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Novotel Ottawa

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Novotel Ottawa
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1,299 Reviews from our TripAdvisor Community

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Showing 940: English reviews
Melbourne, Australia
Reviewed yesterday NEWvia mobile

We visited in winter. Close to the canal for ice skating, walking on or around the canal, drinks and restaurants. There was the Byward Market down the road and a massive shopping mall across the road. The bar downstairs was great. The service was outstanding. The room was very comfortable and we enjoyed the stay.

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Helpful?
Thank Brad B
Honolulu, Hawaii
Reviewed 3 days ago NEWvia mobile

I got an incredible rate at this property last year originally for 17 nights, due to bad weather at home I had to change my stay to just 12 nights, the hotel made the change no problem. The location is perfect, with the Rideau Centre Mall directly in front of the hotel. A convenient walk to the Rink of Dreams,...

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Thank Sean B
Reviewed 1 week ago

Stayed for a week for work. Close to Rideau centre/shopping, restaurants, and a great spot to start a run into Gatineau. I had a nice room (king bed, 9th floor) that was newly renovated, with a large desk area and a fridge. The workout facilities were nothing fantastic but nice to have.

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Helpful?
Thank Carmen G
Danny P, Front Office Manager at Novotel Ottawa, responded to this review

Dear Carmen G, Thank you so much for your review and for staying with us for a week on assignment. Our central location is truly one of the best features that our guest appreciate. We look forward in welcoming you back soon! Sincerely, Danny Ponte Novotel Ottawa

London, Canada
Reviewed 1 week ago via mobile

Stayed 1 evening at the Novotel as a getaway with the husband - we stayed in room 620 - not an amazing view but the room was clean and had everything we required. It appears as though some of the other floors require updating. The pool looked small as did the hot tub - we did't venture in. Parking is...

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Helpful?
Thank SydneyBristow47
Danny P, Front Office Manager at Novotel Ottawa, responded to this review

Dear SydneyBristow47, Thank you so much for your wonderful review and your 5/5 rating! We are so happy to read that your getaway was delightful and that you experienced an enjoyable breakfast in our restaurant. I will make it a point to share your review with our breakfast team to congratulate them on a job well done. We certainly look...

Reviewed 2 weeks ago

Our favorite hotel to stay in when in Ottawa partly because they make my wife, myself and our 50 pound poodle, Bonnie feel welcome. Jack took our reservation and gave us a great option for a wonderful room. Eric, Ghislaine and all the front desk staff were always helpful. But the best secret is the amazing restaurant: The Albion. Best...

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Helpful?
Thank Ken R
Danny P, Front Office Manager at Novotel Ottawa, responded to this review

Dear Ken R, thank you so much for your wonderful review. We are delighted to read that yourself, your wife and especially Bonnie enjoyed your stay at Novotel Ottawa. Jack, Eric, Gislaine, Kayla and the rest of the team look forward in welcoming you again. Sincerely, Danny Ponte Novotel Ottawa

Reviewed 2 weeks ago via mobile

This hotel is in the heart of downtown and the proximity to every single thing couldn't be better.. Canal, Rideau, Byward and parliament the list goes on! Only a suite will suffice at this hotel with a family of 5 and I understand their being renovated and opened up which may not work for us anymore, sadly. When you have...

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Helpful?
Thank Greg S
Danny P, Front Office Manager at Novotel Ottawa, responded to this review

Dear Greg S, Thank you so much for your review. We are happy to read that your family and yourself enjoyed our available facilities and the central location of the hotel. In the next years, we are going to be renovating this room type. For the size of your family, to have a more comfortable stay I would recommend booking...

Montreal, Canada
Reviewed 3 weeks ago

We enjoyed staying in this hotel. Highlights included the onsite restaurant (the Albion Rooms), the pool, and the fantastic location right in the city centre. The staff were very helpful and provided many suggestions for viewing the sights. The room amenities are what you would expect for this type of hotel. The only exception is the TV, which was extremely...

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Helpful?
Thank masgchips
Danny P, Front Office Manager at Novotel Ottawa, responded to this review

Thank you so much masgchips for your wonderful review. We are glad that you had a wonderful stay with us and we look forward to your next stay with us. Being a downtown hotel property, there is a cost involved to park your vehicle. Please note that the parking service rate includes the possibility of using your car during your...

Toronto, Canada
Reviewed 3 weeks ago

We went to Ottawa for the weekend with 2 kids (8 & 6 years old). Overall, we had good weekend as the hotel was located close to everything! We arrived on a Thursday night after a long drive. We were glad that check-in was quick and easy. While parking isn't included (you have to pay, like all the hotels downtown),...

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Thank Heaven_berryz
Danny P, Front Office Manager at Novotel Ottawa, responded to this review

Dear Heaven_berryz, Thank you for sharing your comments concerning your recent stay. We are happy to read that your stay was enjoyable. We are undergoing a renovation project to update our room inventory. At this time, more than half of our inventory has been renovated and we will have this project completed in the next years. On your next trip,...

