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Hilton Garden Inn Niagara-on-the-Lake

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Traveller (124)
Room & Suite (178)
Dining (16)
Overview
  • Excellent49%
  • Very good37%
  • Average11%
  • Poor2%
  • Terrible1%
Travellers talk about
“outlet mall”(105 reviews)
“tim hortons”(35 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Hilton Garden Inn Niagara-on-the-Lake
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Niagara-on-the-Lake
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,478)
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1,438 results
Traveller rating
669
540
164
40
25
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LanguageEnglish
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669
540
164
40
25
Show reviews that mention
All reviewsoutlet mallfridge and microwavetim hortonsnice hotelminute driveeasy accessfront desk staffbreakfast buffetconvenient locationpool and hot tubgreat place to staywine countrynice staycoffee makershaw festivalwine tourqew
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1 - 5 of 1,438 reviews
Reviewed 3 days ago via mobile

We were two adults and two children. We had a room with two queen beds. The room was tight in space but still comfortable. The hotel is clean and well maintained. The room had everything we needed including an iron. The food at the restaurant...More

1  Thank NoWhereNorth
Hotel's Favourite
Reviewed 6 June 2018

My wife and I were not happy when we realized we'd booked this hotel which we understood to be in Niagara-on-the-Lake town and not a twenty minute drive to the centre of town. It was too late to cancel our registration so we reluctantly stayed...More

2  Thank Traveller200247
Response from Leea S, Manager at Hilton Garden Inn Niagara-on-the-LakeResponded 3 weeks ago

Dear Traveller200247, We would like to thank you for the kind words regarding your stay at the Hilton Garden Inn. We appreciate your feedback and value your business. I am happy to hear that you had a wonderful stay. Our central location makes it very...More

Reviewed 5 days ago

The closest hotel I found to NEOB Lavender Festival. Very nice, clean hotel. We had two adjoining rooms and we're very comfortable. Bedding nice and cozy but kept sliding off the bed. Restaurant OK but not up to prices charged. Breakfast buffet was $14 so...More

1  Thank Kathryn B
Reviewed 1 week ago

Very helpful and friendly staff. Definitely would stay again. Manager was very personable and even came out and greeted the guests. Not something that I am used to seeing at other hotels. Made us feel very welcomed.More

Review collected in partnership with Hilton Garden Inn
Thank lyonsj2018
Response from Leea S, Manager at Hilton Garden Inn Niagara-on-the-LakeResponded 6 days ago

Dear Lyonsj2018, We would like to thank you for the kind words regarding your stay at the Hilton Garden Inn. We appreciate your feedback and value your business. I am happy to hear that you had a wonderful stay. Our staff strive to give great...More

Reviewed 1 week ago

The room was nice and large and bed was quite comfortable. However, the air conditioning unit was loud. Hotel was very clean. Buffet breakfast was ok and had limited selection. However, the made-to-order omelet was quite good. There is a happy hour at 5 pm...More

Thank PaK90
Response from Leea S, Manager at Hilton Garden Inn Niagara-on-the-LakeResponded 1 week ago

Dear PaK90, Thank you for taking a moment to share your experience. We appreciate your feedback and value your business. I am happy to hear that you had a wonderful stay. We are very sorry that your air conditioner was noisy. Please let us know...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Free Parking
Room Service
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$144 - US$299 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Niagara-on-the-Lake
#5 Business Hotel in Niagara-on-the-Lake
#11 Romantic Hotel in Niagara-on-the-Lake
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$144 - US$299 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Niagara-on-the-Lake
#5 Business Hotel in Niagara-on-the-Lake
#11 Romantic Hotel in Niagara-on-the-Lake
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (124)
Room & Suite (178)
Dining (16)
Pool & Beach (3)
Amenities (22)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
MelandClay
23 May 2018|
AnswerShow all 2 answers
Response from hotelhopper1985 | Reviewed this property |
No not that I know of. You could always contact the hotel for more details. When I stayed here I had some events that was locally near the hotel and used my own car to get around so I did not use any shuttle service. Let me... More
0
Votes
VeraVera7
12 July 2017|
AnswerShow all 2 answers
Response from | Reviewed this property |
Sorry but I don't really know as we hired a car. I'm sure we saw buses and taxis though.
0
Votes
Room Tips
"5 floors. We were on top and liked it."
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"It seems like a long way from downtown Niagara-on-the-Lake but it isn't. Great location and easy to get..."
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"We like the view from the upper floors. The fresh fruit and made-to-order breakfasts are especially delicious!"
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"King whirlpool rooms worth the extra charge or even better when you get a free upgrade from a regular King..."
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