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Courtyard Ottawa Downtown

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#22 of 67 Hotels in Ottawa
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Courtyard Ottawa Downtown
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836 Reviews from our TripAdvisor Community

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Showing 786: English reviews
Boston, Massachusetts
Reviewed 25 March 2014

I had the pleasure of staying here while on a business trip and I must say-- the staff really go above and beyond to make your stay enjoyable. Two names that come to mind in particular are Mikey and Stephen. I worked some pretty late nights during that trip and caught Mikey during most of those hours. Even at those...

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Helpful?
Thank paulcalabro_ta
Customer R, Manager at Courtyard Ottawa Downtown, responded to this review

Your review is very much appreciated and we are glad to hear that you had a great stay! Customer service is important to us. We are so glad that our employees were able to brighten your day and provide you with some insight of what Ottawa has to offer. We will be sure to pass along your kind comments to...

Comox Valley, Canada
Reviewed 23 March 2014

I really enjoyed my 3 night stay at the Marriott Courtyard while in Ottawa last week on business. The location on the Byward Market is excellent as there is a wide choice of pubs and restaurants only steps away. The taxi from the airport is only $40 bucks and you can walk everywhere once downtown. The reception desk was gracious,...

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1Thank Paulshappy
Customer R, Manager at Courtyard Ottawa Downtown, responded to this review

We are glad that you had a great stay. Your feedback is much appreciated! Our location is unmatched. Being directly in the heart of the market allows for our guests to be within walking distance to everything. We hope that you were able to experience some of the local restaurants during your stay. Having helpful and friendly staff is important...

Fredericton, Canada
Reviewed 17 March 2014

I generally liked the hotel. The staff very nice and friendly, everyone speaks when they see you in the hallway. The location is great if you are there to do the tourist thing, close to the market, bars, restaurants, shopping, canal and Parliament buildings. Not an impressive exterior and the rooms a little worn but everything clean and tidy. I...

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1Thank elliegirlFredericton
Customer R, Manager at Courtyard Ottawa Downtown, responded to this review

Thank you for taking the time to review our hotel! We are happy to know that you had a great stay overall. We do take customer service to heart and we want all our guests to have enjoyable stays. Our employees are here to assist our guests and answer any questions they may have. As you mentioned we do have...

Ottawa, Canada
Reviewed 15 March 2014

My husband and I stayed at the hotel last night. We chose it for the convenient and super central location. We went to the arcade fire concert at Scotia bank place, and when we returned to the hotel we invited two friends (who we haven't seen in years) to come meet us before going for a drink in the market....

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1Thank hillhellshock
Customer R, Manager at Courtyard Ottawa Downtown, responded to this review

Thank you for taking the time to give us feedback on your stay! We’re sorry to hear that you did not enjoy your stay with us. We understand your frustration with not being permitted to have guests during our “quiet hours” however this policy is to ensure the restful sleep and safety of our guests. We have found that permitting...

Toronto, Canada
Reviewed 10 March 2014

Friday night stay in the Ottawa area, and I chose here. Parking was tight, the cost was $20 for the night. The public paring right next to the Hotel outdoor lot, appeared to be but is not connected to the hotel. It was $23 for the night through 5PM the next day so we chose this option as we had...

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2Thank akyraty
Customer R, Manager at Courtyard Ottawa Downtown, responded to this review

Thank you for sharing your experience with other travelers on TripAdvisor! We’re glad to see that you enjoyed many aspects of our hotel, such as our helpful staff, our comfortable new pillow-top beds and our cozy lounge. We aim to be a friendly, inviting environment for our guests to relax in when they are not out enjoying many of the...

Toronto, Canada
Reviewed 22 February 2014

Very clean, very spacious, family friendly. Very good impressed. On the next trip to Ottawa, we will book the same hotel again. Very close to the hwy and a big mall. Free in-door parking. Great breakfast.

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Thank Daniel Z
Customer R, Manager at Courtyard Ottawa Downtown, responded to this review

Thank you very much for taking the time to write a review. We are thrilled to hear that you had a great stay. We take our customer service to heart and we want all our guests to feel welcome during their travels. As you mentioned we do have a great location with easy access to the highway and various attractions....

Toronto, Ontario
Reviewed 13 February 2014

We stayed here with family during Winterlude. The rooms were clean, spacious (only thing lacking was a safe for valuables when out of room) and soundproof (even with youngsters on a hockey tourney running around). The location was central enough that we could walk with our small child to the Rideau Canal for skating & other Winterlude attractions, without too...

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Thank Acornart
Customer R, Manager at Courtyard Ottawa Downtown, responded to this review

Thank you for your positive review! We’re glad to hear that you enjoyed your stay. Our location makes us an ideal choice for both families and business travelers alike. Being within walking distance to the major attractions and restaurants allows all our guests to make the most of their trips to Ottawa. The hotel does have a pool/fitness area with...

Toronto, Canada
Reviewed 12 February 2014

The location of this hotel is excellent if you want to do the touristy/Byward Market thing in Ottawa. It's walking distance from most sites - and if you want to check out the bars, restaurants, clubs in Byward - the hotel is just a stumble away at the end of the night. The hotel itself looks a little older but...

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Thank sparkle232
Customer R, Manager at Courtyard Ottawa Downtown, responded to this review

We appreciate your review! Thank you for taking the time to post on TripAdvisor. Our location is in the heart of the market and very convenient for our guests as you mentioned. Within the area there are over 130 restaurants and many attractions. We did recently upgrade our hotel which included painting the exterior, updating our hallways, renovating our rooms...

Montreal, Canada
Reviewed 11 February 2014

This Hotel is ideally located. Perfect for walking around Byward Market , Rideau canal and Parliament . Staff is friendly. Rooms are clean and our room was very big. $20 for parking but they allowed us to leave our car well before check in and stay well passed check out. free Wifi in rooms which is greatly appreciated. Hear the...

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Thank AmyMtl
Customer R, Manager at Courtyard Ottawa Downtown, responded to this review

Thank you for taking the time to give us feedback about your stay as it helps us to improve! We’re glad to hear that you enjoyed your stay with us and our location helped you make the best of your time in the city. We’re close to so many attractions! We’re always happy to try to accommodate special requests, such...

San Francisco, California
Reviewed 27 January 2014

I was only here for a night, but was very pleased with the hotel. Ingrid at the Reception was very friendly and welcoming and got me checked in quickly when I arrived around 1pm. Pros: - clean room - lots of extra towels - great range of toiletries eg. Paul Mitchell shampoo and conditioner - location right in the Byward...

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Thank ILSF
Customer R, Manager at Courtyard Ottawa Downtown, responded to this review

Firstly, we’d like to thank you for taking the time to post your review on TripAdvisor. We appreciate your feedback. We’re happy to hear that you had an enjoyable stay and we look forward to sharing your comments with Ingrid. We take customer service and cleanliness to heart at the hotel and we are happy to know that we excelled...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Courtyard Ottawa Downtown

Address: 350 Dalhousie St, Ottawa, Ontario K1N 7E9, Canada
Region: Canada > Ontario > Ottawa
Price Range: RM512 - RM1,290 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Ottawa Downtown 3*
Number of rooms: 183
Reservation Options:
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Also Known As:
Courtyard Ottawa Downtown Hotel Ottawa
Ottawa Courtyard
Hotel Style:
#8 Family Hotel in Ottawa
#9 Romantic Hotel in Ottawa
#23 Business Hotel in Ottawa
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Ottawa Downtown staff and other travellers.
5 questions
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Questions? Get answers from Courtyard Ottawa Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room on the outside of the hotel, if you want a view. If you want quiet, ask for something overlooking the courtyard”
 of 5 bubbles Luvsalaugh, 18 Mar 2017 | Read review
“Be aware of street noise and ask for a quieter room.”
 of 5 bubbles qBan, 30 Jan 2017 | Read review
“Avoid the end of th hallway near the lobby as the metal door is heavy and closes loudly (at least on the first floor).”
 of 5 bubbles KootenayKathy, 18 Nov 2016 | Read review
“Second Floor facing York Ave was great.”
 of 5 bubbles michaelaP7154FU, 7 Nov 2016 | Read review
“Ask for a quiet room as some are particularly noisey”
 of 5 bubbles RogerD604, 2 Nov 2016 | Read review
5 of 5