We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Holiday Inn Ottawa East

Show Prices
#34 of 67 Hotels in Ottawa
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Holiday Inn Ottawa East
Holiday Inn Ottawa East
Panoramas (56)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"]},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

133 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 129: English reviews
Start your review of Holiday Inn Ottawa East
 Click to rate
Dallas, Texas
Reviewed 6 days ago NEW

The hotel was your basic holiday inn hotel. Clean and updated, it is located somewhat outside of downtown Ottawa, but was around 5-10 minutes away via highway. There was lots of parking, but a lot of it was full. My only complaint was that the sheets were a bit rough, and not as soft as I would have liked. Overall...

 Report
Helpful?
Thank Kion B
Jean Pierre B, Manager at Holiday Inn Ottawa East, responded to this review

Thank you for your review. I'll certainly bring your comments to our Housekeeping Manager's attention, but am pleased to know that you enjoyed your overall stay with us! Amy

Reviewed 6 days ago NEWvia mobile

We stayed here while visiting for the weekend. The front desk staff member was genuinely friendly. Our room was clean and nicely updated (I particularly liked the mini-Keurig and K-cups. A nice touch!) We didn't use the pool area, but it looked nice and clean. No hot tub though. There's a Lonestar conveniently located next door - we didn't go...

 Report
Helpful?
Thank Erin V
Jean Pierre B, Manager at Holiday Inn Ottawa East, responded to this review

Thank you for your review! I'm very pleased to hear that our staff were able to make your stay memorable! We hope to see you again! Amy

Reviewed 1 week ago NEWvia mobile

I stayed at the hotel for almost a month. I was visiting a very sick friend. The staff was awesome. They were very friendly and supportive during a very challenging time for me. Colleen, one of the waitresses in the restaurant, was a godsend. Her support was amazing. The room was very nice and the food was delicious. They had...

 Report
Helpful?
Thank Janice R
Jean Pierre B, Manager at Holiday Inn Ottawa East, responded to this review

Thank you very much for your review! I'm happy to hear that we were able to comfort you during such a trying time. I'll be sure to pass your comments along to the staff! Amy

Toronto, Canada
Reviewed 1 week ago

Stayed there about a month ago. The night staff were very nice, and very helpful. The night manager, although young, was very mature for his age, and a delight to deal with. His staff and security the 2 nights we stayed were kind, thoughtful, and pleasant to deal with and to have a nice chat with; when they weren't busy...

 Report
Helpful?
Thank mack6174
Jean Pierre B, Manager at Holiday Inn Ottawa East, responded to this review

Thank you for your kind review! We're very happy to hear that you had a pleasant experience with our staff, particularly the night manager! I'll be sure to pass along your review to him! Amy

Reviewed 1 week ago

This hotel has a convenient location and many amenities but it's the staff that really set it apart. It's a home-away-from-home for business and vacation stays in our nation's capital. The rooms are well designed, and the ptac units (wall heating and cooling) are quieter than most.

 Report
Helpful?
Thank Glen M
Jean Pierre B, Manager at Holiday Inn Ottawa East, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Amy Mantha

Mississauga, Canada
Reviewed 2 weeks ago

Windows do not open and our room were exceedingly hot. Apparently the thermostat is just for show. The hotel's solution was to turn off the heating system but that only brought it down to about 78. Very uncomfortable sleep.

 Report
Helpful?
Thank nataliacanada
Jean Pierre B, Manager at Holiday Inn Ottawa East, responded to this review

Thank you for your review. I'm very sorry to hear that your sleep was uncomfortable and your stay was not up to your standards. We will certainly bring this to the attention of our Maintenance department for review. We would appreciate the opportunity to make things right. At your convenience, please feel free to get in touch with our Front...

Reviewed 3 weeks ago

Recently renovated so the hotel had a modern feel. The manager was nice and he was very helpful upon my late check-in. However, I ordered some food from Uber Eats and they forgot the cutlery. When I phoned down to the front desk asking for spare cutlery, I got a lady and she told me to come down and get...

 Report
Helpful?
Thank Duran H
Jean Pierre B, Manager at Holiday Inn Ottawa East, responded to this review

Thank you very much for your review. We're glad to hear that you were able to enjoy your overall stay. I'll be sure to pass your comments along to our Front Office Manager for review, as we're always looking to improve upon our service. We certainly hope to make up for these issues during your next stay! Amy

Oakville, Canada
Reviewed 3 weeks ago

We stayed a single night at the Holiday Inn Ottawa East. We did a lot of research before finally deciding on this hotel. (crazy! it was only one night!) We were so glad we chose it. It was easy to find. The check-in was very quick and friendly. The room was spotless and the bed and bedding were very comfortable....

 Report
Helpful?
Thank Joanne B
Jean Pierre B, Manager at Holiday Inn Ottawa East, responded to this review

Thank you for your kind review! We're glad that your research paid off and that you had a memorable stay with us. We look forward to seeing you again when you'll be able to enjoy the pool as well as our restaurant, Reza's Kitchen & Drinks! Amy

Hudson Valley, New York
Reviewed 3 weeks ago

I spent four nights here on my most recent stay. I have been coming here since it was the Chimo so there's been some adjusting for me. Overall it meets my basic requirements: quiet, clean and good staff. Bed comfy comfy and the room is very dark which helps me to sleep really well. Warm pool, fast elevators, nice gym....

