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ARC The Hotel

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#21 of 66 Hotels in Ottawa
Certificate of Excellence
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ARC The Hotel
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1,118 Reviews from our TripAdvisor Community

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Showing 1,050: English reviews
Montreal, Canada
Reviewed 6 days ago NEW

I always enjoy staying at ARC The Hotel when in Ottawa. Staff is friendly and the rooms, spotless. You could hear a bit of noise from next door, but it was not distracting. This time, I had dinner at their restaurant. I highly recommend the duck confit grilled cheese and the blackberry sorbet!

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Helpful?
Thank sileas2015
Reviewed 6 days ago NEW

Over the years I have stayed here. It was a very good hotel. Stayed with family over the Thanksgiving weekend for the second year in a row. The Arc is tired and is showing its age for all to see. It needs to be fixed up, updated and brought back to looking like it used to. Hall carpeting is warn,...

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Helpful?
Thank charlesg356
Cindy M, General Manager at ARC The Hotel, responded to this review

Dear charlesg356, Thank you for taking the time to rate our hotel on TripAdvisor. In order to enhance our customer experience and to provide our guests with an even more memorable stay, we are excited to announce that we will soon be undergoing some renovations. These renovations include the refurbishment of our Upper Lobby Area and the hallway carpets leading...

St. Catharines, Canada
Reviewed 1 week ago

Recently spent one night ar ARC downtown Ottawa. Lobby small, but functional. Room well appointed, clean and comfortable if on the small side. Staff friendly and helpful, lounge comfortable and food was both tasty and decent portion size. Hotel location close to many attractions and shopping, as well as transit.

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Thank N5220CYjohnl
Canada
Reviewed 1 week ago

It is a nice Hotel, with excellent staff. They offer us a complimentary cup of wine on the restaurant as soon as we checked-in. The check-in was very easy and fast. Service was good. Location is few blocks from parliament. They offer valet parking fro 25 C$ per night which was helpful. Our room was clean. It was a double...

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Thank Sinclair-QL
St. John's, Canada
Reviewed 1 week ago via mobile

The room was small, but had everything I needed and was within walking distance to some great attractions. The staff was very helpful- they had lots of recommendations on restaurants- all of which were great. I would recommend and come again.

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Thank a97rjm
Toronto, Canada
Reviewed 1 week ago

Ok, so I am a harsh critic of hotels. Probably because I have stayed in too many in my life. SO to get a 4 or 5 would take something that stands-out. That said, the ARC is a nice hotel. Clean room, nice staff, and located right downtown. Check in was fast, front desk helped me with an technical issue...

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Helpful?
Thank MidasBoxer
Cindy M, General Manager at ARC The Hotel, responded to this review

Dear MidasBoxer, Thank you for reviewing our hotel on TripAdvisor. We are very happy to read that you enjoyed our ideal downtown location, the cleanliness our rooms and our friendly services. We will soon be undergoing some minor renovations to enhance client experience and really hope we will have the chance to welcome you again soon in this new ambiance.

Aurora, Ontario, Canada
Reviewed 2 weeks ago

Check in was fast and easy, they only offer valet parking for an addition cost, but worth it, never tried the lounge but it looked nice, the room was comfortable and quiet, and well equipped. It is within walking distance or the Rideau center and Byward market. I would stay again.

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Thank Luke M
Toronto, Ontario
Reviewed 2 weeks ago

Staff were excellent and very accommodating. When I asked for a late checkout, they asked me "what time would you like?" I was able to check out at 3:30pm at no extra charge. They were very helpful with assisting me in bringing my luggage down to the lobby and even put my bags into the car for me while I...

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Thank dht465
Cindy M, General Manager at ARC The Hotel, responded to this review

Thank you for the impeccable review! We are delighted to hear that you enjoyed your stay at Arc The.Hotel and hope hope to welcome you again in the near future. Rest your mind... Awaken your spirit...

Montreal, Canada
Reviewed 2 weeks ago

I stayed at this property 7 years ago and even back then it exceeded my expectations. Visited Ottawa again this weekend and stayed here. It's been 15 years since Arc opened it's doors and thankfully it has still maintained it's class. The staff are pleasant and polite. The attention to detail, whether cleanliness, the room amenities or the fresh fruit...

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Thank jackieball
Toronto, Canada
Reviewed 2 weeks ago

This hotel is in a great location for all the main attractions in Ottawa. We were there to visit Universities. The staff were very welcoming and the service was excellent. The complimentary glass of wine was a nice touch also. Unfortunately we found the rooms to be quite small and dark. The beds were very soft and uncomfortable, not the...

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Helpful?
Thank Moose97
Cindy M, General Manager at ARC The Hotel, responded to this review

Thank you for taking the time to rate us on TripAdvisor. We are delighted to hear that our employees made you feel welcome and that you took advantage of our downtown location. As you can read by the majority of the reviews we’ve received, our luxury bedding collection and the high quality of our mattresses are much appreciated from our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
ARC Lounge- ARC The Hotel
ARC Lounge- ARC The Hotel
Cuisines: American, Contemporary
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
An oasis of calm in this busy city, ARC the Hotel Ottawa welcomes its guests into a softly lit lobby with hardwood floors, designer furnishings, modern art wall hangings, and Japanese-inspired architectural flourishes. Business travelers appreciate the downtown location and high-speed Internet access throughout, but the hotel is also a favorite with couples indulging in weekend getaways. Guests at this boutique Ottawa hotel enjoy a glass of sparkling wine at check-in as well as complimentary 24-hour ARC Private Selection Blend coffee and tea service in the lobby. The hotel also offers the Arc Lounge & Dining, a virtual business center with high-speed Internet access (surcharge), concierge and valet services, 24-hour fitness center, and complimentary shoeshines. A library lounge offers a selection of books, magazines, and CDs for in-room use. ... more   less 

Additional Information about ARC The Hotel

Address: 140 Slater St, Ottawa, Ontario K1P 5H6, Canada
Region: Canada > Ontario > Ottawa
Price Range: RM542 - RM1,277 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — ARC The Hotel 4*
Number of rooms: 112
Reservation Options:
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Also Known As:
Arc Hotel Ottawa
Hotel Style:
#7 Luxury Hotel in Ottawa
#18 Business Hotel in Ottawa
#19 Family Hotel in Ottawa
#19 Romantic Hotel in Ottawa
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Questions & Answers

Here's what travellers have asked, with answers from ARC The Hotel staff and other travellers.
8 questions
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Questions? Get answers from ARC The Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I recoomend a room on higher floor”
  • Room
  • Room (Desk, Fridge,TV, safe)
  • Room
  • Bathroom
  • Bathroom
  • Room
  • View on Slater street
 of 5 bubbles Sinclair-QL, 27 Nov 2016 | Read review
“Take the stairs in the morning”
 of 5 bubbles signindoc, 8 Oct 2016 | Read review
“Sink in to the comfy bed. ”
 of 5 bubbles Pushermania, 28 Sep 2016 | Read review
“We asked for a quiet room and got a higher floor but back alley view..so, if want street-facing ask.”
 of 5 bubbles DJDNPV, 26 Sep 2016 | Read review
“Mine was just an ordinary room and it was clean and quiet”
 of 5 bubbles 221JUDITHR, 12 Sep 2016 | Read review
5 of 5
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