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    Holiday Inn Express & Suites Ottawa West - Nepean

    2055 Robertson Rd, Ottawa, Ontario K2H 5Y9, Canada
    Hotel website
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    06/08/2017 07/08/2017
    US$148
    US$140
    US$148
    US$140
    US$148
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    Traveller (42)
    Room & Suite (55)
    Dining (8)
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    Overview
    • Excellent53%
    • Very good36%
    • Average6%
    • Poor3%
    • Terrible2%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Family Rooms
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    2.5 Star Hotel
    All hotel details
    Offers from Holiday Inn Express & Suites Ottawa West - Nepean
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    Fairfield Inn & Suites Ottawa Kanata
    357 reviews
    #34 of 67 hotels in Ottawa
     
    Holiday Inn & Suites Ottawa Kanata
    353 reviews
    #29 of 67 hotels in Ottawa
     
    Days Inn - Ottawa West
    461 reviews
    #41 of 67 hotels in Ottawa
     
    Best Western Plus Ottawa Kanata Hotel & Conference Centre
    385 reviews
    #40 of 67 hotels in Ottawa
     
    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (252)
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    1 - 5 of 240 reviews

    Reviewed 3 days ago via mobile

    This hotel on Robertson Road in the West end is a great place to stay and value for your money. As I had stayed here several years ago, I was happy to return. Check in was fast; efficient with a friendly, knowledgeable desk clerk. The...More

    Thank Atlantic96
    Response from Jenna M, General Manager at Holiday Inn Express & Suites Ottawa West - NepeanResponded yesterday

    Hi Atlantic96, This was so absolutely nice to read! Thank you very much for sharing a detailed review on your experience with us. We look forward to welcoming you back soon. Regards, Jenna MacLeod General Manager

    Hotel's Favourite
    Reviewed 17 May 2017

    We stayed at this hotel for three nights on the Mother's Day Weekend. We were pleasantly surprised by how much we liked it. The room was spacious with nice furnishings and an extremely comfortable bed and pillows. The bathroom was large and had enough room...More

    3  Thank Liz H
    Response from Jenna M, General Manager at Holiday Inn Express & Suites Ottawa West - NepeanResponded 23 May 2017

    Wow!! This is so awesome Liz H. Thank you for the detailed, and wonderful comments about your stay and experience with us. I want you to know that I read this review to the hotel team during our 'celebrate service' week at the hotel. The...More

    Reviewed 1 week ago

    Lobby was clean with a pleasant atmosphere. Rooms were clean. Specifically, the suites were very spacious. Breakfast had a good variety. Pool and hot tub clean were great to use and clean. Towels provided there. Staff very friendly and helpful with any issues.

    Thank Allison K
    Response from Jenna M, General Manager at Holiday Inn Express & Suites Ottawa West - NepeanResponded 1 week ago

    Hi Allison, Thank you for sharing your awesome comments about your experience with us. We are so pleased to hear that you enjoyed your stay! Warmly, Jenna MacLeod General Manager

    Reviewed 3 weeks ago

    This was a business trip and we found this Holiday Inn to have all the amenities we expected, a no charge breakfast, pool, gym, free wi-fi, quiet rooms and was close to the Loch Marsh Golf Club where we had a tournament.

    Thank Roger D
    Response from Jenna M, General Manager at Holiday Inn Express & Suites Ottawa West - NepeanResponded 3 weeks ago

    Thank you for sharing this feedback, Roger. We always appreciate hearing from our guests. We look forward to welcoming you back soon! Warmly, Jenna MacLeod

    Reviewed 3 weeks ago

    The hotel is fine. It's a Holiday Inn and they are pretty standard in their service and room upkeep. The only issue was the marketing fee they added to my bill on checkout that wasn't disclosed when I booked or signed in at the desk....More

    Thank Shawn O
    Response from Jenna M, General Manager at Holiday Inn Express & Suites Ottawa West - NepeanResponded 3 weeks ago

    Hi Shawn, I would be happy to explain the DMF program to you. Please do feel free to contact me directly. We appreciate your feedback and thank you for staying with us. Warmly, Jenna MacLeod General Manager

    Fairfield Inn & Suites Ottawa Kanata
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    Holiday Inn & Suites Ottawa Kanata
    353 reviews
    #29 of 67 hotels in Ottawa
     
    Days Inn - Ottawa West
    461 reviews
    #41 of 67 hotels in Ottawa
     
    Best Western Plus Ottawa Kanata Hotel & Conference Centre
    385 reviews
    #40 of 67 hotels in Ottawa
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    Details
    • Price range
    • US$142 - US$181 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #11 Family Hotel in Ottawa
    • #13 Romantic Hotel in Ottawa
    • #17 Business Hotel in Ottawa
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 115
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Priceline, Booking.com, Expedia, Travelocity, IHG, Orbitz, Hotwire, Cancelon, Cheap Tickets, HotelQuickly, getaroom.com and Evoline ltd so you can book your Holiday Inn Express & Suites Ottawa West - Nepean reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Canada >
    • Ontario >
    • Ottawa
    • Also Known As
    • Holiday Inn Express Hotel And Suites Nepean
    Add Photo Photos
    Traveller (42)
    Room & Suite (55)
    Dining (8)
    Pool & Beach (2)
    Hotel & Grounds (38)
    Bathroom (8)
    Business Centre & Event Rooms (2)
    Family and Play Areas (1)
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    Ask a question
    Questions & Answers
    Timothy A
    18 August 2016|
    Answer
    Response from Gutch2 | Reviewed this property |
    If my memory is correct I believe it starts at 6 a.m. Perhaps check the hotel website for a better answer.
    0
    Votes
    Room Tips
    "Suites are a fantastic size"
    Read review
    "Rooms on the north are quiet"
    Read review
    "Average Holiday Inn. They're all the same down to the room art. Room choice doesn't matter"
    Read review
    "Leave a note if you want bed sheets changed"
    Read review
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