Harbour House Hotel
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1,158 Reviews from our TripAdvisor Community

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Showing 1,146: English reviews
St. Catharines, Canada
Reviewed 3 March 2014

The hotel is gorgeous, the location is beautiful and staff are even better! I recently proposed at the Harbour and couldn't have done it without the help of their staff. Amazing attention to detail and time spent on my needs. We had a beautiful room with a very nice fire place and jacuzzi. The rooms are great, the "happy hour"...

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Helpful?
Thank Mrsharma78
Larissa C, General Manager at Harbour House Hotel, responded to this review

Thank you for taking the time to share your experience. I am thrilled to hear that we could be of such assistance in helping arrange your proposal. We love when we get the opportunity to be involved in setting up for such a joyous celebration. I look forward to welcoming you back on your next visit to Niagara-on-the-Lake and our...

Kingston, Canada
Reviewed 25 February 2014

We just returned from spending a night at this gem of a hotel and we loved every minute of our stay. Our two dogs also loved their stay; when we arrived in our pet-friendly room, we found a comfy dog bed with two brand-new dog toys sitting on it (our dogs played with these toys for hours!) and a two...

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Thank Meri1234875
Mississauga,Ontario
Reviewed 24 February 2014

I must tell you that this was our first time staying overnight in Niagara on the lake. We loved it he moment we stepped foot in the door. We were greeted by Bruce who quickly checked us in and then gave us a tour of our beautiful room. They have wine sampling in the lobby 4-5:30pm and they shuttle you...

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Thank Dasco
Larissa C, Front Office Manager at Harbour House Hotel, responded to this review

I am happy to hear that you loved our Hotel from the moment you walked in and that you appreciated your room tour. Our wine and cheese reception provides the opportunity to meet other guests staying in our Harbour House and we are glad you could take advantage of this. I will be sure to pass your compliments on to...

Toronto, Ontario, Canada
Reviewed 19 February 2014

We stayed for the first time over a long weekend in February. The hotel was clean, the staff were friendly and the room was excellent. The fireplace worked and the room was spacious. Our bathroom had a tub large enough for two with whirlpool jets. Our stay included breakfast in the morning. Breakfast was buffet style and was very good....

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1Thank MichieWarner
Larissa C, Front Office Manager at Harbour House Hotel, responded to this review

Thank you for sharing your experience. I am happy to hear that we provided a relaxing breakfast setting and our team didn’t make you feel rushed but rather at home. We are thrilled to hear that you appreciated our free parking as we are the only group of hotels in Niagara-on-the-Lake to offer free parking and wifi with every stay....

Toronto
Reviewed 19 February 2014

This is our 3rd stay here. You know when you go back somewhere and you say "that wasn't as good as I remember?" - I'm happy to say this doesn't happen here. Staff and ambiance are amazing. Greeted with cheerful staff from checkin to checkout. Rooms are nice and cozy, although the bathrooms could use some updating. breakfast is nice...

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Thank Saku_Koivu
Uxbridge, Canada
Reviewed 12 February 2014

the hotel is a lovely small hotel in a terrific location. the rooms are a good size with a fireplace, jacuzzi tub, comfy beds and tastefully decorated. the buffet breakfast was tasty and fresh. wine sampling in the afternoon was a surprising treat. the staff are extremely pleasant and more than accommodating. we will return

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2Thank Gillandjp
Larissa C, Front Office Manager at Harbour House Hotel, responded to this review

Thank you for taking the time to share your experience. I am thrilled to hear that you found our King sized feather top beds to be comfy and I am glad to hear you enjoyed our fresh European style breakfast buffet. I will be sure to pass your compliments on to our staff and I look forward to welcoming you...

Mississauga, Canada
Reviewed 4 February 2014

We stayed at the Harbour House for the first time and absolutely loved every moment of it. We loved it so much that we booked another trip. The amazing staff made you feel as if you were at home at all times. I have nothing but good things to say about the staff because they made you feel like family...

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1Thank Wallylola
Montreal, Canada
Reviewed 2 February 2014

We stayed for two days at the Harbour House Hotel and were not disappointed. Our main objective was to see the fall in winter and we felt that staying in Niagara on the Lake was a much better option as we do not care very much for the Las Vegas aspect of Niagara Falls. Our room (a superior room) was...

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3Thank Paul603
Larissa C, Front Office Manager at Harbour House Hotel, responded to this review

Thank you for taking the time to provide us with your comments regarding your experience at our Harbour House. I am thrilled to hear that our staff was attentive and helpful to you. Our wine and cheese reception is a great opportunity to meet and visit with other guests staying in the Hotel and I am glad to hear that...

Oakville, Ontario
Reviewed 28 January 2014 via mobile

We have stayed at the Harbour House about six times and each visit has been consistently enjoyable. The rooms are lovely and comfortable and the included breakfast is delicious! The staff are friendly and helpful and we look forward to our next visit!

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Thank LuvLuxury
Port Colborne, Canada
Reviewed 22 January 2014

My husband and I just needed to get away for a weekend, we needed a break. From the very moment we arrived at the Harbour House we instantly felt relaxed. Our room was so warm and cozy as were the people that took care of us. Anything we needed or asked for was taken care of immediately. We felt as...

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1Thank Gail B
Larissa C, Front Office Manager at Harbour House Hotel, responded to this review

Thank you for taking the time to share your experiences during your weekend getaway. I am so happy to hear that you instantly felt relaxed and that our team took care of you immediately. I appreciate you taking notice of our cozy ambience and "home away from home" feel. I look forward to welcoming you back to our Harbour House...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
With a design reminiscent of maritime life in the 1880's, Harbour House captures the essence of historic Niagara-on-the-Lake. Overlooking the Niagara River, Harbour House is within easy walking distance to the Shaw Festival theatres and many fine restaurants, shops and galleries. Our 31 guestrooms and suites feature king-size feather-top beds, whirlpool tubs, fireplaces and entertainment centres. Our tariffs include a European-style breakfast served in the conservatory. ... more   less 

Additional Information about Harbour House Hotel

Address: 85 Melville Street | Box 760, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
Region: Canada > Ontario > Niagara-on-the-Lake
Price Range: RM714 - RM1,471 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Harbour House Hotel 4*
Number of rooms: 31
Reservation Options:
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Also Known As:
Harbour Hotel
Hotel Style:
#1 Luxury Hotel in Niagara-on-the-Lake
#1 Family Hotel in Niagara-on-the-Lake
#1 Spa Hotel in Niagara-on-the-Lake
#1 Romantic Hotel in Niagara-on-the-Lake
#7 Business Hotel in Niagara-on-the-Lake
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Questions & Answers

Here's what travellers have asked, with answers from Harbour House Hotel staff and other travellers.
12 questions
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Questions? Get answers from Harbour House Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed in room 302 which looked out on the street but was very quiet. It was a good size with a full bathroom with jetted tub.”
 of 5 bubbles Face1234, 6 Mar 2017 | Read review
“Ask for a harbour view.”
 of 5 bubbles BadKtty, 25 Feb 2017 | Read review
“All rooms are large and none will disapoint”
 of 5 bubbles pmc245, 23 Feb 2017 | Read review
“Take a shower early!”
 of 5 bubbles matttG8280TJ, 21 Feb 2017 | Read review
“So far, we've always had a good room.”
 of 5 bubbles rgwhitecan, 14 Feb 2017 | Read review
5 of 5