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Fairmont Chateau Laurier

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1 Rideau Street, Ottawa, Ontario K1N 8S7 Canada
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COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Hotel direct offer!Take your time - Save Up to 25%
Fairmont
US$196
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Free cancellation until 29/01/22
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US$196
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Free cancellation until 29/01/22
Trip.com
US$176
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Free cancellation until 30/01/22
Expedia.comUS$196
Hotels.comUS$196
Agoda.comUS$347
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Panoramas (41)
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What is Travellers’ Choice?
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Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 22/09/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Fairmont Chateau Laurier
Updated 22/09/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#34 of 82 hotels in Ottawa
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Silver level
Reflecting the confidence, dignity and style of Ottawa, Fairmont Chateau Laurier stands as a testament to this dynamic, thriving city. Located in the heart of Canada's capital next door to the Parliament Buildings, the landmark Fairmont Chateau Laurier hotel in Ottawa is a magnificent limestone edifice with turrets and masonry reminiscent of a French chateau.
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Property amenities
Valet parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Centre with Internet Access
Paid private parking on-site
Wifi
Paid wifi
Pool / beach towels
Indoor pool
Heated pool
Fitness / spa changing rooms
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Special diet menus
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Shops
ATM on site
Butler service
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
Safe
VIP room facilities
Iron
Minibar
Flatscreen TV
On-demand films
Laptop safe
Wake-up service / alarm clock
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Historic Hotel
Great View
Languages Spoken
English, French
Hotel links
Special Rate:Take your time - Save Up to 25%
4199Reviews32Q+A100Room tips
Traveller rating
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Popular mentions
BabiChatterjee wrote a review 4 Dec
Toronto, Canada18 contributions1 helpful vote
+1
My family from California came to visit after 2 years, and we chose the Chateau Laurier for our granddaughter’s special 13th birthday. She had the best time, and took in a lot of the history that makes Ottawa a national treasure. We were given a tour of the historic hotel, and every detail made it that much more of a delight to celebrate here. The icing on the cake in more ways than one, was the Christmas tree decoration, with the Chateau motif on it, as a complimentary gift. My sincere appreciation for the time and interest the staff took, to make this such a memorable day for the whole family. We truly deserved the pampering after 2 years of being apart. My best wishes to Claude Briand and Greg Voge without whose help, I could not have pulled off such a milestone celebration. Babi Chatterjee 1480 Riverside Drive Ottawa
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Date of stay: November 2021
Rooms
Cleanliness
Service
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Response from Patrick Vincelette, Other at Fairmont Chateau Laurier
Responded yesterday
Dear Babi, We are so pleased that your stay was a memorable one. We hope to welcome you again one day soon. Sincerely, Patrick Vincelette Director of Rooms
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Wesnile wrote a review Feb 2020
New York135 contributions81 helpful votes
Hotel's Favourite
Just got back from a long weekend at the Fairmont. The hotel is absolutely beautiful! The architecture is amazing, lobby, rooms, and all public spaces are incredible. Very Old World charm but completely renovated. Stayed in a Gold level room which gave us access to breakfast every morning in the Gold Lounge as well as Happy Hour and desserts nightly. Well worth the extra price. The room was very large, comfortable and updated with everything you'd need. The staff at the Gold level were all amazing and could not have been more helpful, polite and friendly. As we were in town to skate the Rideau Canal the concierge at the Gold Level hooked us up with a company that delivered our ice skates directly to the hotel in 15 minutes. And we were able to keep them for the day for less than a 2hr rental in other places. I highly recommend the Fairmont and also the upgrade to the Gold Level.
