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Les Suites Hotel Ottawa

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#13 of 66 Hotels in Ottawa
Certificate of Excellence
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Les Suites Hotel Ottawa
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1,220 Reviews from our TripAdvisor Community

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Showing 1,147: English reviews
Ho Chi Minh City, Vietnam
Reviewed 18 June 2015

Always nice to have a space that makes you feel at home. Suites have kitchen and laundry facilities. Shopping is walking distance as is bus transit. New subway line station within a 5 minute walk (to open in 2017). Windows open. Nice balcony. Good facilities, shared with inter-connected Novotel Hotel. No room service, but local delivery restaurants will deliver like...

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Helpful?
2Thank Marcel L
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear LaneOne, As a Top Contributor in the TripAdvisor Community, I especially appreciate your excellent review noting that the hotel made you feel at home – thank you! Ottawa is undergoing an exciting transformation with our light rail project scheduled to open in 2017. It will certainly make getting around the city and to the downtown core much easier. Within...

Washington DC, District of Columbia
Reviewed 17 June 2015 via mobile

The place is very dated and needs a refresh badly. The carpet is very worn and things look like they are from the 70s. All the appliances are straight from the 70s. Smells little musty and has cleaning agent smell throughout. I would compare the room quality to a Motel 6. The room is clean just old and you can't...

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Helpful?
2Thank C L
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear C.L., Thank you for your review noting our spacious, well-equipped suites in our fantastic downtown location! Although our Traditional Suites are an excellent value, you may prefer to reserve a Premiere Suite on your next stay with us. These suites feature a more modern décor, pillow-top mattresses and updated furniture and appliances. In mid-November 2015 our limited number of...

Kelowna
Reviewed 16 June 2015

The location makes Les Suites Ottawa an excellent choice for the traveller who wants to leave the car in the garage and explore the downtown area on foot without parking headaches. It is a bonus to have a suite as an accommodation in a big city. Even though this hotel is not inexpensive, the savings are coming in, if you...

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Helpful?
1Thank CharlotteKelowna
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear CharlotteKelowna, Thank you for taking the time to post an excellent review noting our fantastic downtown location and our spacious suites! I’m pleased you enjoyed your complimentary upgrade to one of our Royal Suites. These suites feature a full kitchen with five appliances, two bedrooms, two full bathrooms, livingroom and a meeting room. The master bedroom’s bathroom is indeed...

Reviewed 16 June 2015

It was a good price for a last minute booking, the rooms are cozy, it's close to everything downtown Ottawa. Parking is available for a cost but is limited and the rooms have balconies which can be an asset to some.

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Helpful?
1Thank Tanz323
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear Tanz323, I appreciate your excellent review noting our value for money and fantastic downtown location! We are within a short walking distance to the majority of Ottawa’s attractions (museums, historic Byward Market, Parliament Hill, Rideau Centre, hundreds of restaurants, etc.). Thank you for your review and I look forward to welcoming you back on your next trip to Ottawa!...

Ottawa, Canada
Reviewed 15 June 2015

Stayed in a 2 bedroom suite plenty of room for our family of 5. Clean and comfortable. Staff very quick to answer questions, offer recommendation or provide directions. Within walking distance of the market, excellent restaurants, canal, bike rentals, Parliament Buildings and mall, parked the car and walked everywhere. Definitely stay here again.

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Helpful?
1Thank Nancy V
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear Nancy V., Thank you for your fantastic review and I’m pleased you and your family enjoyed the spaciousness of our two-bedroom suites and our excellent downtown location. I look forward to hosting you and your family again in future! Sincerely, Chris Pierce General Manager

Ontario, Canada
Reviewed 15 June 2015

Carpets and walls were very dirty. Service was extremely tardy and sometimes even ignored requests for towels, etc unless you made multiply phone calls. Managers and staff offered no apologies. Crumbs in pull out beds. Check out and check in took forever. Not enough staff working. Hotel allowed grad students to party and drink alcohol in rooms. Grads were under...

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Helpful?
Thank Angella T
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear Angella T., Thank you for your review. As per our recent correspondence, Team Members were not ignoring your requests. When guests have a “Do Not Disturb” sign on the door, our Team Members will not enter the suite to deliver items. Please note that identification is checked when guests arrive at the hotel and there is an Express Check-out...

North Bay, Canada
Reviewed 15 June 2015

Very friendly staff that went over and above to be welcoming! Check in was efficient and the room was beyond my expectations. Spacious and clean with all the amenities one needs. Convenient well located parking. Steps to great restaurants and shopping. Will stay here every time I am in Ottawa!

