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24/12/2017 25/12/2017
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    Best Western Colonel Butler Inn

    278 Mary Street, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
    +1 877-959-5093
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    24/12/2017 25/12/2017
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    US$113
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    Traveller (36)
    Room & Suite (25)
    Dining (5)
    Overview
    • Excellent54%
    • Very good34%
    • Average9%
    • Poor2%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Room Service
    Family Rooms
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Housekeeping
    Babysitting
    3.0 Star Hotel
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    Offers from Best Western Colonel Butler Inn
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    Rooms
    24 Dec25 Dec
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (567)
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    1 - 5 of 550 reviews

    Reviewed 2 days ago via mobile

    We stayed here while visiting Niagara on the Lake to take in the sights and sounds of Christmas. Hotel staff were warm and welcoming, referred us to restaurants, and local highlights. Hotel is close to town, accommodation, reception, breakfast room very clean. Great nights sleep....More

    Thank Mary B
    Hotel's Favourite
    Reviewed 1 week ago

    We were at Niagara On the Lake for the Christmas Homes tour and thn the evening Candlelight Stroll. The hotel is about 5 blocks from the Main Street in historic downtown so was an easy walk to the evening stroll. That saved having to find...More

    Thank Barb2427
    Response from Kyle B, Guest Relations Manager at Best Western Colonel Butler InnResponded 4 days ago

    Hello Barb2427 thank you for sharing a review of your most recent stay with us & for your kind words about our team here. The Candlelight stroll is a really lovely way to start the holiday season off and despite there being no snow this...More

    Reviewed 4 days ago

    Great area to relax and enjoy a vacation, small enough to have peace and quiet and close to Niagara to site see and tour the many wineries in the area. Niagara on the Lake is a beautiful area with many shops, restaurants, something for everyone.More

    Review collected in partnership with Best Western
    Thank L4066FJsylvias
    Response from Kyle B, Guest Relations Manager at Best Western Colonel Butler InnResponded yesterday

    Thank you for taking a moment to leave a review of your most recent stay; I'm pleased to read that you enjoyed your stay and had the piece and quiet you needed this time of year. We wish you well and hope to be able...More

    Reviewed 1 week ago

    Wonderful hotel within a 10 min walk of shops and restaurants. Lovely friendly staff, clean and bright. ample parking. A lovely bar\restaurant called the Sandtrap is a few mins walk and has good food and great atmosphere.More

    Review collected in partnership with Best Western
    Thank 829tanyam
    Response from Kyle B, Guest Relations Manager at Best Western Colonel Butler InnResponded 4 days ago

    Thank you for taking the time to leave a review of your most recent stay 829tanyam. I appreciate your kind words about our team here; our goal is to provide the same excellent experience to all our guests so they feel at home while here....More

    Reviewed 1 week ago

    VERY friendly and professional staff. Room spotless and nice amenities. Actual glass glass and pitcher. Decent sized soap, not those one use things most places offer. Great casual restaurant right across the street. Walking distance to downtown.More

    Review collected in partnership with Best Western
    Thank Christopher W
    Response from Kyle B, Guest Relations Manager at Best Western Colonel Butler InnResponded 4 days ago

    Thank you for the review Christopher W, I'm pleased to read that you had an enjoyable stay and that we met and exceeded your expectations. Our housekeeping team works very hard to ensure that each room is as perfect as possible so you can relax...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Multilingual Staff
    • Room Service
    • Meeting Rooms
    • Business Centre with Internet Access
    • Concierge
    • Banquet Room
    • Babysitting
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • US$93 - US$228 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Best Value Hotel in Niagara-on-the-Lake
    • #5 Romantic Hotel in Niagara-on-the-Lake
    • #7 Family Hotel in Niagara-on-the-Lake
    • #8 Business Hotel in Niagara-on-the-Lake
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 26
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Best Western, Travelocity, Hotels.com, Priceline, Orbitz, Hotwire and HotelQuickly so you can book your Best Western Colonel Butler Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Canada >
    • Ontario >
    • Niagara-on-the-Lake
    • Also Known As
    • Best Western Colonel Butler Hotel Niagara-On-The-Lake ,
    • Best Western Niagara-On-The-Lake ,
    • Niagara-On-The-Lake Best Western
    Add Photo Photos
    Traveller (36)
    Room & Suite (25)
    Dining (5)
    Pool & Beach (1)
    Hotel & Grounds (17)
    Bathroom (4)
    Business Centre & Event Rooms (2)
    Nearby
    Nearby HotelsSee all 15 hotels in Niagara-on-the-Lake
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    2,116 reviews
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    Prince of Wales
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    mimipease
    19 May 2017|
    Answer
    Response from Kyle B | Property representative |
    Hi there mimipease, thank you for your question. There is a charge of $25 per night to cover extra cleaning necessary. Our hotel has only one pet-friendly room so please be sure to call us to confirm availability prior to... More
    0
    Votes
    Ashlynn P
    24 January 2017|
    Answer
    Response from sundancemagic | Reviewed this property |
    I was just a guest there. I think they should accommodate you. Have fun !
    0
    Votes
    normnchris2016
    17 January 2017|
    Answer
    Response from sundancemagic | Reviewed this property |
    I was just a guest there. Contact management
    0
    Votes
    Room Tips
    "Not sure there would be a bad room, except the one right by the lobby and the breakfast nook - possibly be a..."
    Read review
    "Best for adults, the Sand Trap right down the street is great!"
    Read review
    "There is no elevator, so pick the first floor if you don't wish to climb stairs or tote luggage!"
    Read review
    "Ask for first floor if stairs are a problem"
    Read review
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