 Report
Helpful?
Thank ThrilledEasily
Jean Pierre B, Manager at Holiday Inn Ottawa East, responded to this review

Thank you for your review! We're glad to hear that we have such loyal guests and that you're adjusting well to the renos. Amy

Reviewed 3 weeks ago via mobile

Stopped in for a quick bite to eat. The food came fast and tasted great. Much better than many other hotel restaurant foods. The bartender/server was attentive, accurate and very friendly. The sliders were filling and fresh!

 Report
Helpful?
Thank EatDrink M
Jean Pierre B, Manager at Holiday Inn Ottawa East, responded to this review

Thank you so much for your review! We're very happy to hear that you enjoyed the food at Reza's Kitchen & Drinks! I'll be sure to share your comments with our staff! We hope to see you again! Amy

261 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (27)
Viewed
Bathroom (4)
Viewed
View from Room (3)
Viewed
Room/Suite (8)
Viewed
Pool/Beach Area (2)
Viewed
Dining (3)
Viewed
Business Centre/Function Rooms (1)
Viewed
Hotel & Grounds (1)
Viewed
Other (5)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (211)
Viewed
Amenities (34)
Viewed
Double Queen Room (25)
Viewed
Double Suite (32)
Viewed
King Room (27)
Viewed
Pool (20)
Viewed
Queen Room (29)
Viewed
Dining (15)
Viewed
The Hotel (29)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (23)
Viewed
Hotel & Grounds (5)
Viewed
Dining (2)
Viewed
Room/Suite (9)
Viewed
Bathroom (2)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (4)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Ottawa hotels
1.7 km away
Courtyard Ottawa East
Courtyard Ottawa East
#12 of 67 in Ottawa
512 reviews
1.8 km away
Hampton Inn by Hilton Ottawa
2.4 km away
Travelodge Ottawa East
Travelodge Ottawa East
#51 of 67 in Ottawa
487 reviews
Show Prices
Show Prices
Show Prices
11.7 km away
Ramada Ottawa On The Rideau
11.4 km away
Holiday Inn Express & Suites Ottawa East - Orleans
4.3 km away
Cartier Place Suite Hotel
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the newly renovated Holiday Inn Ottawa East , conveniently located off St. Laurent Boulevard at the Queensway Highway 417. Whether your travel brings you to Ottawa for business or leisure, you will enjoy the warmth and comfort that our fully renovated, "smoke free" guest rooms and suites designed with a taste and style that is sure to make you feel right at home. We offer complimentary WiFi in all our guestrooms and public areas. Flexible meeting facilities can accommodate from 10 to to 200 guests in versatile, modern surroundings making the Holiday Inn Ottawa East your perfect choice for meetings, conferences, or weddings. Corporate travelers are also sure to appreciate our close proximity to major businesses in Ottawa East like RCMP, Bombardier, Alstom Power and the Canadian Forces Offices. The Holiday Inn Ottawa East is just steps away from fantastic shopping at St. Laurent Shopping Mall and a quick drive to Place d'Orleans. Located just minutes from downtown Ottawa, Parliament Hill, the Rideau Canal, Ottawa's various award winning national museums, Byward Market and the Casino du Lac Leamy. Enjoy a hearty breakfast in Reza's Kitchen, treat yourself to lunch, or dinner created by our own local legend, Chef Reza and finish your day with a drink in our bar. ... more   less 

Additional Information about Holiday Inn Ottawa East

Address: 1199 Joseph Cyr St, Ottawa, Ontario K1J 7T4, Canada (Formerly Chimo Hotel)
Region: Canada > Ontario > Ottawa
Price Range: RM471 - RM812 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Ottawa East 3*
Number of rooms: 256
Reservation Options:
TripAdvisor is proud to partner with IHG and Priceline so you can book your Holiday Inn Ottawa East reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Chimo Hotel Ottawa
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Ottawa East staff and other travellers.
7 questions
Ask a question
Ottawa, Canada
2 months ago
6 months ago
London, Canada
7 months ago
Melville, NY
over a year ago

See all questions (7)

Questions? Get answers from Holiday Inn Ottawa East staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Opt for the breakfast upgrade if its available at the time of booking. Great Value!”
 of 5 bubbles duranh2017, 4 Mar 2017 | Read review
“higher floor”
 of 5 bubbles ThrilledEasily, 28 Feb 2017 | Read review
“On a floor with no school students.”
 of 5 bubbles teacher20142017, 22 Feb 2017 | Read review
“end of the hall room far from the elevator is best.”
 of 5 bubbles ttapaterson, 27 Jan 2017 | Read review
“Avoid sports team floors”
 of 5 bubbles Manuel905, 24 Jan 2017 | Read review
5 of 5