We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
See all 68 hotels in Ottawa

Best Western Plus Ottawa City Centre

637 reviews
Save
Traveller (38)
Room & Suite (322)
Dining (58)
Overview
  • Excellent34%
  • Very good42%
  • Average16%
  • Poor5%
  • Terrible3%
Travellers talk about
Free Wifi
Free Parking
Breakfast Available
Pool
Non-Smoking Rooms
Restaurant
Room Service
3.0 Star Hotel
All hotel details
Offers from Best Western Plus Ottawa City Centre
Special Offer: BOOK DIRECT & SAVE
Hotel deals
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 4 partner sites to see rooms from US$92.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Ottawa hotels with availability
{"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "d1928c064b7a44c0aeaa4cb0a9159900", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":182017,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[78325326],"additionalContentIds":[],"pollCount":0,"checkin":{"day":28,"month":1,"year":2018},"checkout":{"day":29,"month":1,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":92,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"d1928c064b7a44c0aeaa4cb0a9159900","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":100,"lowestMetaPrice":92,"additionalPartner":false,"highestMetaPriceDisplay":100,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":100,"lowestMetaPrice":92,"highestMetaPriceDisplay":100,"hotelName":"Best Western Plus Ottawa City Centre","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImQxOTI4YzA2NGI3YTQ0YzBhZWFhNGNiMGE5MTU5OTAwIiwiQUlLIjoiMDFlZDFjNmY2ZTdlNDRmM2EzZmVhOGM3YjM1M2FhYmYifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "28/01/2018", "checkOut": "29/01/2018", "lowestPrice": "US$92", "hasDates": true, "hacComplete": false, "contentIdMappings": {"78325326":"PricelineIB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (637)Write a Review
Filter reviews
593 results
Traveller rating
213
232
94
37
17
Traveller type
Time of year
LanguageEnglish
More languages
213
232
94
37
17
Show reviews that mention
All reviewscarling avenuemall across the streetsmall malloutdoor poolbest westernsshoppers drug martcarleton universitylots of parkingroom was clean and comfortableeasy accessrestaurant downstairsexcellent hotelfront desk stafffitness centergood sizeclose to downtowngreat place to stay
FilterEnglish
Updating list...
1 - 5 of 593 reviews
Reviewed 1 week ago

Love the new exterior changes you have done to the property! Looks great and like the new and quiet Ac/Heating units in the rooms, what a big difference, your rooms looks great! Nice to see continuous efforts are being made to improve the appearance of...More

Thank DRUMMERMATRIX
Response from Niran A, Manager at Best Western Plus Ottawa City CentreResponded 4 days ago

Dear DRUMMERMATRIX, Thank you for taking the time to comment about your recent experience with us. I am glad that you are noticing and appreciating our on-going improvements to the property and the guest rooms. Yes the property is looking great with the new updates...More

Hotel's Favourite
Reviewed 24 July 2017

I wasn't expecting to be greeted by two very enthusiastic people. Stephanie & Marvin have to be one of the nicest and informed greeters I have ever met. They booked us in quickly and was able to give us suggestions on what to see and...More

1  Thank Zinka.ms V
Management response:Responded 25 July 2017

Dear Zinka.ms V, Thank you for taking the time to provide feed back regarding your recent stay with us. We are glad to hear the wonderful comments about our front line staff Marvin and Stefanie and will certainly share your feed back with them. Our...More

Reviewed 1 week ago

Stayed for one night. Room is very clean. Not much around in terms of food. The lounge/bar is poorly staffed and the food isn’t great. Better to order in from outside. . Wake up call didn’t come. Front desk is skeleton staff which means waiting...More

Review collected in partnership with Best Western
Thank stargrit
Response from Niran A, Manager at Best Western Plus Ottawa City CentreResponded 1 week ago

Dear stargrit, Thank you for taking the time to comment about your recent experience with us. We regret that your overall experience was less than satisfactory. I am sorry to hear about your poor experience in our on site restaurant and that the wake up...More

Reviewed 1 week ago

Starting with the check in,it's a positive experience. Beds are a 10+ ,rooms nicely decorated , the lady who made up our room was amazing, she could not do enough for us. We ate in the restaurant, good food ,reasonable, good service.More

Review collected in partnership with Best Western
1  Thank D7249TIkeithf
Response from Niran A, Manager at Best Western Plus Ottawa City CentreResponded 1 week ago

Dear D7249TIkeithf, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us...More

Reviewed 2 weeks ago

We haven't stayed at a Best Western for years, because we were not impressed by the chain. I booked three nights at this one because of its proximity to family in the area. In the end, it was better than I expected. There is construction/renovation...More

Thank Introvertica
Response from BWPOttawaCityCentre, Guest Relations Manager at Best Western Plus Ottawa City CentreResponded 1 week ago

Thank you so much for taking the time to submit your detailed review. We really appreciate your comments and feedback. We are very glad you chose the Best Western Plus Ottawa City Centre for your visit to Ottawa. You mentioned you had not stayed at...More

View more reviews
PreviousNext
123456119
About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Free Parking
Banquet Room
Multilingual Staff
Conference Facilities
Laundry Service
Self-Serve Laundry
Breakfast Available
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Outdoor pool
Pool
Details
Price range
US$105 - US$176 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Green Hotel in Ottawa
#24 Business Hotel in Ottawa
Room types
Non-Smoking Rooms
Details
Price range
US$105 - US$176 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Green Hotel in Ottawa
#24 Business Hotel in Ottawa
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (38)
Room & Suite (322)
Dining (58)
Pool & Beach (4)
Hotel & Grounds (79)
Bathroom (2)
Family and Play Areas (1)
Questions & Answers
Ask a question
occams-razor
2 December 2017|
Answer
Response from Niran A | Property representative |
Sorry we are not within walking distance to any of the attractions mentioned. It is about a 10 minute drive. Thank you
0
Votes
occams-razor
29 November 2017|
AnswerShow all 3 answers
Response from Scott S | Reviewed this property |
Our breakfast was included in the price.
0
Votes
Tracy S
16 February 2017|
Answer
Response from Darren R | Property representative |
Good day Tracy S. The hotel you are looking for is the Best Western Plus Ottawa Kanata. I do not have access to their rates, but you can review their rates directly on TripAdvisor by searching that property. Alternatively... More
0
Votes
Room Tips
"take opposite side of Carlington"
Read review
"Rooms not facing Carling are quieter during the day. Traffic is low on Carling at night."
Read review
"Quieter in the back, I think they call it the Banquet area"
Read review
"I don't think that there's a lot of difference in the rooms to choose from."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing
Map
Satellite