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Embassy Hotel and Suites

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Traveller (130)
Room & Suite (92)
Dining (3)
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Overview
  • Excellent17%
  • Very good38%
  • Average22%
  • Poor12%
  • Terrible11%
Travellers talk about
“city hall”(30 reviews)
“bachelor suite”(10 reviews)
“minute walk”(20 reviews)
Free Wifi
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
3 Star Hotel
All hotel details
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Reviews (385)
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58
122
80
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LanguageEnglish
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58
122
80
43
39
Show reviews that mention
All reviewscity hallbachelor suiteminute walkliving roomwithin walking distancefull kitchenparliament hillbyward marketquiet streetrideau canalsmall kitchenetterestaurants and barshotel is in a great locationbeds were comfortablesized bedrooms are largebalcony
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1 - 5 of 342 reviews
Reviewed yesterday

I stayed at the Embassy Suites in Ottawa during March break this year with my 10 year-old daughter. The location is fantastic, it’s within walking distance to the downtown core and local attractions; including Parliament Hill. Great restaurants and shopping within close walking distance. Parking...More

Thank htlamb
Response from Justine C, Front Office Manager at Embassy Hotel and SuitesResponded today

Hi There, Thank you for taking the time to review Embassy Hotel and Suites. We are glad you were able to enjoy all our hotel has to offer. We are always thrilled to hear from our guests that have great experiences with us and this...More

Reviewed 1 week ago via mobile

Extremely clean! Excellent location - within walking distance to parliment hill. One block from Elgin street - where we shopped the dollar store for snacks - some specialty shops - McDonald's for breakfast - other small restaurants. Close to Sobeys as well. Friendly staff. Free...More

Thank Lesleelyn
Response from Justine C, Front Office Manager at Embassy Hotel and SuitesResponded 1 week ago

Thank you for choosing Embassy Hotel and Suites and for writing your valuable feedback. We are happy to hear you enjoyed our Hotel as well as, our unbeatable location. We are so sorry to hear our Restaurant didn't meet your expectations. These comments are very...More

Reviewed 2 weeks ago

This is an old hotel that has had a cosmetic reno. The main problem with this hotel is the noisy ventilation system that you can hear in the hallway and room and even in the walls at all times of the day which makes it...More

Review collected in partnership with this hotel
Thank mtsl0b0dian
Response from Justine C, Front Office Manager at Embassy Hotel and SuitesResponded 1 week ago

Thank you for taking the time to review our Hotel. We here at The Embassy Hotel, Always take our customer reviews as an opportunity to improve. We Acknowledge we still have some work to do here at our property. These comments allow us to understand...More

Reviewed 3 weeks ago

It was a fantastic stay at a great renovated property. Very clean, well appointed and friendly and welcoming staff. I would definitely recommend this hotel to any visitor , business or pleasure to Ottawa.More

Review collected in partnership with this hotel
Thank jlis2n
Response from Justine C, Front Office Manager at Embassy Hotel and SuitesResponded 3 weeks ago

Thank you for taking the time to review Embassy Hotel and Suites. We are glad you were able to enjoy all our hotel has to offer and enjoyed our recent renovations. we are always happy to hear that you enjoyed our Hotel enough to recommend...More

Reviewed 4 weeks ago

Super fantastic !! My only issue is the length of the review process......more folks would leave a positive review if it was easier and shorter....people who enjoy complaining don't care... :) Even now I'm just using letters to get through this... but great hotel !!!More

Review collected in partnership with this hotel
Thank B5653HEleslies
Response from Justine C, Front Office Manager at Embassy Hotel and SuitesResponded 4 weeks ago

Thank you for taking the time to review our Hotel. We always use our guests feedback to improve our services and will be taking into account your feedback to make improvements. We are thrilled to here you found our Hotel and your Stay "Outstanding" and...More

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About
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Meeting Rooms
Laundry Service
Multilingual Staff
Room Service
Dry Cleaning
Business Centre with Internet Access
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$127 - US$219 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$127 - US$219 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (130)
Room & Suite (92)
Dining (3)
Family and Play Areas (2)
Questions & Answers
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Ro M
1 April 2017|
AnswerShow all 4 answers
Response from Jonatan H | Property representative |
We centrally located, only 10 minutes walk from the Market.
1
Vote
Room Tips
"Very spacious. It's not the Ritz (not that I know what the Ritz is like) but great for the price that I..."
Read review
"Best to request a suite rather than the deluxe room. Although I didn't see a deluxe room, I know there is..."
Read review
"Suites are very spacious, if I go back I would book this again."
Read review
"Go to Alt, Arc, Andas, Albert on Bay... all better choices for the price"
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