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Lord Elgin

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#5 of 67 Hotels in Ottawa
Certificate of Excellence
05/06/2017 06/06/2017
1 room 2 adults 0 children
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Lord Elgin
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152 Reviews from our TripAdvisor Community

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Showing 141: English reviews
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Toronto, Canada
Reviewed 2 days ago NEWvia mobile

Currently staying here and I'm sure we have the best place around Parliament Hill area. Right between the Parliament buildings (3-4 min walk) and Elgin street restos. And right across from Confederation park for easy access to the Rideau canal for my early morning run. Staff are great, Mohammed at the bell desk is superb! Room is spacious and bathrooms...

Thank msandico
North Vancouver, Canada
Reviewed 3 days ago NEW

Spent a couple of days at the Lord Elgin for a business meeting, staff were very accommodating, they had an excellent meeting room downstairs, Quebec Room, which was spacious enough for the group of 20 we had. Rooms were very comfortable, quiet, and the hotel was well located to visit downtown by foot, Rideau Canal very close, tulips in bloom...

Thank Bush-76BC
Reviewed 4 days ago NEWvia mobile

Came to Ottawa for the tulip festival. Stayed at the Lord Elgin...Fantastic!! The hotel was located near everything you would want to see. The room was comfortable, clean and welcoming. Staff was friendly and informative. Elegance at it's finest... a bit pricey but worth it just for location alone! Highly recommend the stay here!

Thank Jasmina A
Reviewed 4 days ago NEW

Wanted to celebrate a milestone anniversary with a short staycation, and Lord Elgin proved to be a wonderful choice for this special occasion. The re-furbished rooms are very elegant (with a nicely designed bathroom), and the location in the heart of downtown Ottawa is perfect (especially during NHL hockey playoffs, because this hotel is located at the start of the...

Thank LMBtravel
Edmonton, Canada
Reviewed 4 days ago NEW

Excellent location in Ottawa, Great size to our meeting room-accommodated 40-50 with ease. A lot of restaurants, and entertainment near by. I would say the price is slightly higher than we normally spend for conference hotel-but is right downtown.

Thank Wayne A
Reviewed 4 days ago NEW

We chose the historic Lord Elgin Hotel for our wedding night and we are happy for our choice! We received a personalized, hand written note when we checked in after our wedding from Ann Meelker (Director of Sales & Marketing). The room was beautiful and luxurious. From the front desk staff to the bell staff, everyone was extremely accommodating for...

Thank Vikta P
Reviewed 6 days ago NEW

Very comfortable, well located hotel. The best thing is that if you don't need your towels/sheets changed, you get a voucher for the Starbucks at the end of the lobby - great way to start the day. Only negative is that the lobby was freezing.

Thank shokolata
DSmytheLE, General Manager at Lord Elgin, responded to this review

Dear shokolata, Thank you for your review! We are so glad you had an enjoyable stay. We love when guests take part in our green program and are happy you were able to use the voucher at Starbucks! We hope to welcome you back down the road. Warm wishes, David Smythe General Manager Lord Elgin Hotel

Ottawa, Canada
Reviewed 1 week ago NEW

Room seemed ok. Poor room cleaning. Internet virtually non-existent unless you paid for upgrade (I didn't). Pool too cold & hot tub too hot (opinion shared by many). My flight arrived 1 a.m. so I did not get to hotel til 2 a.m. yet still charged for a full night. Overall hotel was fine. However, the day after I left,...

Thank MRE1921
DSmytheLE, General Manager at Lord Elgin, responded to this review

Dear MRE1921, I am terribly sorry for your less-than-stellar experience with us. Please contact me directly as I'd love the chance to regain your trust. We value your patronage and I truly want to make this right. My email address is dsmythe@lordelgin.ca Sincerely, David Smythe General Manager Lord Elgin Hotel

ottawa canada
Reviewed 1 week ago NEWvia mobile

From check in to checking out the stay was awesome. Extremely comfortable king size bed, deluxe sheets, pillows, towels and toiletries. Staff were always polite and parking a ease. Going back for our anniversary for sure!

Thank oceanlover62
DSmytheLE, General Manager at Lord Elgin, responded to this review

Dear oceanlover62, We are so thrilled to hear that you loved your stay! We would like to congratulate you both, and thank you for spending your wedding night with us! We would love to welcome you back for you anniversary! Congrats and best wishes, David Smythe General Manager Lord Elgin Hotel

London, United Kingdom
Reviewed 1 week ago

Stayed at Lord Elgin for 1 day in May. The hotel is beautiful, rooms are cosy and clean. The staff is very helpful. When I booked the hotel, it was mentioned on the Booking site that the hotel has wi-fi included. But the internet is really pathetic. Apparently, wi-fi requires additional payment of 4 dollars. If I am paying 240...

Thank Kulwinder S
DSmytheLE, General Manager at Lord Elgin, responded to this review

Dear Kulwinder S,, We appreciate your feedback and are delighted that you enjoyed our guestrooms and staff. We are disheartened to hear about your inconveniences with the WiFi. We recently made a significant investment to our internet services, many major hotel brands such as Marriott are converting to a two tier system such as ours. Free email services, free internet...

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05/06/2017 06/06/2017
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  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Grill 41
Grill 41
Cuisines: American, International, Canadian
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Historic Landmark Hotel in heart of downtown Ottawa: ideally located in the heart of downtown Ottawa - directly across from Confederation Park, the National Arts Centre and steps away from Byward Market, Rideau Canal, Ottawa Shaw Centre, Parliament Buildings and the Ottawa Rideau Centre. Guestrooms reflect Ottawa's elegance. From the tall picture windows, bold tulip inspired artwork, to Biedermeier style luxury furnishings, you cannot help but feel pampered. Ottawa hotel guests enjoy the lap pool with adjoining whirlpool, sauna and fitness and Starbucks on-site. ... more   less 

Additional Information about Lord Elgin

Address: 100 Elgin St, Ottawa, Ontario K1P 5K8, Canada
Region: Canada > Ontario > Ottawa
Price Range: RM669 - RM1,341 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Lord Elgin 4*
Number of rooms: 355
Reservation Options:
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Also Known As:
Lord Elgin Hotel Ottawa
Lord Elgin Ottawa
Hotel Style:
#2 Luxury Hotel in Ottawa
#12 Romantic Hotel in Ottawa
#14 Family Hotel in Ottawa
#15 Business Hotel in Ottawa
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Questions & Answers

Here's what travellers have asked, with answers from Lord Elgin staff and other travellers.
19 questions
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Questions? Get answers from Lord Elgin staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Park View rooms on the upper floors offer the best view”
  • Nicely renovated bathroom; note, if you want a bath tub, you have to specify when reserving
  • View from 7th floor (looking southeast)
  • Park View king bedroom
LMBtravel, 19 May 2017 | Read review
“Location, Service,”
viktap, 19 May 2017 | Read review
“Avoid the NWside (Slater St) while construction is on.”
matterbury, 3 May 2017 | Read review
“Rooms facing Elgin street are quiet.”
Valhalior, 3 May 2017 | Read review
“Park view rooms are bright with a lovely outlook”
Journeywizard, 2 May 2017 | Read review
5 of 5
US$180* /night
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Lord Elgin OttawaUS$192
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Prices are for 1 room, 2 adults
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