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Date of stay: February 2020
Location
Cleanliness
Service
Room Tip: Upgrade to Gold Level
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2 Helpful votes
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Response from ChateauLaurier, Manager at Fairmont Chateau Laurier
Responded 6 Feb 2020
Our mission is to turn moments into memories and it is always so good to hear when we have been successful. We agree our team on the Gold floor is amazing! Rest assured that we will share your compliments with them and we know they will be delighted that you took the time to recognize their service. We hope to welcome you again one day soon. Sincerely, Marion te Winkel Director of Operations
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WorldTraveler wrote a review 4 Dec
1 contribution
Chain to door ripped out of wood door frame Food left in fridge from who knows how long ago. Stank up the room when I found it. Concierge was kind enough to ask me “what do you want me to do about it “ ?? Wouldn’t the service be “let me correct that immediately” Asked why I was complaining about the door chain - “ was it impeding the door from being closed?” Told him I did not want to be thought to have done the damage Room tired Paint peeling Stained tub Nothing endearing in the room and love having to park two blocks away as no parking at hotel Not coming back. Will give Westin a try
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Date of stay: December 2021Trip type: Travelled with family
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Response from Patrick Vincelette, Other at Fairmont Chateau Laurier
Responded yesterday
We sincerely regret the disappointing experience during your stay with us. Our mission is to turn moments into memories and we regret that we failed to do so during your recent visit. We hope you give us another chance, by returning one day. We are confident that you will not be disappointed. Sincerely, Patrick Vincelette Director of Rooms
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The Motelorcycl... A wrote a review 2 Dec
1 contribution
The romance of the castle is lost when things are missing or simply not working. The junior suite is spacious and beautifully furnished. Even with COVID protocols and guest items removed (guest directory, pens) this room was a disappointment that I struggled to hide from my bride. For example, there were no bathrobes in the suite - longing over breakfast in you room becomes less pleasant when you must get dressed. There is no mini-bar service. It was explained to me this was COVID protocol - but that doesn’t hold. I expect it is more a cost saving measure because if it was a COVID protocol then you wouldn’t have had an in room Nespresso maker with pods, creamers and sugar. Which brings me to the Nespresso maker that unfortunately did not work (I do know how to operate one). Combined with one of the lights not working and a message light in the phone they wouldn’t extinguish (with no messages by the way) was truly aggravating. Finally and because of COVID protocol there was no room service directory. As I had purchased the bed and breakfast i wasn’t sure what menu offerings there were. I simply ordered bacon and eggs (with coffee). I found out at checkout that a room service directory was to have been sent through at check in. Overall somewhat disappointe
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Date of stay: December 2021Trip type: Travelled as a couple
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Response from Patrick Vincelette, Other at Fairmont Chateau Laurier
Responded 4 days ago
Our mission is to turn moments into memories and we regret that we failed to do so during your recent visit. We hope you give us another chance, by returning one day. We are confident that you will not be disappointed. Sincerely, Patrick Vincelette Director of Rooms
Read more
Q9031MVlorim wrote a review 2 Dec
Ottawa, Canada11 contributions1 helpful vote
From the moment we checked in - it was perfect. We arrived to a beautiful suite with a view of the market. Very appreciated and unexpected but clearly the staff whom worked with me to help plan my husbands retirement getaway left no detail unaccounted. We arrived at Zoë's for 6pm greeted by a great Host who went again above and beyond to ensure he gave us a great window table. Tracey was our server and everyone of her recommendations were fabulous. Her personality and service added to a great evening. To the Bartender at Zoe's on Sept 27th - thank you for unbelievable cocktails, to the Chef - every tapas was perfection!!! My husband loved every second!!!! The Next morning we enjoyed again a great table in Wilfred's and a beautiful breakfast, again the service - "nothing short of spectacular". When a man works all his life to provide for his family, obtain all his professional goals and leaves a legacy for those who follow in his position, selecting the Chateau to honor and celebrate all he has accomplished for 43+ years was indeed the right choice. Thank you to each and every one of you for making this beyond memorable for him. He truly did love his Chateau retirement celebration!!! That is not an easy feat nor an easy man to leave an impression, but each and everyone did...This highlighted for us as a family that great milestones, and key celebrations deserve nothing short of a stay at the Chateau and all the great amenities you offer, Again our sincerest Thank you! and Happy Holidays Everyone. The Seale/McGuire Family
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Date of stay: November 2021
Value
Location
Service
Room Tip: Junior Suites are very spacious; the King Suite would never disappoint
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Response from Patrick Vincelette, Other at Fairmont Chateau Laurier
Responded 4 days ago
We are delighted that your retirement celebration in Ottawa's 'castle' was a memorable one! We look forward to welcoming the Seale/McGuire Family back one day soon. Sincerely, Patrick Vincelette Director of Rooms
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PRICE RANGE
US$190 - US$395 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
fairmont chateau laurier hotel ottawa, fairmont hotel ottawa, fairmont hotel chateau laurier, fairmont ottawa, ottawa fairmont
LOCATION
CanadaOntarioOttawa
NUMBER OF ROOMS
429
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Frequently Asked Questions about Fairmont Chateau Laurier
Which popular attractions are close to Fairmont Chateau Laurier?
Nearby attractions include Jigsaw Escape Rooms (0.4 km), Escape Manor Byward Market (0.3 km), and Rideau Canal National Historic Site (0.07 km).
What are some of the property amenities at Fairmont Chateau Laurier?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Fairmont Chateau Laurier?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Fairmont Chateau Laurier?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Fairmont Chateau Laurier?
Yes, paid private parking on-site, paid private parking nearby, and valet parking are available to guests.
What are some restaurants close to Fairmont Chateau Laurier?
Conveniently located restaurants include La Bottega Nicastro, BeaverTails, and The Brig Pub.
Are there opportunities to exercise at Fairmont Chateau Laurier?
Yes, guests have access to an indoor pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Is Fairmont Chateau Laurier located near the city centre?
Yes, it is 0.3 km away from the centre of Ottawa.
Are any cleaning services offered at Fairmont Chateau Laurier?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Fairmont Chateau Laurier?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Fairmont Chateau Laurier offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.