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Best Western Plus Ottawa City Centre

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1274 Carling Ave, Ottawa, Ontario K1Z 7K8 Canada
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (35)
Room & Suite (45)
Dining (13)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 14/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 14/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#13 of 82 hotels in Ottawa
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Bronze level
Our Ottawa accommodations are comfortable, tastefully-decorated and complete with just the kind of convenient in-room amenities we know our guests deserve. All of our rooms feature pillow top mattresses, free wireless internet and 48 inch flat-panel Smart TVs. Every room is also outfitted with easy to use climate control (heat and air-conditioning) and stocked with a fridge and microwave. In addition, you'll enjoy important, everyday items like an iron and hair dryer, an ergonomic workspace, and domestic comforts like a coffee/tea maker. Choose a room to suit your needs and budget and book with us today!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Business Centre with Internet Access
Conference facilities
Electric vehicle charging station
Parking
Wifi
Pool / beach towels
Restaurant
Breakfast available
Vending machine
Banquet room
Meeting rooms
Photo copier / fax In business centre
Baggage storage
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
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Room features
Blackout curtains
Desk
Housekeeping
Room service
Safe
Coffee / tea maker
Cable / satellite TV
Bath / shower
Seating area
Telephone
Iron
Laptop safe
Wake-up service / alarm clock
Flatscreen TV
On-demand films
Radio
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Green
Languages Spoken
English, French, Spanish, Chinese and 2 more

