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Les Suites Hotel Ottawa

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#13 of 66 Hotels in Ottawa
Certificate of Excellence
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1,204 Reviews from our TripAdvisor Community

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Showing 1,132: English reviews
Halifax, Canada
Reviewed 6 June 2015

I've stayed at this hotel before when I've been in Ottawa for 3-4 nights for business meetings. Our conference was at the Shaw Centre but it's so much better to stay at Les Suites than at the Westin Hotel, in my opinion, because the accommodations are more like an apartment than a hotel. Separate bedroom, living room and dining room...

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Helpful?
Thank Sandra A
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear Sandra A., Thank you for your excellent review mentioning our spacious and well-equipped suites, helpful and friendly Team Members and fantastic location … a short walk to the Shaw Centre! Our guests certainly enjoy the ability to make meals ensuite. Not only is this a healthier option, but it is also cost-effective. Once again, thank you for your review...

Canada
Reviewed 5 June 2015

Large one bedroom with all the amenities of home. All appliances you'd need, including dishwasher and washer/dryer. Strong A/C, windows that open, balcony, spacious bedroom, flat screen tv in living room and in bedroom. Comfortable, clean furniture (carpet looked like it had seen better days, but that may be because tenants didn't take off winter boots and dragged in slush...

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Helpful?
Thank Mentirita
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear Mentirita, Thank you for your awesome review and your recommendation! You are correct in noting that we have pet-free floors for those guests with allergies. For guests who are not accustomed to downtown noise, our courtyard-view suites do eliminate the majority this noise. Our north-facing suites do have an excellent view of the historic Byward Market along with the...

North Bay, Ontario
Reviewed 4 June 2015

We stayed at Les Suites May 24 and 25. The check in was fine, but we asked for a queen bed and got a king instead. On the 25th, construction began in the room beside us, which is used as a residence. The banging on the wall was so loud that my wife and I could not talk to each...

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Helpful?
Thank Iguana Hunter
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear Iguana Hunter, Thank you for your review and as discussed, I sincerely apologized for the noise in the owner-occupied suite next to the suite you were originally assigned. Our Team should have definitely offered assistance with luggage, and I have reviewed this expectation with our Team. As you may not have been aware, the hotel was full during your...

Vancouver, Canada
Reviewed 4 June 2015

The staff really stepped up when my wife required medical attention due to a fall during our stay. They found her an unrgent care clinic and provided taxi vouchers to get to her to the clinic and back to the hotel afterwards. We had a very comfortable and quiet suite and I think it is excellent value for the money.

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Helpful?
1Thank Derek D
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear Derek D., It was a pleasure hosting you and your wife on your recent business trip to Ottawa and thank you for posting an outstanding review! Our Team Members genuinely care for our guests and are always empowered to do the right thing. I look forward to hosting you both again on your next trip to Ottawa! Sincerely, Chris...

Regina, Canada
Reviewed 4 June 2015

I really struggled with a title for this review. As titles are generally supposed to be short snappy appraisals of the property. Unique sounded a little better than "Above average but could be perfect with some work". But, on with the review... The Room: Large apartment style suites; full kitchen with new equipment (full stove, fridge, dishwasher, microwave, cutlery etc)....

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Helpful?
Thank Sarge_The_Duck
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear Sarge_The_Duck, As I Top Contributor in the TripAdvisor Community, I do sincerely appreciate your 4/5 rating and your extensive review regarding your recent stay with us. We will definitely take your title of “unique” as that’s what we are! The hotel offers clean, comfortable, spacious and well-equipped suites in the heart of downtown. Our Team Members go out of...

Reviewed 3 June 2015 via mobile

Be careful of your privacy with this hotel. Before checking out this morning, while using the washroom, the cleaning staff entered my suite without knocking, and with the DND sign on the door. The hotel manager called to tell me the cleaning staff knocked first. I explained they didn't, the washroom door was wide open (I was staying alone -...

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Helpful?
1Thank TomHistorian
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear TomHistorian, Thank you for your review. I was made aware of this issue moments after it occurred, and tried to contact you to discuss further. As you are aware, check-out time is 11:00 a.m. and we had not received a request for a late check out from you. Our seasoned Room Attendant knocked on the door, waited and entered...

