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Fairmont Chateau Laurier

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Traveller (1248)
Room & Suite (722)
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Overview
  • Excellent52%
  • Very good28%
  • Average12%
  • Poor5%
  • Terrible3%
Travellers talk about
“gold floor”(133 reviews)
“zoe's lounge”(66 reviews)
“president's club”(30 reviews)
AMENITIES
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from Fairmont Chateau Laurier
Special Offer: Stay Longer & Save
Offers from Fairmont Chateau Laurier
Special Offer: Stay Longer & Save
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Reviews (3,323)
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1,473
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106
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All reviewsgold floorzoe's loungepresident's clubbyward marketrideau canalbeautiful hotelclassic hotelparliament hilldeluxe roomottawa riverwar memorialan upgradenational galleryvalet parkingvisiting ottawalaurierconcierge
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591 - 595 of 2,928 reviews
Reviewed 15 March 2017

I had a really nice experience at the Fairmount Château Laurier with my kids, I wasn't really sure about my choice as Fairmount hotels always sound like professional environment to me but because I knew that this weekend was going to be extra cold, I've...More

Thank Deedeedabee
Response from ChateauLaurier, General Manager at Fairmont Chateau LaurierResponded 17 March 2017

Our mission is to turn moments into memories and it is always nice to hear when we have been successful. We do have a Quiet Enjoyment policy in place and we regret that your rest and relaxation was temporarily disrupted due to guests occupying a...More

Reviewed 14 March 2017

I wouldn't stay here again. The hotel itself is absolutely stunning and in the perfect location, but the negatives of the place clearly outweigh these positives. Let me start off by saying that I was lucky enough to get a friends and family discount through...More

2  Thank melissaheaslip
Response from ChateauLaurier, General Manager at Fairmont Chateau LaurierResponded 17 March 2017

Our mission is to turn moments into memories and I regret that we failed to do so on this occasion. We do value your feedback and you can rest assured that we take your comments to heart. Thank you for taking the time to share...More

Reviewed 14 March 2017

Great location. Rooms were fine. We had a room with 2 beds that my husband and I shared with our kids. Short walk to the canal for skating. Also short walk to the mall with many dining options. We drove to the main Winterlude activities...More

Thank BermudaTraveler1
Response from ChateauLaurier, General Manager at Fairmont Chateau LaurierResponded 17 March 2017

We are indeed fortunate to have the premier location in the heart of our Nation’s Capital. We hope to see you again one day soon! Sincerely, Claude J. Sauvé General Manager

Reviewed 14 March 2017 via mobile

We stayed Sunday March 12 until the 13th. The Good: the front desk people are friendly and professional. The hotel itself is gorgeous. If you are looking for location, it's beside the parliament building and one block away from the Byward Market. Byward market is...More

2  Thank Dan G
Response from ChateauLaurier, Manager at Fairmont Chateau LaurierResponded 15 March 2017

Dear Dan, Our mission is to turn moments into memories and I regret that we failed to do so on this occasion. Your experience is certainly not typical of the high level of service we strive to provide tour guests each and every day. We...More

Reviewed 14 March 2017 via mobile

Old world charm in the heart of Ottawa. There is charm in every corner and a staff that know the city and always happy to help. Clean well appointed guest rooms with all the modern ammenities. We will definitely be back!

Thank RichL06
Response from ChateauLaurier, Manager at Fairmont Chateau LaurierResponded 15 March 2017

We are delighted that your stay in Ottawa’s Castle was a memorable one and we look forward to welcoming you back one day soon! Sincerely, Shawn St-Pierre Director of Operations

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Pool
Free Internet
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Heated pool
Indoor pool
Details
Price range
US$202 - US$507 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Green Hotel in Ottawa
#5 Luxury Hotel in Ottawa
#5 Romantic Hotel in Ottawa
#11 Family Hotel in Ottawa
#12 Business Hotel in Ottawa
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$202 - US$507 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Green Hotel in Ottawa
#5 Luxury Hotel in Ottawa
#5 Romantic Hotel in Ottawa
#11 Family Hotel in Ottawa
#12 Business Hotel in Ottawa
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (1248)
Room & Suite (722)
Dining (116)
Pool & Beach (38)
Amenities (32)
Business Centre & Event Rooms (9)
Family and Play Areas (1)
Questions & Answers
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Edua M
11 February 2018|
Answer
Response from 4CRM | Reviewed this property |
Sorry Edua but I’ve been ill and have not felt much like doing anything on the net or the World Wide Web What do you mean when you ask me “where is your draft review?
0
Votes
Joe r
27 January 2018|
Answer
Response from ottawa198 | Reviewed this property |
I am only familiar with their two restaurants. Phone or email them for the specifics.
0
Votes
Room Tips
"Gold rooms excellent"
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"Join the Fairmont Presidents club, the benefits are worth the small cost"
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"Take the $20 upgrade to have the bigger room with two bathrooms and a Parliament view."
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"Best at higher level."
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