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Sheraton Ottawa Hotel

Traveller (172)
Room & Suite (146)
Dining (37)
Overview
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150 Albert Street, Ottawa, Ontario K1P 5G2 Canada See on map
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star accommodation
Additional information
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Rooms
27 Jan28 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (890)
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782 results
Traveller rating
256
331
129
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26
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LanguageEnglish
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331
129
40
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All reviews the club lounge valet parking parliament hill byward market walking distance buffet breakfast bit dated business district room was large central location stayed here for one night rideau centre business or pleasure king bed business trip comfortable rooms an upgrade
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1 - 5 of 782 reviews
Reviewed 6 days ago via mobile

Tonight there was a hotel staff party in an adjacent room (presumably normally rented out for weddings/etc?) beside the restaurant & lounge. No doubt the Ottawa Sheraton staff are hard-working people and deserve a well-deserved night off. When their party was ending around 11pm-12am, the...More

Date of stay: January 2019
1  Thank V4309WHjohnd
Response from TeamMarriott, Front Office Manager at Sheraton Ottawa HotelResponded 5 days ago

Dear V4309WHjohnd, Thank you for bringing this to our attention. We take matters such as this very seriously. As a result, we will be looking into this matter further, using this as a teachable moment, to ensure it does not repeat itself. We thank you...More

Reviewed 1 week ago

Location: in the middle of the business district. The entry, lobby, lobby bar and restaurant are all well designed. A nice bonus is the table next to the entry offering free treats and flavored water. My spacious King room was very well equipped - ample...More

Date of stay: January 2019
Thank Brian A
Response from TeamMarriott, Front Office Manager at Sheraton Ottawa HotelResponded 1 week ago

Dear Brian A, Thank you for choosing us for your Ottawa visit, and for taking the time to leave your valuable comments. We are pleased you enjoyed our perfect location in the heart of downtown, as well as your spacious and well-appointed room. We also...More

Reviewed 1 week ago

POSITIVES: It's what you can expect from a Sheraton that's old. Older rooms, but still nice in size and amenities. Older bathrooms, small toilet, small bathtub shower, very low, but great water pressure with new fixtures. AVERAGE: $27 valet parking was not as bad as...More

Date of stay: January 2019
1  Thank TONYTESTERO
Response from TeamMarriott, Front Office Manager at Sheraton Ottawa HotelResponded 1 week ago

Dear TONYTESTERO, Thank you for taking the time to share your thoughts regarding these pressing concerns. We appreciate you bringing this to our attention. Our goal is to ensure your satisfaction during your stay. I would like the opportunity to speak to you directly and...More

Reviewed 1 week ago

We had booked a family New Year's Day brunch at this hotel situated in the downtown area of Ottawa. We were warmly greeted & seated for the 1st of 2 brunch seatings, with staff ready & waiting to service us. The brunch buffet was well...More

Date of stay: January 2019
Thank Carson_W995
Response from TeamMarriott, General Manager at Sheraton Ottawa HotelResponded 1 week ago

Dear Carson_W995, Thank you for the generous review of your visit to the Sheraton Ottawa Hotel. We are so pleased to read that you loved our attentive service and the delicious food we serve. It is always gratifying to receive praise for providing an exceptional...More

Reviewed 3 weeks ago

We wanted to do things differently this year for Christmas dinner. We decided to go out. What a mistake choosing the Sheraton! The service was okay, although the food was horrible. Dinner was in the lobby, it was noisy and not festive at all. We...More

Date of stay: December 2018
Thank Crichton-Street
Response from TeamMarriott, General Manager at Sheraton Ottawa HotelResponded 3 weeks ago

Dear Crichton-Street, We are genuinely sorry for not delivering the exceptional dining experience you deserved. We are devoted to giving each guest a memorable impression, so we are disappointed to know we let you down. Please accept our sincere apologies for the problems you experienced....More

View more reviews
About
Description
Sheraton Ottawa Hotel located in the heart of Canada's capital. Our Ottawa accommodations, featuring newly refreshed guestrooms, are just steps away from several of Ottawa's attractions. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Air Conditioning
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Wheelchair Access
Beachfront
Free Parking
Spa
Breakfast included
Awards & Recognition
GreenPartner
GreenPartner
Hotel Style
Family
,
Business
,
Romantic
Room types
Suites, Non-Smoking Rooms
Hotel class
Awards & Recognition
GreenPartner
GreenPartner
Contact Information
Hotel Style
Family
,
Business
,
Romantic
Room types
Suites, Non-Smoking Rooms
Number of rooms
236
Price range
US$97 - US$248 (Based on Average Rates for a Standard Room)
Also Known As
Sheraton Ottawa
,
Ottawa Sheraton
Location
Canada > Ontario > Ottawa
Hotel class
Awards & Recognition
GreenPartner
GreenPartner
Contact Information
Hotel Style
Family
,
Business
,
Romantic
Room types
Suites, Non-Smoking Rooms
Number of rooms
236
Price range
US$97 - US$248 (Based on Average Rates for a Standard Room)
Also Known As
Sheraton Ottawa
,
Ottawa Sheraton
Location
Canada > Ontario > Ottawa
Photos
Traveller (172)
Room & Suite (146)
Dining (37)
Pool & Beach (11)
Amenities (31)
Business Centre & Event Rooms (5)
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Questions & Answers
Ask a question
mrsd2fan
30 December 2017|
AnswerShow all 3 answers
Response from TrvlPtrs | Reviewed this property |
The hotel restaurant is good. But something more casual, there are a number of cafes and coffee shops close by (e.g. on Albert Street towards the canal). For example, take a look at ollyfrescos online (location: a block... More
0
Votes
Stavvy65
29 September 2016|
Answer
Response from Charlotte D | Reviewed this property |
In all honesty I don't know! Didn't see one but wasn't looking for it. Had dollars with me & used my card if needed. Sorry I cant be more helpful!
0
Votes
Room Tips
"Odd numbered rooms are on the noisy street side."
BRIANA284
1 week ago
Read review
"Avoid the hotel unit their are signs or reviews indicating improvements"
Crichton-Street
3 weeks ago
Read review
"A/C Units were a bit loud"
892pb
18 Oct 2018
Read review
"the staff at front desk are very adept at giving you the room suited"
264gailr
1 Oct 2018
Read review
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