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Holiday Inn Express Hotel & Suites Ottawa Airport

Booking.comUS$103*
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#23 of 67 Hotels in Ottawa
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$152*
US$103*
US$152*
US$103*
US$152*
US$103*
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Holiday Inn Express Hotel & Suites Ottawa Airport
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329 Reviews from our TripAdvisor Community

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Showing 319: English reviews
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Gladstone, Australia
Reviewed 3 days ago NEW

My stay here was as a result of a missed connection. The hotel was very nice: close to the airport with spacious, clean rooms & a complementary breakfast, but the staff were what made my stay excellent. During my overnight stay I dealt with two different people on the Front Desk. They were both fantastic. So friendly & helpful. I...

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Thank Adam B
Reviewed 3 days ago NEW

Impressive customer service and needs met immediately when inquiries made. The breakfast that was included was amazing, fresh and well above a continental breakfast standard (loved the automatic pancake maker). I used the business centre often during this trip and I was pleased with the type of computer equipment on hand (large monitors, printer, etc). I highly recommend this establishment...

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Thank 150arlene
Toronto, Ontario, Canada
Reviewed 4 days ago NEW

We stayed overnight here for a brief family trip to Ottawa. Wish I had known about this gem years ago when we frequented the area. Room was clean and well maintained. Free breakfast was ok with adequate choices. Staff was very friendly and helpful. Would definitely stay here again.

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Thank Mom S
Boston, MA
Reviewed 5 days ago NEW

Stayed at the Holiday Inn Express briefly last night as a result of missing a connecting flight. The rooms and the property as a whole were very clean. The overnight reception clerk was excellent - friendly and helpful and even baked us cookies on our very early departure. The beds were comfortable and the shower great with strong flow and...

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Helpful?
Thank pace_ripley
GuestServicesOttawa, Guest Relations Manager at Holiday Inn Express Hotel & Suites Ottawa Airport, responded to this review

Dear pace_ripley Thank you for taking the time to review our hotel. We are delighted to read you enjoyed your stay. We are so pleased to read your felt well taken care of by our associates throughout your stay. We look forward to welcoming you back in the near future. Sincerely, Kristie P

Toronto, Ontario
Reviewed 1 week ago

A great hotel where I like to stay whenever I'm in capital city. The hospitality from the staff is awesome. You get a super warm welcome from the front desk when you check in. And if you are lucky and come at the right time there is cookies available also.

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Thank 448dkumar
GuestServicesOttawa, Guest Relations Manager at Holiday Inn Express Hotel & Suites Ottawa Airport, responded to this review

Dear 448dkumar Thank you for taking the time to review our hotel. We are pleased to read you enjoyed your recent stay with us. Our team here at the Holiday Inn Express Ottawa Airport strive to provide guests with an excellent experience, we are glad that was evident throughout your stay. We look forward to welcoming you back in the...

Reviewed 1 week ago

Good hotel as usual but has slipped a bit from my many previous visits. Heater was noisy and on every 15-20 minutes all night which I don't remember from previous visits. The breakfast was more a snack and very salty and greasy meats! Coffee very tasteless too.

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Thank Barry H
GuestServicesOttawa, Guest Relations Manager at Holiday Inn Express Hotel & Suites Ottawa Airport, responded to this review

Dear Barry H Thank you for taking the time to review our hotel. I am disappointed to read we did not meet your expectations this time. We strive to deliver guests with a great experience and fell short of our goal this time. Please note I will be sure to get maintenance management on top of this and will pass...

Guangzhou, China
Reviewed 1 week ago

The hotel was convenient for the airport and direct routes to downtown took only fifteen minutes. Hotel was quiet. The staff were all friendly. The pool and fitness areas were small but adequate. The breakfast was hot and coffee and tea were available throughout the day.

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Thank Kathie L
GuestServicesOttawa, Guest Relations Manager at Holiday Inn Express Hotel & Suites Ottawa Airport, responded to this review

Dear Kathie L Thank you for taking the time to review our hotel. We are delighted to read your enjoyed your stay with us and the location was to your convenience. We hope to welcome you back in the near future. Sincerely, Kristie P

Kingston, Ontario
Reviewed 2 weeks ago

Happy & friendly service and nice rooms. Good continental breakfast service and plenty of restaurants within walking distance. Reasonably competitive price considering that it included the Park and Fly service.

