We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Best Western Plus Ottawa Downtown Suites

CancelonUS$128*
View Deal
#10 of 67 Hotels in Ottawa
Certificate of Excellence
GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$261*
US$128*
Great Deal
US$155*
US$155*
Compare best prices from top travel sites
and 10 more sites!
Professional photos
Best Western Plus Ottawa Downtown Suites
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,433 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,213: English reviews
Start your review of Best Western Plus Ottawa Downtown Suites
 Click to rate
Toronto, Canada
Reviewed yesterday NEW

The receptionists are cheerful. The rooms are fine except that I don't think it is being dusted. There were dust on top of the kitchen counter, the sides of the washroom, around the room. I checked the air-conditioning which was full of dust.

 Report
Helpful?
Thank Newivory
Kingston, Canada
HOTEL’S FAVOURITE REVIEW
Reviewed 30 March 2017

Recently stayed here during a 3 day trip to Ottawa. Check-in - very quick at the front desk Staff - everyone was very friendly and helpful with my requests. Well done everyone. Room - The room was very clean and comfortable. The beds were comfortable to sleep on but realizing this is subjective to individual tastes. The room I stayed...

 Report
Helpful?
Thank Alan M
About Hotel's Favourite Review
OttawaDowntownSuites, Front Office Manager at Best Western Plus Ottawa Downtown Suites, responded to this review

Dear Alan M, Thank you very much for staying with us and for sharing your feedback on Trip Advisor. We always appreciate hearing from our guests. We were thrilled to hear that your check in was efficient and friendly and you found your room to be clean and comfortable. As you mentioned we are within walking distance to all the...

Whitby
Reviewed 2 days ago NEW

We definitely would choose this hotel again. We were in Ottawa for a wedding at the time of the Tulip Festival. The hotel is ideally placed for so much: Parliament Hill, Byward Market, Dow's Lake, the Nature Museum. The weather and the tulips cooperated. It was great to set out each day after a very good breakfast to walk to...

 Report
Helpful?
Thank Wilfred B
Reviewed 2 days ago NEW

Best location away from crowd. Especially near to Tulip festival attractions. The Continental free breakfast was great and excellent service by the hotel staff. Will be back here next time God willing.

 Report
Helpful?
Thank Sunil S
OttawaDowntownSuites, Front Office Manager at Best Western Plus Ottawa Downtown Suites, responded to this review

Dear Sunil S, Thank you very much for taking the time to share a review on Trip Advisor. We very much appreciate your feedback. We are pleased that you enjoyed your time with us and look forward to seeing you again soon in the future. Regards, Andrew Busing Front Office Manager

Reviewed 2 days ago NEWvia mobile

Thoroughly enjoyed our stay! The service was excellent- no complaints. Great location and walking distance to Museums, Parliament, Dows Lake and many other attractions. Easy access to the highway. Overall, friendly staff, friendly neighbourhood with lots of restaurants along Elgin St. and Bank St. This is your one stop hotel. 😊

 Report
Helpful?
Thank Donna G
OttawaDowntownSuites, Front Office Manager at Best Western Plus Ottawa Downtown Suites, responded to this review

Hello Donna G, Thank you very much for taking the time to share a review on Trip Advisor. We truly appreciate you taking the time to share your feedback. We always like to hear what our guests have to tell us. We are thrilled that you enjoyed your stay with us and that the service was excellent! It sounds like...

Marathon, Canada
Reviewed 3 days ago NEW

We would highly recommend this hotel ! The staff were all courteous, friendly and helpful. Rooms were excellent! Great location, breakfast was excellent. We will definitely go back when we visit Ottawa again !

Review collected in partnership with Best Western
 Report
Helpful?
Thank Della M
OttawaDowntownSuites, Front Office Manager at Best Western Plus Ottawa Downtown Suites, responded to this review

Dear Della M, We always appreciate reading reviews from our guests. Thank you for taking the time to share. We are so happy to hear that your encounters with the staff were courteous and you enjoyed you Suite. We look forward to seeing you again soon. Thank you for staying with us. Regards, Andrew Busing Front Office Manager

Toronto, Canada
Reviewed 3 days ago NEW

lovely, clean hotel in a great location - walking to Parliament hill, Rideau centre, byward market - lots of restaurants nearby. The suites are very clean and have microwaves, small fridges and a kureg machine for coffee. The breakfast choices are ample and refreshed by the hotel staff. The staff are very attentive and give great information about what to...

 Report
Helpful?
Thank Irene H
OttawaDowntownSuites, Front Office Manager at Best Western Plus Ottawa Downtown Suites, responded to this review

Dear Irene H, Thank you very much for taking the time to share a review on Trip Advisor. We truly appreciate your feedback. We're thrilled to hear that you were able to explore the sights of our neighborhood and that you enjoyed your suite. We look forward to seeing you again soon. Regards, Andrew Busing Front Office Manager

Pickering, Canada
Reviewed 4 days ago NEW

We stayed at the Best Western Plus Downtown Ottawa Hotel for two nights in May of 2017. People were friendly and helpful, the room was very clean, the suite layout very roomy and the underground parking a welcome convenience. We will definitely stay there again on our next Ottawa visit.

 Report
Helpful?
1Thank georgehildaw
OttawaDowntownSuites, Front Office Manager at Best Western Plus Ottawa Downtown Suites, responded to this review

Dear georgehildaw, We are so pleased that you enjoyed your stay with us. We appreciate you taking the time to leave a review. It sounds like you were able to take full advantage of your stay and we look forward to seeing you again soon. Regards, Andrew Busing Front Office Manager

Miramichi, Canada
Reviewed 5 days ago NEW

From time we arrived until we left staff was very friendly and helpful. Suite was very clean and well kept. Breakfast was good . Things such as Parliament, Byward market,were within walking distance. Would definitely return.

