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Sheraton Ottawa Hotel

795 reviews
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Traveller (133)
Room & Suite (136)
Dining (33)
Overview
  • Excellent32%
  • Very good46%
  • Average15%
  • Poor5%
  • Terrible2%
Travellers talk about
“the club lounge”(50 reviews)
“valet parking”(54 reviews)
“parliament hill”(70 reviews)
Free Wifi
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3.5 Star Hotel
All hotel details
Offers from Sheraton Ottawa Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (795)Write a Review
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Traveller rating
235
294
117
36
21
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LanguageEnglish
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235
294
117
36
21
Show reviews that mention
All reviewsthe club loungevalet parkingparliament hillbyward marketwalking distancecentral locationroom was largebit datedstayed here for one nightheart of downtownrideau centreking bedcomfortable roomssparks streetan upgradebusiness tripfree internet
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1 - 5 of 703 reviews
Reviewed 1 week ago

I'm a gold SPG member. Booked 2 nights, Jan 26th-28th. I booked my stay via a 3rd party website. The 3rd party website offered a FREE breakfast. I decided i would pay more for a club room (which also had Breakfast included). Basically, both standard...More

Thank pheelinphunki
Response from SheratonOttawa, Front Office Manager at Sheraton Ottawa HotelResponded 5 days ago

Thank you for taking the time to share your honest review Pheelinphunki, I would like to take this opportunity to offer my sincere apologies for the recent experience you had with us. It is our objective to deliver exceptional service to each and every guest...More

Hotel's Favourite
Reviewed 15 November 2017

This hotel was just great! When I checked in (7pm, 11/9/17), the young man at the desk was so efficient while being very friendly. That's a great combination for a front desk person, so kudos to him! He told me everything I'd planned to ask...More

1  Thank Scott R
Reviewed 2 weeks ago via mobile

The following is an observation to share with hotel upper level personnel. I come to hotel often for their lunch buffet when in town. At last the hotel has a welcoming concierge in the lobby. I inquired if the previous one had left the hotel...More

Thank js0077
Reviewed 2 weeks ago via mobile

Had a very pleasant trip. I asked to change my room after the first night as the bed was not quite right and they changed me to a nicer room without a problem. The staff in the restaurant and bar were excellent and made me...More

Thank MichelleMHawco
Reviewed 3 weeks ago

This was a weekend city break, the Sheraton was booked as Bed and Breakfast weekend rate. We were asked if we would like to upgrade to the Club Floor which has access to the Club Lounge. We agreed to pay the $40 extra. The Saturday...More

1  Thank caba4blue
Response from SheratonOttawa, Manager at Sheraton Ottawa HotelResponded 3 weeks ago

Thank you for taking the time to share your valuable feedback. My name is BRENT KELAHER and I am the Director of Food & Beverage at the Sheraton Ottawa Hotel. It has come to my attention that the service you received during your recent stay...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$110 - US$281 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Family Hotel in Ottawa
#19 Business Hotel in Ottawa
#21 Romantic Hotel in Ottawa
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$110 - US$281 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Family Hotel in Ottawa
#19 Business Hotel in Ottawa
#21 Romantic Hotel in Ottawa
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (133)
Room & Suite (136)
Dining (33)
Pool & Beach (11)
Amenities (31)
Business Centre & Event Rooms (7)
Questions & Answers
Ask a question
mrsd2fan
30 December 2017|
AnswerShow all 3 answers
Response from TrvlPtrs | Reviewed this property |
The hotel restaurant is good. But something more casual, there are a number of cafes and coffee shops close by (e.g. on Albert Street towards the canal). For example, take a look at ollyfrescos online (location: a block... More
0
Votes
Stavvy65
29 September 2016|
Answer
Response from Charlotte D | Reviewed this property |
In all honesty I don't know! Didn't see one but wasn't looking for it. Had dollars with me & used my card if needed. Sorry I cant be more helpful!
0
Votes
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123
Room Tips
"Never upgrade to a Club Room - its not worth it - Try another hotel all together"
Read review
"Back rooms have less traffic noise v"
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"ask for one away from the service elevator"
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"close to parliament"
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