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Fairmont Chateau Laurier

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Traveller (1272)
Room & Suite (733)
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Overview
  • Excellent52%
  • Very good28%
  • Average12%
  • Poor5%
  • Terrible3%
Travellers talk about
“gold floor”(133 reviews)
“zoe's lounge”(66 reviews)
“president's club”(30 reviews)
AMENITIES
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Additional information
Offers from Fairmont Chateau Laurier
Special Offer: Stay Longer & Save
Offers from Fairmont Chateau Laurier
Special Offer: Stay Longer & Save
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Rooms
2 Jul3 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,365)
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Traveller rating
1,497
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1,497
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107
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All reviewsgold floorzoe's loungepresident's clubbyward marketrideau canalbeautiful hotelclassic hotelparliament hilldeluxe roomottawa riverwar memorialan upgradevalet parkingnational galleryvisiting ottawalaurierconcierge
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11 - 15 of 2,965 reviews
A TripAdvisor Member
1
Reviewed 1 week ago

We thoroughly enjoyed our stay at the Chateau Laurier - from the time of our arrival to departure, all our needs were met with the utmost courtesy and professionalism. We were greeted by the Management Staff and were made to feel very unique and expected....More

Review collected in partnership with fairmont.com
Thank A TripAdvisor Member
Response from ChateauLaurier, General Manager at Fairmont Chateau LaurierResponded 5 days ago

Our mission is to turn moments into memories and it is always nice to hear when we have been successful. We look forward to welcoming you back in the not-too distant future. Sincerely, Claude J. Sauvé General Manager

Reviewed 1 week ago

Room, service, staff and amenities all superior. Gold floor well worth the slightly extra cost for the value received. Hotel located in the historic part of Ottawa easing access to all sites and venues.

Thank emrosenberg
Response from ChateauLaurier, General Manager at Fairmont Chateau LaurierResponded 5 days ago

Thank you for taking the time to share your compliments with us. We agree that a stay on our Gold Floor is an experience not to be missed. We look forward to your next visit. Sincerely, Claude J. Sauvé General Manager

Reviewed 1 week ago

I was attending a conference in Ottawa. I stayed at the gold floor at the Chateau. Amazing service! Very attentive. Smooth check in and check out. I forgot a few items at home and the staff were able to find them for me without trouble...More

Thank puddiedad
Response from ChateauLaurier, General Manager at Fairmont Chateau LaurierResponded 1 week ago

A stay on our Gold floor is an experience not to be missed. We look forward to seeing you again soon. Sincerely, Claude J. Sauvé General Manager

Reviewed 1 week ago

Ambiance and service were wonderful. Unfortunately the tea sandwiches and desserts were not. Although some 'sandwiches' were presented on a cracker, they were not crispy. Our tea reservation was for 4:15, and the food tasted like it had been made well in advance and had...More

Thank Jamie604
Response from ChateauLaurier, General Manager at Fairmont Chateau LaurierResponded 1 week ago

Dear Jamie, While I am delighted that you enjoyed the ambiance and service during Afternoon Tea, I am distressed that the sandwiches and desserts did not meet your expectations. Rest assured this is not our usual standard and I will be reviewing your comments with...More

Reviewed 1 week ago via mobile

It has been pleasant stay for the family. Most of the staff were well trained and demonstrated the spirit of hospitality and right smile. Location of the hotel can't be better. We were further upgraded to a bigger room having the view of parliament after...More

Thank Xiafei C
Response from ChateauLaurier, General Manager at Fairmont Chateau LaurierResponded 1 week ago

We are delighted that you and your family enjoyed your stay with us. We look forward to welcoming you back one day soon. Sincerely, Claude J. Sauvé General Manager

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Pool
Free Internet
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Heated pool
Indoor pool
Details
Price range
US$202 - US$417 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Green Hotel in Ottawa
#5 Luxury Hotel in Ottawa
#5 Romantic Hotel in Ottawa
#11 Family Hotel in Ottawa
#12 Business Hotel in Ottawa
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$202 - US$417 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Green Hotel in Ottawa
#5 Luxury Hotel in Ottawa
#5 Romantic Hotel in Ottawa
#11 Family Hotel in Ottawa
#12 Business Hotel in Ottawa
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (1272)
Room & Suite (733)
Dining (116)
Pool & Beach (38)
Amenities (32)
Business Centre & Event Rooms (10)
Family and Play Areas (1)
Questions & Answers
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Edua M
11 February 2018|
Answer
Response from 4CRM | Reviewed this property |
Sorry Edua but I’ve been ill and have not felt much like doing anything on the net or the World Wide Web What do you mean when you ask me “where is your draft review?
0
Votes
Joe r
27 January 2018|
Answer
Response from ottawa198 | Reviewed this property |
I am only familiar with their two restaurants. Phone or email them for the specifics.
0
Votes
Room Tips
"Our room was on the 6th floor, thus above city noise though we looked out on the canal"
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"rooms facing the Parliament Buildings have great views"
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"Gold floor facing the river and canal"
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"Gold rooms on 4th floor have an extra level of service and are worth the added cost"
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