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Les Suites Hotel Ottawa

1,807 reviews
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Traveller (235)
Room & Suite (331)
Dining (30)
Overview
  • Excellent48%
  • Very good35%
  • Average11%
  • Poor4%
  • Terrible2%
Travellers talk about
“washer and dryer”(125 reviews)
“full kitchen”(231 reviews)
“rideau centre”(186 reviews)
Free Wifi
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3.5 Star Hotel
All hotel details
Offers from Les Suites Hotel Ottawa
Offers & Announcements: BOOK DIRECT - save 20%
Hotel packages
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Reviews (1,807)Write a Review
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Show reviews that mention
All reviewswasher and dryerfull kitchenrideau centrebyward marketrecommend lespresse cafegreat locationtwo bedroom suiteparliament hilllaundry roomhome away from homewithin walking distancethe general managerown mealslots of spaceparking garagelarge suites
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21 - 25 of 1,712 reviews
Reviewed 3 weeks ago

From the minute I arrived at Les Suites I was greeted with a warm and friendly smile and this continued throughout my stay with every staff person I met from the front desk, housekeeping and to the pool "sampler"! The location was ideal as it...More

Review collected in partnership with this hotel
Thank Beckmoe
Response from BestSuites, General Manager at Les Suites Hotel OttawaResponded 2 weeks ago

Dear Beckmoe, Thank you for your awesome review recognizing our friendly Team Members, excellent downtown location and our comfortable suites! I look forward to providing you a warm welcome back on you next stay in Ottawa! Sincerely, Chris Pierce General Manager Ottawa Tourism’s Star Team...More

Reviewed 3 weeks ago

This hotel is tired. Which would be okay if there was customer service & cleanliness. The first room I was sent to (with keys that worked!) had someone else in it. When I went downstairs the front desk person did not apologize at all. She...More

Thank JCpink
Response from BestSuites, General Manager at Les Suites Hotel OttawaResponded 3 weeks ago

Dear JCpink, Thank you for sharing your feedback with us! On behalf of our entire team, I apologize for the unacceptable experience. I would greatly appreciate hearing from you directly, so we can address these issues with immediate effect. Sincerely, Chris Pierce General Manager Ottawa...More

Reviewed 3 weeks ago

4 nights in the 2 bedroom suite for a co worker and I. Our own bathrooms. A spacious living room with plenty of space to work. A full kitchen that was a nice change from having to eat out all day. Housekeeping was fabulous and...More

Review collected in partnership with this hotel
Thank Jenacy100
Response from BestSuites, General Manager at Les Suites Hotel OttawaResponded 3 weeks ago

Dear Jenacy100, Thank you for sharing your feedback with us! We are pleased to know that you and your colleague enjoyed the Les Suites experience, and look forward to the opportunity of hosting you in the future. Sincerely, Chris Pierce General Manager Ottawa Tourism’s Star...More

Reviewed 3 weeks ago

Very friendly staff and large, clean suites. The kitchen has everything you need. I stay here every time I am in Ottawa. Very convenient within walking distance to shopping and restaurants. I would highly recommend!More

Review collected in partnership with this hotel
Thank Trish M
Response from BestSuites, General Manager at Les Suites Hotel OttawaResponded 3 weeks ago

Dear Trish M, Thank you for sharing your experience with us! Our team will be elated to learn that you enjoyed your stay. We appreciate your loyalty to our team, and look forward to hosting you for your next visit to our great city. Sincerely,...More

Reviewed 3 weeks ago

Great stay. I spent 4 nights at Les Suites Jan 2018 and highly recommend the hotel. Check in was quick. Don’t let the sparseness of the front lobby negatively impact your decision to stay. The rooms are large with a full kitchen, dishes, pots, cutlery,...More

2  Thank SandyTrus
Response from BestSuites, General Manager at Les Suites Hotel OttawaResponded 3 weeks ago

Dear SandyTrus, Thank you for your extensive review and for posting photos of our suites! I’m pleased you enjoyed your suite’s amenities, our Fitness Centre and our fantastic downtown location. It would be a pleasure to provide you a warm welcome back on your next...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Restaurant
Room Service
Hotel Amenities
Business Centre with Internet Access
Room Service
Meeting Rooms
Dry Cleaning
Laundry Service
Multilingual Staff
Self-Serve Laundry
Concierge
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$138 - US$263 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Romantic Hotel in Ottawa
#15 Family Hotel in Ottawa
#16 Business Hotel in Ottawa
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$138 - US$263 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Romantic Hotel in Ottawa
#15 Family Hotel in Ottawa
#16 Business Hotel in Ottawa
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (235)
Room & Suite (331)
Dining (30)
Pool & Beach (11)
Amenities (10)
Family and Play Areas (5)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
occams-razor
2 December 2017|
AnswerShow all 2 answers
Response from BestSuites | Property representative |
Dear occams-razor, thank you for your question! Our Premiere One Bedroom Suites feature a Queen or King in the bedroom and then a pullout sofa bed in the living room. Our Premiere Two Bedroom Suites feature a Queen in the... More
0
Votes
occams-razor
29 November 2017|
AnswerShow all 2 answers
Response from SilMason | Reviewed this property |
Yes they do
0
Votes
ccaaa
6 June 2017|
Answer
Response from MaraFromToronto | Reviewed this property |
I don't think you have a choice. I think there is only one VIA Rail station in Ottawa and it's about a 9-minute car ride to the hotel. I am not the hotel, just a guest who loves the hotel :)
1
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Room Tips
"The rooms we had were equipped with a full kitchen. The rooms also has balconies."
Read review
"Very spacious rooms with full kitchens."
Read review
"$5 - $10 for the cleaner after your stay."
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"Loved the duvet and the bed. Great sleep both nights that we stayed!"
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