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Les Suites Hotel Ottawa

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Traveller (247)
Room & Suite (332)
Dining (30)
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Overview
  • Excellent48%
  • Very good36%
  • Average10%
  • Poor4%
  • Terrible2%
Travellers talk about
“washer and dryer”(128 reviews)
“full kitchen”(236 reviews)
“rideau centre”(190 reviews)
AMENITIES
Free Wifi
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
All hotel details
Additional information
Offers from Les Suites Hotel Ottawa
Offers & Announcements: BOOK DIRECT - save 20%
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Offers from Les Suites Hotel Ottawa
Offers & Announcements: BOOK DIRECT - save 20%
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,894)
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Traveller rating
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642
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49
Show reviews that mention
All reviewswasher and dryerfull kitchenrideau centrebyward marketgreat locationtwo bedroom suiteparliament hilllaundry roomhome away from homewithin walking distanceown mealslots of spaceparking garageliving areatwo blocksstreet noisepull out couch
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421 - 425 of 1,792 reviews
Reviewed 10 July 2017

While checking in there was some unforeseen delays - another customer was receiving first aid; as a result my check in process was started and ended over 10 mins later. Emmanuel, the front desk worker at the time, realized this and provided me and family...More

Review collected in partnership with this hotel
Thank Wusouza
Response from BestSuites, General Manager at Les Suites Hotel OttawaResponded 11 July 2017

Dear Wusouza, Thank you so very much for recognizing Emmanuel and his service recovery during a guest emergency! I look forward to providing you a warm welcome back on your next trip to downtown Ottawa! Sincerely, Chris Pierce General Manager Ottawa Tourism’s Star Team of...More

Reviewed 9 July 2017

Good location with a fair price, only 15-20 minutes walk to the main sightseeing spots, Parliament, museums n every thing, spacious living room n kitchen, good for family travel. Although our first room check in is a bit stuffy, soon after we submit our feedback...More

Review collected in partnership with this hotel
Thank yi serene z
Response from BestSuites, General Manager at Les Suites Hotel OttawaResponded 10 July 2017

Dear yi serene z, Thank you for your good review and I’m pleased you enjoyed our fantastic downtown location, our Team Members and value for money! Our goal is always to exceed guest expectations and once our Team was aware you were not satisfied with...More

Reviewed 8 July 2017 via mobile

We booked a two-bedrooms suite, and when we arrived at 9pm, the room was not ready, and they wanted to trade it for a regular hotel room. What a way to start the stay... The good: Got parking compensation for the above issue. Box of...More

Thank Francis T
Response from BestSuites, General Manager at Les Suites Hotel OttawaResponded 10 July 2017

Dear Francis, Thank you for your good review mentioning our spacious and well-equipped suites, our fantastic downtown location and our friendly Team Members! Although we are located in an older building, we do our best to keep everything looking fresh. Because we host many families...More

Reviewed 8 July 2017

Highly recommended to stay in this hotel. It has the best location(just a short walk to the parliament hill), best room space (apartment setting including bedroom, sitting room and kitchen), and great value for moneyMore

Review collected in partnership with this hotel
Thank dmw0001
Response from BestSuites, General Manager at Les Suites Hotel OttawaResponded 10 July 2017

Dear dmw0001, As an independent, non-branded hotel we definitely appreciate your recommendations and 5/5 rating – thank you! It would be a pleasure to welcome you back on your next stay in downtown Ottawa! Sincerely, Chris Pierce General Manager Ottawa Tourism’s Star Team of the...More

Reviewed 8 July 2017

The suite was amazing, lots of room, we really enjoyed our stay and we will definitely be back to Les Suites again . The hotel is also close to everything and within walking distance. I would definitely recommend this hotel.More

Review collected in partnership with this hotel
Thank bradstef
Response from BestSuites, General Manager at Les Suites Hotel OttawaResponded 10 July 2017

Dear Bradstef, Thank you so very much for your awesome review mentioning our spacious suites and our fabulous downtown location! It would be a pleasure to host you again on your next trip to Ottawa! Sincerely, Chris Pierce General Manager Ottawa Tourism’s Star Team of...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Restaurant
Room Service
Hotel Amenities
Business Centre with Internet Access
Room Service
Meeting Rooms
Dry Cleaning
Laundry Service
Multilingual Staff
Self-Serve Laundry
Concierge
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$138 - US$271 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Romantic Hotel in Ottawa
#15 Family Hotel in Ottawa
#16 Business Hotel in Ottawa
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$138 - US$271 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Romantic Hotel in Ottawa
#15 Family Hotel in Ottawa
#16 Business Hotel in Ottawa
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (247)
Room & Suite (332)
Dining (30)
Pool & Beach (11)
Amenities (10)
Family and Play Areas (5)
Business Centre & Event Rooms (2)
Questions & Answers
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Julie L
21 March 2018|
Answer
Response from BestSuites | Property representative |
Dear Julie, Thank you for your inquiry! The parking garage next to the hotel does have a height restriction on 3 of the 4 floors. When you check-in, please advise the Front Desk of the height of your vehicle. If your... More
0
Votes
Julie L
20 March 2018|
Answer
Response from BestSuites | Property representative |
Dear Julie, Thank you for your inquiry. Hotwire does indicate that there is a surcharge for parking. Parking at the hotel is $23 plus taxes which is actually on the lower end of the spectrum for downtown hotel parking... More
1
Vote
occams-razor
2 December 2017|
AnswerShow all 2 answers
Response from BestSuites | Property representative |
Dear occams-razor, thank you for your question! Our Premiere One Bedroom Suites feature a Queen or King in the bedroom and then a pullout sofa bed in the living room. Our Premiere Two Bedroom Suites feature a Queen in the... More
0
Votes
Room Tips
"Higher floors give a good view."
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"Hotel is newly renovated and all rooms are lovely."
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"Higher floors have better views but lower floors have few elevator delays: a personal choice."
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"Check out the balcony.....great view and lots of fresh air"
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