Reviewed 3 June 2015

We had a great stay at this hotel! We had a lovely 2 bedroom suite, with living room, dining room,and a kitchen! Excellent for a long or short stay. Steps from the Market, Rideau Centre, and Parliament Hill! Clean rooms, comfortable beds, and friendly staff! Great licensed deli in lobby! Great addition to this hotel! Great stay

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Helpful?
Thank MASH16
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear Mash16, As a Top Contributor in the TripAdvisor community, I especially appreciate your fantastic review of your recent stay with us! Thank you for also mentioning our excellent downtown location, spacious suites, friendly Team Members and our partner, Presse Café located in our lobby. I look forward to hosting you again on your next trip to Ottawa! Sincerely, Chris...

Reviewed 2 June 2015 via mobile

Me and two friends stayed there for the weekend ... the room was very clean service was excellent and it felt kinda like home .. beds are super comfy and it's a great location .. close to parliament and right beside the byward market where there is many shops and even buskers who put on a good show

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1Thank John W
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear John W., Thank you for your awesome review! Les Suites is located within a short walking distance to the majority of Ottawa’s attractions and I’m pleased you and your friends enjoyed the historic Byward Market. Within an area of four blocks square, you'll find museums, an open-air market, cafés, specialty food shops, boutiques, galleries, restaurants, pubs, and more! I...

Barrie, Canada
Reviewed 1 June 2015

Whether business or pleasure, Les Suites is my hotel of choice in Ottawa. You simply cannot beat the spacious layout, or the attentive, courteous service. This time I visited with my partner, my sister, and my mother - we were celebrating Mom's birthday. Our experience was outstanding, and the entire family appreciated how spacious the suites were. You just can't...

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Helpful?
1Thank Tony G
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear Tony G., It’s always a pleasure to hear from our return guests and thank you for your fantastic review! I also appreciate you mentioning our Team Members who have a genuine hospitality service culture. Nearly 50% of our employees have been with the hotel for 10+ years. I’m pleased you enjoyed your Mother’s Day weekend in one of our...

Sao Paulo, SP
Reviewed 30 May 2015 via mobile

My family and I loved staying in this hotel. Great suites for families, very clean, great location, walking distance to the principal attractions in the city, nice indoor pool. I recommend and would stay there again.

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Helpful?
2Thank Fabiana F
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear Fesfabiana, Thank you for your awesome review noting our spacious suites, great downtown location, indoor pool and walkability! Staying at Les Suites means you don’t need a car to travel to the majority of Ottawa’s attractions. Once again, thank you for your review and I look forward to hosting you and your family again on your next trip to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
When you stay at Les Suites Hotel, Ottawa, you really do have the best of everything-the luxury of a great location and the comfort of spacious elegance. Situated in the heart of downtown Ottawa, Les Suites Hotel is next door to great shopping at the Rideau Centre and surrounded by fine dining and entertainment. Ideally located near major travel routes, government offices, and popular attractions, we offer the perfect location for business travelers and leisure guests alike. Les Suites Hotel boasts spacious One Bedroom Suites (700 sq. Feet) and Two Bedroom Suites (over 1000 sq. Feet) complete with full kitchen amenities, ensuite washer & dryers, seperate living and dining room and private balconies! Arrive Empowered and Leave Refreshed! ... more   less 

Additional Information about Les Suites Hotel Ottawa

Address: les Suites Hotel 130 Besserer St, Ottawa, Ontario K1N 9M9, Canada
Region: Canada > Ontario > Ottawa
Price Range: RM466 - RM1,221 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Les Suites Hotel Ottawa 3*
Number of rooms: 240
Reservation Options:
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Also Known As:
Les Hotel Ottawa
Ottawa Les Hotel
Les Suites Ottawa
Hotel Style:
#8 Romantic Hotel in Ottawa
#16 Business Hotel in Ottawa
#16 Family Hotel in Ottawa
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Questions & Answers

Here's what travellers have asked, with answers from Les Suites Hotel Ottawa staff and other travellers.
9 questions
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Questions? Get answers from Les Suites Hotel Ottawa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“One bedroom suite is recommended for a party of four.”
 of 5 bubbles mactac2016, 7 Dec 2016 | Read review
“Ask for a room above the 6th floor as the pool is on the 5th or 6th floor.”
 of 5 bubbles Coffee_Bean333, 5 Dec 2016 | Read review
“Pet friendly but there are pet free floors.”
 of 5 bubbles georgebF169HV, 8 Nov 2016 | Read review
“Street side is noisy, large trucks making deliveries all night.”
 of 5 bubbles myopiniontoo, 16 Oct 2016 | Read review
“You can ask for top floor, any time...”
 of 5 bubbles RichardB205, 8 Oct 2016 | Read review
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