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Les Suites Hotel Ottawa

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Traveller (272)
Room & Suite (340)
Dining (30)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
When you stay at Les Suites Hotel, Ottawa, you really do have the best of everything-the luxury of a great location and the comfort of spacious elegance. Situated in the heart of downtown Ottawa, Les Suites Hotel is next door to great shopping at the Rideau Centre and surrounded by fine dining and entertainment. Ideally located near major travel routes, government offices, and popular attractions, we offer the perfect location for business travelers and leisure guests alike. Les Suites Hotel boasts spacious One Bedroom Suites (700 sq. Feet) and Two Bedroom Suites (over 1000 sq. Feet) complete with full kitchen amenities, ensuite washer & dryers, seperate living and dining room and private balconies! Arrive Empowered and Leave Refreshed!
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Property amenities
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Restaurant
Room Service
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Self-Serve Laundry
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Kitchenette
Microwave
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Centrally Located
Family
HOTEL CLASS
Hotel links
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Offers & Announcements:BOOK DIRECT - save 20%
Hotel packages
2,161Reviews
618Photos
19Q+A
100Room tips
Traveller rating
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Popular mentions
Our family (5) spent a great time in Ottawa this past family day weekend. Les Suites felt like home. We cooked in the suite on two occasions, slept really well in the comfortable beds and had lots of room for everyone to relax. The proximity to all the main attractions we wanted
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Review collected in partnership with this hotel
Hotel's Favourite
Les Suites is the hotel of choice for a visit to Ottawa. Its downtown location is perfect for a walk to the Byward Market and Parliament. The surrounding area is safe and comfortable to walk around during the evening and night hours, with many conveniences such as restaurants,
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Response from BestSuites, General Manager at Les Suites Hotel Ottawa
Responded 2 May 2018
Dear Katherine, WOW! Thank you so very much for your awesome and extensive review – it certainly made my day and I have shared it with our Team Members! Our goal is always to exceed guest expectations and I’m elated that you and your family had a fantastic stay with us. It would be an absolute pleasure to host you and your family again on your next stay in Canada’s Capital! Sincerely, Chris Pierce General Manager Ottawa Tourism’s Star Team of the Year – 2012, 2015, 2016
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My recent stay at Les Suites was very pleasant and restful. The suite was extraordinary; 2 bedrooms with very comfortable beds, linen and pillows, 2 full renovated functional bathrooms, a large living room and full kitchen. The staff at the front desk are very friendly and
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Review collected in partnership with this hotel
Response from BestSuites, General Manager at Les Suites Hotel Ottawa
Responded yesterday
Dear Msikray, As a non-branded, independent hotel we truly appreciate your high recommendations – thank you! I also appreciate your kind comments regarding our Team Members who are hospitality professionals and genuinely care about our guests. It would be an absolute pleasure to host you again on your next stay in downtown Ottawa! Sincerely, Chris Pierce General Manager Ottawa Tourism’s Star Team of the Year – 2012, 2015, 2016, 2018
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Although the hotel is bit older, it is very clean, has great amenities and is central to just about everything downtown - Byward market, Capitol Hill, Rideau canal and great shopping and restaurants. The rooms are very well stocked, have separate kitchen and you can get a 1 or 2
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Response from BestSuites, General Manager at Les Suites Hotel Ottawa
Responded yesterday
Dear Diane, Thank you for your fantastic review and for mentioning our wonderful Team Members, cleanliness, spacious suites and awesome downtown location! I look forward to hosting you again on your next stay in Ottawa! Sincerely, Chris Pierce General Manager Ottawa Tourism’s Star Team of the Year – 2012, 2015, 2016, 2018
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First off the line to check in took over 40 mins and there was only 1 person in the front desk. There was one other guy who would come and go to assist in the check-in and leave after doing 1 check-in. We get to the line only to find out our 2 bedroom suite was not ready and
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Response from BestSuites, General Manager at Les Suites Hotel Ottawa
Responded yesterday
Dear Jason, Thank you for your review and it is only through guest comments that we can continue to improve our operation. We will be reviewing your check-in via our cameras to determine what went wrong and I do sincerely apologize. Our two-bedroom suites have a maximum of 3 regular beds plus a sofabed and I’m truly disappointed that you were given incorrect information on check-in. Although our hotel is not super-modern, we do pride ourselves on cleanliness and I hope you let us know that you felt your suite was dirty. We are always at your service to rectify any issues! Although you have indicated that you will not be returning, please contact me directly at 613-232-2000 if you do change your mind. Sincerely, Chris Pierce General Manager Ottawa Tourism’s Star Team of the Year – 2012, 2015, 2016, 2018
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All photosTravellerRoom & SuiteDining Pool & BeachFamily and Play AreasBusiness Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorLes Suites Hotel Ottawa
The Premiere One-Bedroom Suite at the Les Suites Hotel Ottawa
Professional photo exclusively commissioned by TripAdvisorLes Suites Hotel Ottawa
The Premiere Two-Bedroom Suite at the Les Suites Hotel Ottawa
Professional photo exclusively commissioned by TripAdvisorLes Suites Hotel Ottawa
The Premiere One-Bedroom Suite at the Les Suites Hotel Ottawa
Professional photo exclusively commissioned by TripAdvisorLes Suites Hotel Ottawa
The Premiere Executive King Suite at the Les Suites Hotel Ottawa
Professional photo exclusively commissioned by TripAdvisorLes Suites Hotel Ottawa
The Premiere Executive King Suite at the Les Suites Hotel Ottawa
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12345668
Not sure about laundry detergent - everything was included in the kitchen.
0 votes
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Dear Julie, Thank you for your inquiry! The parking garage next to the hotel does have a height restriction on 3 of the 4 floors. When you check-in, please advise the Front Desk of the height of your vehicle. If your vehicle exceeds the height restrictions and there is no parking available on the 1st floor of this garage, our Team can re-direct you to other nearby parking facilities. Enjoy your stay with us! Sincerely, Chris Pierce General Manager Ottawa Tourism’s Star Team of the Year – 2012, 2015, 2016
1 vote
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Dear Julie, Thank you for your inquiry. Hotwire does indicate that there is a surcharge for parking. Parking at the hotel is $23 plus taxes which is actually on the lower end of the spectrum for downtown hotel parking charges. The parking garage next to the hotel for hotel guest use is not owned by Les Suites and we are unable to offer discounts. We look forward to hosting you and your family! Sincerely, Chris Pierce General Manager Ottawa Tourism’s Star Team of the Year
0 votes
Dear occams-razor, thank you for your question! Our Premiere One Bedroom Suites feature a Queen or King in the bedroom and then a pullout sofa bed in the living room. Our Premiere Two Bedroom Suites feature a Queen in the first bedroom, and then two Double Beds (Family Suite), or a Queen (Two Bedroom) in the second bedroom. We look forward to hosting you!
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Yes they do
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1234
"It is a bit noisy if you are facing the front of the hotel, likely the odd numbered rooms are quieter."
"Most rooms have a balcony. It was nice to stay on a lower floor facing north to see the hustle and bustle going to the Byward Market."
"There is dishwashing liquid, dishwasher powder and everything you need. It would be nice to have laundry soap as well."
"Maybe back again just to explor. My kids loved it because of how kind and friendly everyone treated us "
"Take one away from the elevator. "
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PRICE RANGE
US$136 - US$291 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
les hotel ottawaottawa les hotelles suites ottawa
LOCATION
CanadaOntarioOttawa
NUMBER OF ROOMS
240
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