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Fairmont Chateau Laurier

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Traveller (1272)
Room & Suite (733)
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Overview
  • Excellent52%
  • Very good28%
  • Average12%
  • Poor5%
  • Terrible3%
Travellers talk about
“gold floor”(133 reviews)
“zoe's lounge”(66 reviews)
“president's club”(30 reviews)
AMENITIES
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from Fairmont Chateau Laurier
Special Offer: Stay Longer & Save
Offers from Fairmont Chateau Laurier
Special Offer: Stay Longer & Save
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Reviews (3,364)
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2,964 results
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1,496
817
363
181
107
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All reviewsgold floorzoe's loungepresident's clubbyward marketrideau canalbeautiful hotelclassic hotelparliament hilldeluxe roomottawa riverwar memorialan upgradevalet parkingnational galleryvisiting ottawalaurierconcierge
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661 - 665 of 2,964 reviews
Reviewed 2 February 2017 via mobile

The Chateau Laurier is a nice hotel close to the Rideau Canal and views on the Ottawa River. I enjoyed the swimming pool with salt water, this is a large swimming pool and it is well maintained. The breakfast at the Wilfrid was great with...More

Thank Lujzaqc
Response from ChateauLaurier, Manager at Fairmont Chateau LaurierResponded 2 February 2017

As a heritage building, we have various room sizes and configurations available to suit your preference. We do regret your disappointment with the temperature of the room. You may be pleased to know that we are currently undergoing a complete renovation of our guestrooms and...More

Reviewed 1 February 2017 via mobile

While it seems like Hotels are getting pricier in many popular places for us domestic tourists as the Canadian dollar stays well below parity and foreign tourists flock to Canada, it came as a delightful surprise to receive an unexpected upgrade to a deluxe, renovated...More

Thank Kim F
Response from ChateauLaurier, Manager at Fairmont Chateau LaurierResponded 2 February 2017

Dear Kim, Our mission is to turn moments into memories and it is always nice to hear when we have been successful. We look forward to seeing you again soon! Sincerely, Shawn St-Pierre Director of Operations

Reviewed 30 January 2017

This was an amazing anniversary present from our two kids. The staff were lovely and very attentive. Little touches like a platter of specialty cakes and chocolates with an inscription in chocolate wishing us a Happy Anniversary - and a card from the hotel manager,...More

Thank sdudley649
Response from ChateauLaurier, Manager at Fairmont Chateau LaurierResponded 31 January 2017

We are honoured that you chose to celebrate your special anniversary with us. We hope to welcome you back soon! Sincerely, Shawn St-Pierre Director of Operations

Reviewed 29 January 2017

We stayed two nights at this hotel last week, and it was a very pleasant experience. We had a lovely corner room which was very spacious and nicely appointed. As expected, all the basics were in place: the rooms were clean, quiet, and comfortable. Breakfast...More

Thank Jmike715
Response from ChateauLaurier, Manager at Fairmont Chateau LaurierResponded 31 January 2017

We are delighted that your visit was a memorable one and look forward to seeing you again soon. Sincerely, Shawn St-Pierre Director of Operations

Reviewed 28 January 2017 via mobile

Stayed here many times. It is the best hotel in Ottawa and walking distance from restaurants and attractions. The hotel is beautiful, rooms are spacious and well appointed. Note: There is no decent meal room-service past 11pm. Only snacks like chips or other packaged items....More

Thank Ayesha K
Response from ChateauLaurier, Manager at Fairmont Chateau LaurierResponded 31 January 2017

Dear Ayesha, We regret your disappointment with our In Room Dining options past 11 pm. In addition to pre-packaged items, we also offer salads, seafood chowder, shrimp cocktail, and a turkey club wrap. We do hope you return one day soon. Sincerely, Shawn St-Pierre Director...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Pool
Free Internet
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Heated pool
Indoor pool
Details
Price range
US$202 - US$419 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Ottawa
#5 Luxury Hotel in Ottawa
#5 Green Hotel in Ottawa
#11 Family Hotel in Ottawa
#12 Business Hotel in Ottawa
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$202 - US$419 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Ottawa
#5 Luxury Hotel in Ottawa
#5 Green Hotel in Ottawa
#11 Family Hotel in Ottawa
#12 Business Hotel in Ottawa
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (1272)
Room & Suite (733)
Dining (116)
Pool & Beach (38)
Amenities (32)
Business Centre & Event Rooms (10)
Family and Play Areas (1)
Questions & Answers
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Edua M
11 February 2018|
Answer
Response from 4CRM | Reviewed this property |
Sorry Edua but I’ve been ill and have not felt much like doing anything on the net or the World Wide Web What do you mean when you ask me “where is your draft review?
0
Votes
Joe r
27 January 2018|
Answer
Response from ottawa198 | Reviewed this property |
I am only familiar with their two restaurants. Phone or email them for the specifics.
0
Votes
Room Tips
"Our room was on the 6th floor, thus above city noise though we looked out on the canal"
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"rooms facing the Parliament Buildings have great views"
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"Gold floor facing the river and canal"
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"Gold rooms on 4th floor have an extra level of service and are worth the added cost"
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