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Fairmont Chateau Laurier

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#17 of 67 Hotels in Ottawa
Certificate of Excellence
GreenLeadersSilver level
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Fairmont Chateau Laurier
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2,651 Reviews from our TripAdvisor Community

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There are newer reviews for Fairmont Chateau Laurier
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Showing 2,358: English reviews
Bristol, United Kingdom
Reviewed 2 November 2015

I stayed here for two nights on a business trip and was impressed. The decor in grand and imposing - the lobby is well worth sitting in just to take it all in. The room was spotless, spacious and confortable. The staff were friendly, helpful and recommended some good bars and restaurants nearby - it's in a very central location....

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2Thank Eddy2Names
ChateauLaurier, General Manager at Fairmont Chateau Laurier, responded to this review

We are delighted that your stay in Ottawa’s Castle was a memorable one. We hope to see you again one day soon! Sincerely, Claude J. Sauvé General Manager

Syracuse, New York
Reviewed 2 November 2015

The staff is well trained and outstanding. We checked-in online ( a very efficient option) and our keys and paperwork were waiting for us upon arrival. Cara at reception was welcoming, knowledgeable and professional. We opted for a deluxe king room and it was well worth the slight additional charge. It was beautifully appointed, immaculately clean and the views of...

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Thank ASRaph
ChateauLaurier, General Manager at Fairmont Chateau Laurier, responded to this review

Our mission is to turn moments into memories and it is always nice to hear when we have been successful. We are delighted that you will be returning for the Winterlude Festivities! Sincerely, Claude J. Sauvé General Manager

Toronto, Canada
Reviewed 2 November 2015

We stayed for one night and the room was lovely. Staff was helpful and efficient and accommodating. We had a room with two double beds. The room was large and clean and decorated very nicely. The beds were fantastic - such comfortable mattresses! Room service came right on time with our morning breakfast and the food was lovely. Overall a...

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Thank Marion d
ChateauLaurier, General Manager at Fairmont Chateau Laurier, responded to this review

Dear Marion, We are delighted that your stay in Ottawa’s Castle was a memorable one. We look forward to welcoming you back soon! Sincerely, Claude J. Sauvé General Manager

Calgary, Canada
Reviewed 2 November 2015

A one night stay in Ottawa - we ended up with a Deluxe room (thank you Chateau Laurier). We loved the huge room with what must have been a 12ft ceiling height! We used the pool but found it had no hot tub component, so our swim was short. The pool area is a grand old classic - worth a...

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Thank BenLar137
ChateauLaurier, General Manager at Fairmont Chateau Laurier, responded to this review

Thank you for taking the time to share your feedback with us. We agree that we have the best colleagues in the business! We hope to welcome you back soon! Sincerely, Claude J. Sauvé General Manager

Reviewed 1 November 2015

Gorgeous hotel in a fantastic location. Easy access to Parliament Hill and the Byward Market. Lovely bars and restaurants located within the hotel. The fitness club was also very good, with a lovely Art Deco pool.

Review collected in partnership with Fairmont Hotels & Resorts
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Thank Craig S
ChateauLaurier, General Manager at Fairmont Chateau Laurier, responded to this review

Dear Craig, We are so fortunate to have the premier location in the heart of the City! Thank you for sharing your thoughts with others on Trip Advisor. Sincerely, Claude J. Sauvé General Manager

Winnipeg, Manitoba
Reviewed 31 October 2015

The hotel is very conveniently located next to the Canadian Parliament and other government buildings. Rooms on the west side of the building offer an excellent view. It is also only a few blocks away from the Farmers Market with it's shops and Restaurants. The hotel itself is old and some of the rooms show signs of aging, but still...

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Thank 1traveler67
ChateauLaurier, General Manager at Fairmont Chateau Laurier, responded to this review

You may be pleased to learn that we are currently undergoing a complete renovation of our guestrooms and suites. We do hope you return one day as we are confident you will be impressed with the improvements. Sincerely, Claude J. Sauvé General Manager

Sydney
Reviewed 31 October 2015

The hotel was a delight. We had a magnificently furnished large room that had a fantastic view of the beautiful gardens and Art Gallery of this lovely city. The Hotel is centrally located to a large number of major attractions in Ottawa. The service of the staff was excellent and all were very helpful. Certainly stay again

Review collected in partnership with Fairmont Hotels & Resorts
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Thank stephenhK207TI
ChateauLaurier, General Manager at Fairmont Chateau Laurier, responded to this review

We are indeed fortunate to have the premier location in the heart of our Nation’s Capital. Thank you for sharing your thoughts with others on Trip Advisor. Sincerely, Claude J. Sauvé General Manager

Dundas, ON Canada
Reviewed 28 October 2015

This classy hotel met all our expectations. So different from contemporary. You feel transported in time. Check in was friendly and efficient, our room spacious, looking out on the war memorial. The location is great, walking distant to the Parliament Building and the pedestrian zone, restaurants and market. Close to the fantastic Museums. We dined at the restaurant and also...