Toronto, Canada
Reviewed 4 weeks ago via mobile

Stayed here in December and had a nice stay. The hotel service was excellent, the staff we helpful and very courteous. The room I stayed in was the old style but was still okay. The renovations at the Rideau Centre are complete, so it was easy to go there for a walk.

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Helpful?
Thank SilMason
Danny P, Front Office Manager at Novotel Ottawa, responded to this review

Dear SilMason, Thank you for your review. We are glad you enjoyed your stay with us and found our location practical for shopping. We look forward to your next stay with us. Best Regards, Danny Ponte Novotel Ottawa

Calgary
Reviewed 10 December 2016 via mobile

My husband and I stayed for a week while he was on business, and I tagged along to see the sites. The hotel is in a fantastic location; close to Parliament, walking distance to many museums, and tons of restaurants in Byward Market. The newly renovated king room looks nice, and modern, but that's where it ends. I found the...

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2Thank Empidonax
Danny P, Front Office Manager at Novotel Ottawa, responded to this review

Dear Empidonax, Thank you for sharing your review. Although you enjoyed our central location, I am disappointed that your stay was not comfortable. I hope you had reached out to us, as I am sure our team members would have done everything possible to make your visit more delightful. Sincerely, Danny Ponte Novotel Ottawa

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
The Albion Rooms
The Albion Rooms
Cuisines: Canadian, Bar, Contemporary, Gastropub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
A charming modern full-service hotel set in the heart of downtown Ottawa, located just steps to the Byward Market and the Rideau Canal, a short walk to the Parliament and across the street from the Rideau Shopping Centre- the leading shopping destination in the city which holds one of the only Nordstrom stores in Canada. The Novotel Ottawa is perfectly situated across from the Shaw Centre (Ottawa Convention Centre) and the University of Ottawa is a 5-minute walk from the property. The trendy new Albion Rooms Restaurant at the Novotel has been recognized by the New York Daily News as “hypercool” and voted by UrbanSpoon as one of the top restaurants in the city. Buffet breakfast is composed of an extensive selection of regional and seasonal produce from the market. Our bartenders serve up craft Ontario beers; wines from small wineries and winemakers, classic cocktails and our house signature dishes deserve their own place at the table. From Canadian roots and Ottawa soil, Come experience true North hospitality with a hand-crafted story in our comfy yet glamorous interior or on the restaurant’s shaded patio. From breakfast to lunch to dinner and late night, Chef Stephen’s menus take a rustic yet contemporary approach to bites, snacks, meals and feasts for any occasion! Our hotel features 282 guestrooms, complimentary Wi-Fi, 24-hour fitness center, an elegant outside patio, a refreshing indoor swimming pool, and sauna where guests can enjoy a chic yet restful stay. Underground parking is available for $23+ tax per night with 24-hour in/out privileges for registered Novotel guests. Since we aim to provide the best to all our guests, Novotel Ottawa offers 3,500 sq. ft. of naturally-lit versatile event rooms for corporate meetings or elegant weddings. All our meeting space is newly renovated and provides natural light and black-out shutters. Our largest meeting space can accommodate up to 130 people (banquet style). During the summer months, enjoy the air-conditioned guestrooms and bedroom sliding windows. The guestrooms include a mini fridge and a seating area, as well as a satellite flat-screen TV, and a coffee machine. Elegant en-suite bathrooms come with numerous fine toiletries. ... more   less 

Additional Information about Novotel Ottawa

Address: 33 Nicholas Street, Ottawa, Ontario K1N 9M7, Canada
Region: Canada > Ontario > Ottawa > Byward Market Area
Price Range: RM561 - RM1,034 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Ottawa 4*
Number of rooms: 281
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Priceline and ACCOR so you can book your Novotel Ottawa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Ottawa Hotel Ottawa
Ottawa Novotel
Accor Ottawa
Hotel Style:
#8 Luxury Hotel in Ottawa
#22 Business Hotel in Ottawa
#24 Family Hotel in Ottawa
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Ottawa staff and other travellers.
12 questions
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Questions? Get answers from Novotel Ottawa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room with a King. The newly renovated suites are amazing!”
 of 5 bubbles H2235VOkenr, 3 Jan 2017 | Read review
“Ninth Floor was nice”
 of 5 bubbles mcmurrytravels, 29 Nov 2016 | Read review
“Just ask for the best view available as you need something to provoke your inner you. LOL.”
 of 5 bubbles ZDrF, 28 Nov 2016 | Read review
“Ask for a renovated room”
 of 5 bubbles 38jasming, 24 Nov 2016 | Read review
“I would like to have been able to open my window to get a bit of fresh air, but it seems to be locked.”
 of 5 bubbles FeliperCanada, 23 Nov 2016 | Read review
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