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Helpful?
1Thank Cameron C
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear Cameron C., It’s always a pleasure to receive a 5/5 rating, especially those mentioning our friendly Team Members – thank you! First time guests are normally in awe when they realize that our smallest suites are approximately 700 sq. ft. and fully equipped! Once again, thank you for your review and I look forward to hosting you again on...

Reviewed 13 June 2015 via mobile

The hotel is all suites which are spacious with large kitchen and laundry room. The rooms are slightly dated and tired but clean. Service is good although availability of the elevators can be frustrating. There is a small gym and pool and a bar / cafe with a shop for essentials. The hotel is in a great location close to...

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Helpful?
1Thank J L
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear J.L., As a Top Contributor in the TripAdvisor community, I certainly appreciate your 4/5 rating regarding your recent stay with us! Thank you for your kind comments regarding our spacious, clean and well-equipped suites. During high hotel occupancy, which has been the case for the months of May and June, our three elevators are working at maximum capacity and...

St. John's, Canada
Reviewed 12 June 2015 via mobile

My husband and I stayed here for five nights and enjoyed our time. We were in Ottawa for a mini honeymoon before my husband returned to work and even before we got to the hotel they were helping us. There were delays out of our home airport so we decided to extend our stay and the hotel was so easy...

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Helpful?
Thank AmandaD282
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear AmandaD282, Thank you for your awesome review! I do appreciate your kind comments regarding our Team Members as they genuinely care about providing each and every guest with an excellent hospitality experience. I do sincerely apologize for your wait for a baking sheet. With the hotel being sold-out and the volume of guest requests, our Team was slightly delayed...

Calgary, Canada
Reviewed 12 June 2015 via mobile

I was walked to this hotel from another property so it was not my choice to stay here. All staff encountered were very reasonably friendly considering their business levels. The younger lady who checked me in was quite pleasant. The location of this hotel to the market is great if that's where you want to be close too and was...

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Helpful?
Thank TSH-SSCEC
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear TSH-SSCEC, Thank you for taking the time to post a review regarding your recent stay. It is only through guest comments such as yours that we can continue to improve our operation. The housekeeping issues encountered in your suite is certainly not representative of the service standards of the hotel. I would greatly appreciate an opportunity to speak with...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Food & drink at the hotel
No photo provided
Presse Cafe
Cuisines: Canadian, Cafe
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
When you stay at Les Suites Hotel, Ottawa, you really do have the best of everything-the luxury of a great location and the comfort of spacious elegance. Situated in the heart of downtown Ottawa, Les Suites Hotel is next door to great shopping at the Rideau Centre and surrounded by fine dining and entertainment. Ideally located near major travel routes, government offices, and popular attractions, we offer the perfect location for business travelers and leisure guests alike. Les Suites Hotel boasts spacious One Bedroom Suites (700 sq. Feet) and Two Bedroom Suites (over 1000 sq. Feet) complete with full kitchen amenities, ensuite washer & dryers, seperate living and dining room and private balconies! Arrive Empowered and Leave Refreshed! ... more   less 

Additional Information about Les Suites Hotel Ottawa

Address: 130 Besserer Street, Ottawa, Ontario K1N 9M9, Canada
Region: Canada > Ontario > Ottawa
Price Range: RM518 - RM1,249 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Les Suites Hotel Ottawa 3*
Number of rooms: 240
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Hotels.com and Priceline so you can book your Les Suites Hotel Ottawa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Les Hotel Ottawa
Ottawa Les Hotel
Les Suites Ottawa
Hotel Style:
#8 Romantic Hotel in Ottawa
#16 Business Hotel in Ottawa
#16 Family Hotel in Ottawa
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Questions & Answers

Here's what travellers have asked, with answers from Les Suites Hotel Ottawa staff and other travellers.
11 questions
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Questions? Get answers from Les Suites Hotel Ottawa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“breakfast not worth it”
 of 5 bubbles simonbP3863RU, 12 Jan 2017 | Read review
“Depending on the number of people or couples booking you can book a room with more then one bedroom.”
 of 5 bubbles Sherrydawn, 6 Jan 2017 | Read review
“The suites are huge!”
 of 5 bubbles JackieJ290, 5 Jan 2017 | Read review
“Some rooms have an open concept kitchen but you have to request them at check in and they are not guaranteed.”
 of 5 bubbles 120bradb, 29 Dec 2016 | Read review
“One bedroom suite is recommended for a party of four.”
 of 5 bubbles mactac2016, 7 Dec 2016 | Read review
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