 Report
Helpful?
Thank djp25
OttawaDowntownSuites, Front Office Manager at Best Western Plus Ottawa Downtown Suites, responded to this review

Dear djp25, Thank you very much for taking the time to share a review on Trip Advisor. We always appreciate hearing from our guests. We are thrilled that you enjoyed your stay and breakfast. We look forward to seeing you again soon. Regards, Andrew Busing Front Office Manager

Reviewed 1 week ago

Very clean, helpful staff, great breakfast! I don't want to keep typing for the sake of length. I loved my stay, very relaxing. Walkable to food, bus stops. Also I had a view of the giant jellyfish monster in the window of the nearby museum!

 Report
Helpful?
Thank Stacey V
OttawaDowntownSuites, Front Office Manager at Best Western Plus Ottawa Downtown Suites, responded to this review

Dear Stacey V, Thank you very much for your great review! We truly appreciate the feedback. We are so pleased that you enjoyed your stay and the unique view! We look forward to welcoming you back for your next visit! Regards, Andrew Busing Front Office Manager

268 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (109)
Viewed
Room/Suite (34)
Viewed
Bathroom (12)
Viewed
View from Room (8)
Viewed
Hotel & Grounds (7)
Viewed
Dining (4)
Viewed
Other (44)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (149)
Viewed
Amenities (25)
Viewed
Deluxe One Bedroom Suite (51)
Viewed
Dining (9)
Viewed
Standard Suite (34)
Viewed
The Hotel (30)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (10)
Viewed
Hotel & Grounds (4)
Viewed
Room/Suite (2)
Viewed
Other (4)
04/06/2017 05/06/2017
Hotels you might also like...
Travellers also viewed these Ottawa hotels
Byward Market Area
Andaz Ottawa Byward Market
Show Prices
Show Prices
Show Prices
Ottawa Marriott Hotel
#12 of 67 in Ottawa
977 reviews
Byward Market Area
The Westin Ottawa
The Westin Ottawa
#6 of 67 in Ottawa
2,038 reviews
Lord Elgin
#5 of 67 in Ottawa
164 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Spa
  • Breakfast included
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Breakfast included
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
When traveling to the capital city, you need to know that the right Ottawa hotel has luxury amenities, top of the line service, and quality to greet you from the moment you arrive. Spend the day exploring Parliament Hill and Elgin Street. Pack the good camera and your walking shoes because there is no shortage of sights to behold. The Rideau Canal and Canadian Museum of Nature are absolute musts. Just be careful because you can easily lose an entire day admiring the city's magnificent architecture and sights. This Ottawa hotel is proud to be the only Best Western in downtown. That means that there's only one place to go where your pocketbook will thank you and you'll be treated like the A-lister you are. Enjoy spacious suites where spreading out is a breeze. We're close to office towers and all government departments, so if you have some business to take care of, everything is only a short walk or drive away. Nowhere else in the city will you find such a great deal, generous breakfast, and quality that sets the standard. Why look any further? Spend the afternoon perusing Winterlude and indulge in the best shopping around. Our friendly, helpful staff is always available to help you create the most memorable vacation of a lifetime. A night painting the town red? Sure thing. The best dining in Ottawa? Right this way. Our Ottawa hotel features the best complimentary breakfast around. Bring your appetite to daily buffets with sizzling hot eggs and waffles, fresh fruits, a variety of cereal and yogurt, juices and Seattle's Best Coffee. Reserve your next stay at Best Western Plus Ottawa Downtown Suites and save some of that rainy day fund for shopping on Elgin Street! ... more   less 

Additional Information about Best Western Plus Ottawa Downtown Suites

Address: 377 O'Connor Street, Ottawa, Ontario K2P 2M2, Canada (Formerly BEST WESTERN PLUS Victoria Park Suites)
Region: Canada > Ontario > Ottawa
Price Range: RM574 - RM1,294 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus Ottawa Downtown Suites 3*
Number of rooms: 123
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Travelocity, Hotwire, Orbitz, Best Western, Priceline, getaroom.com, Cancelon, Evoline ltd, TripOnline SA and HotelQuickly so you can book your Best Western Plus Ottawa Downtown Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Victoria Park Hotel Ottawa
Best Western Ottawa
Ottawa Best Western
Hotel Style:
#3 Romantic Hotel in Ottawa
#3 Family Hotel in Ottawa
#4 Green Hotel in Ottawa
#5 Business Hotel in Ottawa
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus Ottawa Downtown Suites staff and other travellers.
18 questions
Ask a question

See all questions (18)

Questions? Get answers from Best Western Plus Ottawa Downtown Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the 6th floor - it was very quiet, we were not aware of anyone else.”
WilfredB284, 25 May 2017 | Read review
“rooms on floors 2 and up are quieter -”
ireneh553, 24 May 2017 | Read review
“The higher the better wiev”
ejnerts, 17 Apr 2017 | Read review
“Higher floor room and south facing rooms have a good view.”
angelavvvv, 15 Apr 2017 | Read review
“I stayed on the 4th floor and found it to be quiet”
317AlanM, 29 Mar 2017 | Read review
5 of 5
Cancelon
US$128* /night
View Deal
TravelocityUS$155
PricelineUS$155
AMOMAUS$261
View all 13 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates