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ARC The Hotel

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#22 of 66 Hotels in Ottawa
Certificate of Excellence
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ARC The Hotel
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1,135 Reviews from our TripAdvisor Community

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Showing 1,062: English reviews
Burlington, Canada
Reviewed 1 week ago

Well located, but this hotel is nothing special. Some money has been spent to update an otherwise very dated building, but this hotel is not much more than fine. Staff are somewhat accommodating, but seemingly under ridged instruction. Entire back of hotel vibrates starting around 4:30 am when some kind of generator starts.

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Helpful?
Thank arwarman
Cindy M, General Manager at ARC The Hotel, responded to this review

Thank you for taking the time to share your feedback. We apologize for the inconvenience that you had during your stay with us. Although we have never received feedback regarding vibrations in the hotel, this type of problem can occasionally occur in older buildings such as ours. Being located in the historic part of the city, the surrounding offices and...

Fenelon Falls, Canada
Reviewed 1 week ago

Great Location! Only three blocks to the Parliament Buildings, a short walk to the Rideau Canal, the Rideau shopping mall, Byward Market. Around the corner from the strip of great restaurants on Elgin St. Overall, amenities are slim but the beds are some of the most comfortable I've slept in and they use Frette linens! A great night's sleep.

Review collected in partnership with this hotel
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Thank Chris H
Ottawa, Canada
Reviewed 2 weeks ago

We had booked one of their packages and it was as advertised. Room with a king sized bed and a nice roman tub. Close to the New Year's eve festivities and the NAC where we were going later for a play. Would definitely book it again. Worth the price.

Review collected in partnership with this hotel
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Helpful?
Thank B6642QYdenisb
Cindy M, General Manager at ARC The Hotel, responded to this review

We truly appreciate that you took the time to leave a review on your past stay at our hotel. The team is truly happy to read that you had a pleasant experience. Thank you for choosing Arc The.Hotel for your New Year celebrations and we hope to welcome you again soon!

toronto
Reviewed 2 weeks ago

central location - easy walk to parliament and byward market. room was clean and quiet. found mandatory valet parking fee a bit excessive. good choice for business/leisure visit. satisfied return visitor.

Review collected in partnership with this hotel
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Helpful?
Thank Doris D
Cindy M, General Manager at ARC The Hotel, responded to this review

Thank you for choosing Arc The.Hotel for your winter getaway! We appreciated your feedback and hope to welcome you again in the near future.

Kingston, Ontario
Reviewed 3 weeks ago

ARC The Hotel is a welcoming, well-appointed hotel in the core of the nation's capital. I like it because it's easy, close to major cultural facilities and the staff are unflaggingly upbeat, well trained and responsive. And the beds are dreamy--comfortable, slightly on the soft side. .

Review collected in partnership with this hotel
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Helpful?
Thank janaS8035UB
Cindy M, General Manager at ARC The Hotel, responded to this review

Dear janaS8035UB, We thank you for all of your kind compliments of our facility and our associates and hope you will return soon! Rest your mind...Awaken your spirit...

Sydney
Reviewed 4 weeks ago

It wasn't a good start. I arrived exhausted and very late after a delayed flight but was not helped when the solitary desk clerk ignored me struggling through the doors with all my luggage. The room was fine with a contemporary and modern feel, new-looking fittings and furnishings and a comfortable bed although I had to laugh at my view...

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Helpful?
Thank Roderick E
Cindy M, General Manager at ARC The Hotel, responded to this review

Dear Roderick E, Thank you for taking the time to rate our hotel on TripAdvisor. We are delighted to hear that you enjoyed the comfort and decor of our guestrooms. Our ideal central location, only steps away from the city’s major attractions may result in an obstructed view from certain guestroom but we sure hope that you were able to...

Reviewed 5 weeks ago via mobile

Arc hotel Ottawa is a great boutique hotel in downtown Ottawa. . Exceptional service, clean and well maintained. Book the package room and arrive to cocktail in the lounge, champagne and treats in your room and parking is covered too! Comfortable beds, soft robes and a lovely rainshower bath large enough for two. Includes breakfast and pastries. . An excellent...