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Thank lssound
GuestServicesOttawa, Guest Relations Manager at Holiday Inn Express Hotel & Suites Ottawa Airport, responded to this review

Dear Issound Thank you for taking the time to review our hotel. We are delighted to read you enjoyed your stay with us. Our wonderful staff work hard to ensure guests are left with a great experience. We hope to welcome you back in the near future. Sincerely, Kristie P

Kenora
Reviewed 2 weeks ago

I was here for one night, after arriving at the airport and before starting off by car. This hotel is quite close to the airport, easy to find and park. Hotel layout and breakfast is standard Holiday Inn Express. Clean and quiet rooms. There is a restaurant across the street, but it was too late and didn't go. I would...

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Thank paula_eyler
GuestServicesOttawa, Guest Relations Manager at Holiday Inn Express Hotel & Suites Ottawa Airport, responded to this review

Dear Paula_eyler Thank you for taking the time to review our hotel. We are delighted to read you enjoyed your recent stay with us. We hope to welcome you back in the near future. Sincerely, Kristie P

Belleville, Canada
Reviewed 2 weeks ago

From the moment we stepped inside, we we felt welcome. Parking had been a breeze. The two people working behind the desk greeted us in a friendly manner. Our check-in was fast and efficient. Our room was roomy, comfortable, quiet, and clean. The beds were great and the pillows were perfect. Our only complaint was that we could not maintain...

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Helpful?
Thank MBL L
GuestServicesOttawa, Guest Relations Manager at Holiday Inn Express Hotel & Suites Ottawa Airport, responded to this review

Dear MBL L Thank you for taking the time to review our hotel. It's wonderful to read you had an excellent stay. Meeting or Indeed exceeding guest expectations is important to us, we thank you for noticing all the great things about our hotel. We appreciate the great feedback especially about our outstanding team. We look forward to welcoming you...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Ottawa Airport Hotel Offers a Free Airport Shuttle From 5 AM-11 PM Located right outside Ottawa near Ottawa Macdonald-Cartier International Airport, the Holiday Inn Express Ottawa Airport is a great place to begin your Canadian vacation. With close proximity to Ottawa s biggest leisure and business attractions, you will find a comfortable stay at an affordable price. For the business traveler, our Ottawa hotel is just a few kilometers away from Centurion Conference and Event Center. You can also get to the heart of downtown Ottawa quickly and easily, as it is just twelve kilometers from our airport hotel. Ottawa s information technology industry is right at your fingertips with businesses such as Black Coral and Apple Canada within ten kilometers of our hotel near Ottawa International. Ottawa s many tourist attractions are all located within a short distance of our hotel near Ottawa airport. Parliament Hill is just 12 kilometers away, in the heart of downtown Ottawa. A little further away from our Ottawa airport hotel is Mont Cascades. This mountain offers skiing in the winter and hiking trails in the summer. During your stay at our hotel near Ottawa International, you can take advantage of the indoor heated pool & whirlpool spa and the free Internet access. Come Stay Smart with us at the new Ottawa airport hotel and see what Ottawa has to offer. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Ottawa Airport

Address: 2881 Gibford Drive, Ottawa, Ontario K1V 1C3, Canada
Region: Canada > Ontario > Ottawa
Price Range: RM459 - RM863 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Ottawa Airport 2.5*
Number of rooms: 91
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Ottawa Airport
Holiday Inn Express Ottawa
Holiday Inn Ottawa
Hotel Style:
#15 Romantic Hotel in Ottawa
#21 Business Hotel in Ottawa
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Ottawa Airport staff and other travellers.
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Questions? Get answers from Holiday Inn Express Hotel & Suites Ottawa Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Very clean”
angiep399, 2 Apr 2017 | Read review
“Try to stay on top floor.”
Tootsie20, 25 Mar 2017 | Read review
“busy place, book in advance.”
271jitm, 8 Jan 2017 | Read review
“Try to stay away from the elevator, not because of the noise from the elevator, but you can sometimes hear late arriving guests.”
TheTravelDoctor2000, 30 Jun 2016 | Read review
“Book early since it can fill up fast”
NKJ2, 15 Jun 2016 | Read review
5 of 5
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US$103* /night
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Prices are for 1 room, 2 adults
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