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Best Western Colonel Butler Inn

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Traveller (40)
Room & Suite (36)
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Ratings and reviews
Certificate of Excellence
Ratings
Location
Cleanliness
Service
Value
Travellers talk about
“waffle maker”(16 reviews)
“breakfast room”(28 reviews)
“no elevator”(22 reviews)
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What's included
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Room Service
3 Star Hotel
The Best Western Colonel Butler Inn offers an atmosphere of comfort and friendly service with affordable rates for visiting Niagara on the Lake. Accommodations are newly renovated, tastefully appointed, and spacious making the rooms well suited for couples, families, and groups. Rates...
Offers from Best Western Colonel Butler Inn
Special Offer: BOOK DIRECT & SAVE
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Location and contact
278 Mary Street, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
Hotel website
20.3 km to Niagara Falls Intl Airport
70 restaurants are within a 2 km radius
View nearby attractions and restaurants
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (605)
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584 results
Traveller rating
315
198
54
15
2
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LanguageEnglish
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315
198
54
15
2
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All reviewswaffle makerbreakfast roomno elevatortim hortonshard boiled eggsfree breakfastfresh baked cookiessmall hotelclean roomstwo double bedsstay there againgreat place to stayyogurtthe main dragdowntown areavisiting niagara on the lakestayed one night
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1 - 5 of 584 reviews
Reviewed 1 week ago

Staff were so friendly and helpful. The hotel was lovely. We were celebrating our anniversary and my birthday and the hotel left wine and chocolates in our room with a lovely message. Would definitely recommend!

Thank Kim W
Hotel's Favourite
Reviewed 2 weeks ago via mobile

The four of us are on a road trip from Winnipeg to Montreal (mom, dad and 2 kids) and stayed here at the Colonel Butler in Niagara-on-the-Lake for 3 nights. Cost was about $220 per night, which is very good for anything halfway decent in...More

1  Thank gruffandsurly
Response from Kyle B, Front Office Manager at Best Western Colonel Butler InnResponded 1 week ago

Thank you for taking the time to leave such a great review! It was a pleasure having you and your family with us last week and I'm thrilled to read that the suggestions worked out well and that you had an awesome stay in Niagara-on-the-Lake....More

Reviewed 1 week ago

I originally had 2 nights booked. Due to a last minute change of plans when I arrived I requested at the front desk if we could cancel our second night. The very nice woman at the desk looked into our reservation and allowed us to...More

Thank CanadianReesh
Reviewed 2 weeks ago

We had not realized that it was four years since our last visit and are very pleased to say that the standard has been maintained. The rooms are comfortable, parking is free and convenient and if you like waffles they are part of your breakfast....More

Thank Michael S
Reviewed 6 June 2018

The hotel is clean and well looked after. Check-in was quick, simple and efficient. The suite was clean, spacious and had a fire as well as air-con along with the nomal accessories. Breakfast was good and pleniful but with no hot plates. It is a...More

1  Thank phil52_10
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Free Parking
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Multilingual Staff
Non-Smoking Hotel
Room Service
Meeting Rooms
Business Centre with Internet Access
Concierge
Breakfast Available
Electric Vehicle Charging Station
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$145 - US$310 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Niagara-on-the-Lake
#8 Business Hotel in Niagara-on-the-Lake
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$145 - US$310 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Niagara-on-the-Lake
#8 Business Hotel in Niagara-on-the-Lake
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (40)
Room & Suite (36)
Dining (9)
Pool & Beach (1)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
KAHBc
3 March 2018|
Answer
Response from Pamela R | Reviewed this property |
Sorry I'm not sure
0
Votes
mimipease
19 May 2017|
Answer
Response from Kyle B | Property representative |
Hi there mimipease, thank you for your question. There is a charge of $25 per night to cover extra cleaning necessary. Our hotel has only one pet-friendly room so please be sure to call us to confirm availability prior to... More
0
Votes
Ashlynn P
24 January 2017|
Answer
Response from sundancemagic | Reviewed this property |
I was just a guest there. I think they should accommodate you. Have fun !
0
Votes
Room Tips
"Ground floor rooms are quiet and close to the breakfast room. There is no elevator."
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"Any room does, but if you have mobility problems or don't like lugging cases, choose ground floor as..."
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"no elevators...so if you have lots of luggage - choose the 1st floor."
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"choose 2nd floor if you don't mind using stairs, no elevator"
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