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Helpful?
Thank Dawn R
Cindy M, General Manager at ARC The Hotel, responded to this review

Dear Dawn R, Thank you for taking the time to share your feedback on TripAdvisor! We are delighted to read that you enjoyed your romantic getaway with us. At Arc The.Hotel, we pride ourselves on creating unique and memorable experiences for our guests and this all starts by providing exceptional services and amenities. Thanks again for the great review and...

Markham, Ontario
Reviewed 17 December 2016

Amazing service! Hotel easy to find, very central, modern. It's clean and good size. Very comfortable. Staff so friendly. Will come back here and recommend this to friends and family. Thanks for taking care of us!

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Thank may_sheng
Winnipeg, Canada
Reviewed 16 December 2016

ARC Hotel is located downtown, an easy walk to Parliament Hill, Byward Market and many of the museums. The hotel staff was efficient, polite and most importantly, friendly. Thank you for a lovely stay!

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Thank LAWJLS
Cambridge, Massachusetts
Reviewed 15 December 2016

The warm welcome and complimentary glass of wine were exactly what I needed after 12 hours of meetings. However, my room (215) was nothing but ordinary. The bed was comfortable, but somehow the garbage from the previous guest had not been emptied and there was no milk or even whitener to take the edge of the in-room coffee. The room...

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Helpful?
Thank amandapalmerfan
Cindy M, General Manager at ARC The Hotel, responded to this review

Dear amandapalmerfan, Thank you for sharing feedback on your recent experience at our hotel. We are thrilled to hear that you enjoyed your complimentary glass of wine and that our employees extended a warm welcome upon arrival! We are currently in the process of refurbishment certain areas of the hotel and will soon be modernizing our guestrooms to provide our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
ARC Lounge- ARC The Hotel
ARC Lounge- ARC The Hotel
Cuisines: American, Contemporary, Canadian
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
An oasis of calm in this busy city, ARC the Hotel Ottawa welcomes its guests into a softly lit lobby with hardwood floors, designer furnishings, modern art wall hangings, and Japanese-inspired architectural flourishes. Business travelers appreciate the downtown location and high-speed Internet access throughout, but the hotel is also a favorite with couples indulging in weekend getaways. Guests at this boutique Ottawa hotel enjoy a glass of sparkling wine at check-in as well as complimentary 24-hour ARC Private Selection Blend coffee and tea service in the lobby. The hotel also offers the Arc Lounge & Dining, a virtual business center with high-speed Internet access (surcharge), concierge and valet services, 24-hour fitness center, and complimentary shoeshines. A library lounge offers a selection of books, magazines, and CDs for in-room use. ... more   less 

Additional Information about ARC The Hotel

Address: 140 Slater Street, Ottawa, Ontario K1P 5H6, Canada
Region: Canada > Ontario > Ottawa
Price Range: RM564 - RM1,225 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — ARC The Hotel 4*
Number of rooms: 112
Reservation Options:
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Also Known As:
Arc Hotel Ottawa
Hotel Style:
#7 Luxury Hotel in Ottawa
#18 Business Hotel in Ottawa
#19 Family Hotel in Ottawa
#19 Romantic Hotel in Ottawa
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Questions & Answers

Here's what travellers have asked, with answers from ARC The Hotel staff and other travellers.
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Questions? Get answers from ARC The Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Overall rooms are small. If you're staying for an extended time its well worth the upgrade to a larger suite. Also, rooms with doubles are few and far between so if you need two beds in your room make sure you book early. ”
 of 5 bubbles R4032UOchrish, 10 Jan 2017 | Read review
“comfy beds (want those pillows for home!) ”
 of 5 bubbles DorisD948, 3 Jan 2017 | Read review
“Some rooms have NO view. See pic.”
  • Yep, that's the view
 of 5 bubbles rodeime, 23 Dec 2016 | Read review
“I recoomend a room on higher floor”
  • Room
  • Room (Desk, Fridge,TV, safe)
  • Room
  • Bathroom
  • Bathroom
  • Room
  • View on Slater street
 of 5 bubbles Sinclair-QL, 27 Nov 2016 | Read review
“Take the stairs in the morning”
 of 5 bubbles signindoc, 8 Oct 2016 | Read review
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