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Thank ChristaS
ChateauLaurier, General Manager at Fairmont Chateau Laurier, responded to this review

Dear Christa, We are delighted that your stay in Ottawa’s Castle was a memorable one. We look forward to seeing you again soon! Sincerely, Claude J. Sauvé General Manager

Beamsville
Reviewed 27 October 2015

This historic hotel is a must stay while in Ottawa, the charming decor with all it's antiques is a tour in itself. Centrally located it is within walking distance of almost everything worth checking out in Ottawa.

Review collected in partnership with Fairmont Hotels & Resorts
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Thank Randy N
ChateauLaurier, General Manager at Fairmont Chateau Laurier, responded to this review

Dear Randy, We are proud of our rich Canadian heritage and history. We look forward to welcoming you back one say in the not-too-distant future! Sincerely, Claude J. Sauvé General Manager

Wassenaar, The Netherlands
Reviewed 27 October 2015

The best hotel to stay in Ottawa from a location point of view. It is also an historical place and has got a wonderful architecture outside and inside. However the structure suffers from age. In my room the bath tub showed signs of rust and during the night the heating system was very noisy. Wireless is free but with poor...

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Helpful?
Thank Giuliano G
ChateauLaurier, General Manager at Fairmont Chateau Laurier, responded to this review

You may be pleased to know we are currently undergoing a complete renovation of our guestrooms and suites. We look forward to welcoming you back one day soon! Sincerely, Claude J. Sauvé General Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Zoe's Lounge
Zoe's Lounge
Cuisines: Canadian, Contemporary
La Terrasse
La Terrasse
Cuisines: International
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Reflecting the confidence, dignity and style of Ottawa, Fairmont Chateau Laurier stands as a testament to this dynamic, thriving city. Located in the heart of Canada's capital next door to the Parliament Buildings, the landmark Fairmont Chateau Laurier hotel in Ottawa is a magnificent limestone edifice with turrets and masonry reminiscent of a French chateau. ... more   less 

Additional Information about Fairmont Chateau Laurier

Address: 1 Rideau Street, Ottawa, Ontario K1N 8S7, Canada
Region: Canada > Ontario > Ottawa
Price Range: RM682 - RM1,749 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Fairmont Chateau Laurier 4*
Number of rooms: 429
Reservation Options:
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Also Known As:
Fairmont Chateau Laurier Hotel Ottawa
Fairmont Hotel Ottawa
Fairmont Hotel Chateau Laurier
Fairmont Ottawa
Ottawa Fairmont
Hotel Style:
#5 Luxury Hotel in Ottawa
#5 Romantic Hotel in Ottawa
#5 Green Hotel in Ottawa
#12 Family Hotel in Ottawa
#12 Business Hotel in Ottawa
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Questions & Answers

Here's what travellers have asked, with answers from Fairmont Chateau Laurier staff and other travellers.
13 questions
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Questions? Get answers from Fairmont Chateau Laurier staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't bother paying for deluxe room, not worth it.”
 of 5 bubbles laughingwoman6, 24 Mar 2017 | Read review
“Stay elsewhere”
 of 5 bubbles melissaheaslip, 14 Mar 2017 | Read review
“Op for the Gold Floor, the extensive inclusions are well worth the upgrade!”
 of 5 bubbles katherineb733, 12 Mar 2017 | Read review
“Our room was newly renovated. Don't know if they all are.”
  • We didn't ask for a room with a view, but I think this was very pretty.
  • See how pretty the marble is? Not that it's a make-or-break thing.
  • The bathroom was exceptional. The marble is so pretty!
  • One of the beds
  • Our room, taken from the entrance.
 of 5 bubbles beefair2014, 6 Mar 2017 | Read review
“Be sure to look for special deals. It is often possible to find good packages that bring the room rates down.”
 of 5 bubbles LWS_Canada, 4 Mar 2017 | Read review
5 of 5