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My brother and his wife and I were all disappointed in this hotel. While we got a satisfactory room with 2 Queens as requested, it was narrow and hard to manoeuver around in. The quality of the hotel certainly surprised us for being rated a...More
Service pour and the restaurant was closed so no dinner or room service
Remote didn't work right on the tv
No hot water
Lighting in the room was dim and the hotel
Was very loud for the two nights that I stayed thereMore
Review collected in partnership with Best Western
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Response from Steven J, General Manager at Best Western Plus Ottawa Kanata Hotel & Conference CentreResponded 4 weeks ago
Thank you for taking the time to share a review on your stay, We are sorry that we did not exceed your expectations. I shall ensure that the issues you raised are dealt with immediately, we do hope you will give us the chance to...More
Super clean and very large rooms.staff is super friendly and helpful. Love this hotel. Across the street from a cool brew pub, and other restaurants.We were really impressed with the room...a nice living room with microwave...then a second room being a large bedrooms with comfy...More
We chose this hotel, as we needed to go to several locations and it was central. The lobby was under renovations, and arriving at midnight, we had to find it in the dark. We had to call the front desk a few times, and no...More
Drove up and there was paper covering lobby windows and a barricade at the door. Walked around and found sign saying temp entrance. Place was being remodeled and not a word on their web site in Trip Advisor nor when made the resv over phone...More
US$112 - US$191 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#24 Romantic Hotel in Ottawa
#27 Business Hotel in Ottawa
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Best Western Plus Barons Hotel And Conference Centre ,