Location

Full view
52Somewhat walkable
Grade: 52 out of 100
22Restaurantswithin 1 km
0Attractionswithin 1 km
898Reviews12Q+A83Room tips
Traveller rating
  • 368
  • 335
  • 122
  • 45
  • 28
Time of year
Traveller type
Language
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  • English
Popular mentions
Roving634935 wrote a review Nov 2021
1 contribution
Had a great stay with my partner. The front desk staff was friendly and made the check in and check out process easy and smooth. The restaurant is incredible and I 10/10 recommend trying the room service.
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Review collected in partnership with Best Western
Date of stay: October 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
Helpful
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Response from , Owner at Best Western Plus Ottawa City Centre
Responded yesterday
Dear Raving634935, Thank you for taking the time to leave such wonderful feedback about your recent stay with us. I am so happy to learn that the front desk team made the processes smoother and that you enjoyed a delicious meal at our on-site restaurant. I will be sure to share your wonderful comments with our entire team. We look forward to welcoming you back again next time you are visiting Ottawa. Kind Regards, Corrianna R. Front Office Manager
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mrcfl99 wrote a review Aug 2021
colorado62 contributions20 helpful votes
Hotel's Favourite
Looking for accommodation that is away from the craziness of the downtown core, yet close enough that you stay sane? Look no further than Best Western Plus Ottawa City Centre. For our first venture out since COVID shut down the entire country in March 2020, BW was a wise investment of our time and money. True to their word, the staff did everything to ensure our stay was safe and pleasant. We were fortunate that Cafe 1274 was open for indoor dining, so that our fears of crowded places was lessened drastically. The staff was pleasant and easy to talk to. They went out of their way to make sure we were comfortable in all aspects of our stay. And a 5-minute drive to the downtown core added to the value of the experience. We would definitely recommend this property to anyone.
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Review collected in partnership with Best Western
Date of stay: August 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from , Owner at Best Western Plus Ottawa City Centre
Responded 19 Aug 2021
Dear Mrcfl99, We really appreciate you taking the time to leave such wonderful feedback about your recent stay with us. I am happy to hear about all the positive things you experienced while you were here such as the friendly staff, convenient location, and our tasty on-site restaurant. We are honoured to have your recommendation and look forward to welcoming you back again as soon as possible. Kind Regards, Corrianna R. Front Office Manager
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David B wrote a review Nov 2021
1 contribution
They were able to supply an efficiency room, even though the rooms were under renovation. The room I received had fridge, dishwasher, hot plate, microwave, utensils, dish soap. toaster, coffee maker and kettle.
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Date of stay: November 2021
Rooms
Cleanliness
Service
Trip type: Travelled on business
Room Tip: Elevators at each end of the building for convenience
See more room tips
Helpful
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Response from , Owner at Best Western Plus Ottawa City Centre
Responded 2 days ago
Dear DavidbN1584NX, Thank you for taking the time to leave feedback about your recent stay with us. I am happy to hear that you had the opportunity to enjoy our newly upgraded kitchenette suite room! We look forward to welcoming you back again. Kind Regards, Corrianna R. front Office Manager
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Helen D wrote a review Nov 2021
Orangeville, Canada70 contributions11 helpful votes
We stayed here while visiting family in the Ottawa area. The room was super clean, quiet, completely dark at night for sleeping and met all of our needs. The staff at the front desk were friendly and welcoming. Interactions with staff we ran into in the halls were all very friendly. The shower had nice shampoo snd conditioner containers.
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Date of stay: November 2021Trip type: Travelled as a couple
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Response from , Owner at Best Western Plus Ottawa City Centre
Responded 2 weeks ago
Dear 788heland, Thank you for taking the time to post a stellar review! Great to hear about your exceptional stay. From the super clean, quiet room, the amenities in the guestrooms, to the friendly and welcoming Best Western team members , who you met and looked after you during your stay. The best compliment of all is knowing we were your perfect home base. We look forward to your return again soon. Ottawa is a great place to visit in the wintertime. Cheers, Adrienne E
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Paul P wrote a review Nov 2021
2 contributions2 helpful votes
Excellent hotel, if you like to be away from the downtown noise, this is the place. But still close enough to drive to or take a bus. Nice room with a good size TV. Friendly staff at the front desk. Highly recommend!
Read more
Review collected in partnership with Best Western
Date of stay: November 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from , Owner at Best Western Plus Ottawa City Centre
Responded 2 weeks ago
Dear Paul P, Thanks for the outstanding 5 star review of your recent stay! I appreciate all of the fabulous comments, from the friendly front desk team, to the spacious room with large screen tv. I am glad you found the hotel quiet, convenient, with easy access to all areas of the city, and the complimentary parking. I hope you have an opportunity to visit us again this holiday season. We look forward to welcoming you back with open arms. Sincerely, Adrienne E
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PRICE RANGE
US$91 - US$139 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western ottawa, ottawa best western
FORMERLY KNOWN AS
Best Western Plus Macies Hotel
LOCATION
CanadaOntarioOttawa
NUMBER OF ROOMS
121
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Frequently Asked Questions about Best Western Plus Ottawa City Centre
Which popular attractions are close to Best Western Plus Ottawa City Centre?
Nearby attractions include Spy Nation (1.0 km) and Smash Room (1.0 km).
What are some of the property amenities at Best Western Plus Ottawa City Centre?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Best Western Plus Ottawa City Centre?
Top room amenities include a flat screen TV, blackout curtains, and a desk.
What food & drink options are available at Best Western Plus Ottawa City Centre?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Best Western Plus Ottawa City Centre?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Plus Ottawa City Centre?
Conveniently located restaurants include Bowman's Bar & Grill, Cabana Restaurant, and House Of Lasagna.
Are there opportunities to exercise at Best Western Plus Ottawa City Centre?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Best Western Plus Ottawa City Centre?
Yes, dry cleaning and laundry service are offered to guests.
Does Best Western Plus Ottawa City Centre offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Best Western Plus Ottawa City Centre?
The staff speaks multiple languages, including English, Spanish, French, Chinese, Filipino, and Tamil.
Are there any historical sites close to Best Western Plus Ottawa City Centre?
Many travellers enjoy visiting Parliament Hill and Buildings (5.0 km), Rideau Hall (7.2 km), and Laurier House National Historic Site (6.3 km).