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All reviewsthe club loungevalet parkingparliament hillbyward marketwalking distancecentral locationroom was largebit datedstayed here for one nightheart of downtownrideau centreking bedcomfortable roomssparks streetan upgradebusiness tripfree internet
I'm a gold SPG member. Booked 2 nights, Jan 26th-28th.
I booked my stay via a 3rd party website. The 3rd party website offered a FREE breakfast. I decided i would pay more for a club room (which also had Breakfast included). Basically, both standard...More
Response from SheratonOttawa, Front Office Manager at Sheraton Ottawa HotelResponded 5 days ago
Thank you for taking the time to share your honest review Pheelinphunki,
I would like to take this opportunity to offer my sincere apologies for the recent experience you had with us. It is our objective to deliver exceptional service to each and every guest...More
This hotel was just great!
When I checked in (7pm, 11/9/17), the young man at the desk was so efficient while being very friendly. That's a great combination for a front desk person, so kudos to him! He told me everything I'd planned to ask...More
The following is an observation to share with hotel upper level personnel. I come to hotel often for their lunch buffet when in town.
At last the hotel has a welcoming concierge in the lobby.
I inquired if the previous one had left the hotel...More
Had a very pleasant trip. I asked to change my room after the first night as the bed was not quite right and they changed me to a nicer room without a problem. The staff in the restaurant and bar were excellent and made me...More
This was a weekend city break, the Sheraton was booked as Bed and Breakfast weekend rate. We were asked if we would like to upgrade to the Club Floor which has access to the Club Lounge.
We agreed to pay the $40 extra.
1 Thank caba4blue
Response from SheratonOttawa, Manager at Sheraton Ottawa HotelResponded 3 weeks ago
Thank you for taking the time to share your valuable feedback. My name is BRENT KELAHER and I am the
Director of Food & Beverage at the Sheraton Ottawa Hotel. It has come to my attention that the service you received during your
The hotel restaurant is good. But something more casual, there are a number of cafes and coffee shops close by (e.g. on Albert Street towards the canal). For example, take a look at ollyfrescos online (location: a block... More
The hotel restaurant is good. But something more casual, there are a number of cafes and coffee shops close by (e.g. on Albert Street towards the canal). For example, take a look at ollyfrescos online (location: a block away from hotel on Albert Street -- Unit 1 – 90 Elgin Street -- James Michael Flaherty Building).
Busier during the weekdays. Quiet during the weekends and some cafes/coffee shops are not opened (catering to the office crowds).
Have a great time.