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Residence Inn Ottawa Downtown

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#13 of 66 Hotels in Ottawa
Certificate of Excellence
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Residence Inn Ottawa Downtown
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766 Reviews from our TripAdvisor Community

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Showing 703: English reviews
Calgary
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 3 days ago NEW

We stayed in the Residence Inn in October and were not impressed. It is not that it was bad, we just expected a lot more, particularly given how many Air Miles we used to stay there. First, as others have mentioned, the check in is on the 4th floor. Normally this isn't a big deal, but there is certainly something... More 

Helpful?
Thank UncleRJ
Douglas C, Front Office Manager at Residence Inn Ottawa Downtown, responded to this review

Dear UncleRJ, Thank you very much for your time in sharing your experience with us. Feedback is crucial for hotel success, and we greatly appreciate you taking time for us. Good or bad, it helps everyone! I feel it necessary to address a few things in your review: It appears from your comments about the kitchenette, that you booked a... More 

St. John's, Newfoundland and Labrador
1 review
Reviewed 3 days ago NEW

My husband, little girl (1.5) and I stayed here for 5 nights in November. Our experience was wonderful. The complimentary buffet breakfasts were delicious and provided lots of choice for my little picky eater. The staff were very accommodating, responding on questions and requests quickly and then following up on the response. The location was great and convenient for walking... More 

Review collected in partnership with this hotel

Helpful?
Thank allison_kennedy23
Vaudreuil-Dorion, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 days ago NEW

The hotel is walking distance from the market, the Rideau centre, the Museum of Nature. Service was fantastic! The underground parking was difficult to maneuver-spaces were very small and going from one floor to the next was one lane for 2 way traffic-we nearly had a head on collision with a car racing around the corner towards us. Scary! But... More 

Review collected in partnership with this hotel

Helpful?
Thank Jacqueline B
New York City, New York
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 days ago NEW

Residence Inn's have the feeling that you are staying in an apartment, not in a Hotel room. I love coming back to my "room" and sitting in my living area with couches, tables and TV. I don't feel like I am "on the road". They also come equipped with a cooking area - we had an oven, stove, full size... More 

Review collected in partnership with this hotel

Helpful?
Thank robert s
Douglas C, Front Office Manager at Residence Inn Ottawa Downtown, responded to this review

Thank you robert s! A great review, and I appreciate your feedback. Your insight will help a lot of fellow travelers, and I hope you enjoyed your time in our city! Should you ever look to return, or any questions arise, please feel more than welcomed to contact me for assistance. Cheers, Douglas Crosbie Guest Services Manager douglas.crosbie@marriott.com More 

Ottawa, Canada
1 review
Reviewed 5 days ago NEW

I love the kitchenette in the room. Breakfast included is a good deal and the service from the breakfast crew is outstanding. Everyone in this hotel is extra courteous from the front door person, reception and housekeepers I run into in the hallways.

Review collected in partnership with this hotel

Helpful?
Thank Hlezi S
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi Hlezi S, Thank you so much for recognizing the associates of the Hotel who work hard to ensure the best of services for all our guests. I would also like to thank you for staying with us . We look forward to your future visits. With kind regards, NR More 

Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 5 days ago NEW via mobile

If you are in Ottawa to check out the sights and visit numerous museums it won't matter as much as you must likely will be out most of the time. The hotel is centrally located and you are in walkable distance pretty much everywhere. I thought this was a great benefit. If you are planing on staying though and enjoy... More 

Helpful?
Thank Maya_onhols
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi Maya_onhols, Thank you for your comments after your recent stay with us. While we are centrally located, it is convenient to walk to most of the places here and eliminates the requirement of any transportation. I appreciate your comments about the decor of the Hotel and while this is a fact we also try and keep the rooms absolutely... More 

Victoria, Canada
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 days ago NEW

My husband and I had a great time staying here. A great location making it walkable to Parliament buildings, Rideau Centre, Byward market, and even the Canadian Mint! The breakfasts had a good selection, the staff were very helpful with directions, storing luggage etc. Room was clean and quiet. It was nice to have the kitchen area also. I didn't... More 

Review collected in partnership with this hotel

Helpful?
Thank DebbieLarice
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi DebbieLarice, Thank you for staying with us and your comments thereafter. The greatest advantage of staying in the downtown area is the proximity to all the places of interest and this relieves all of driving and parking etc. Thank you for mentioning this. I would like to thank you for mentioning the staff who care and go out of... More 

Medicine Hat, Alberta
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

The location is great, you can walk to the all locations on the "Ottawa self walking tours guide" (zones 1 to 7). Public transport is very close and if you spend some time on Google you can plan trips all over the city on public transport. If you want to see the Ottawa Senators at the Canadian Tyre Centre then... More 

Review collected in partnership with this hotel

Helpful?
1 Thank sfb997
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi sfb997, Thank you for your great comments on the surrounding areas and the way to a Hockey game!!! We do have a lot of Hockey and Football enthusiasts as also people who like good shows at the Canadian Tire center stay with us. The convenience of taking a bus to such events makes it even better. Please do stay... More 

Halifax, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

Great hotel. It was like staying in an apartment. The room was spacious and clean. Really enjoyed the free breakfast. The meeting room was great and the staff very responsive to our requests for temperature adjustments.

Review collected in partnership with this hotel

Helpful?
1 Thank marina h
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi marina h, Thank you for your nice comments about the staff and your stay with us. We pride in doing the best we can for all our guests and thank you for recognizing this. Hope you enjoyed the evening food offerings as well which we have on the first three days of the week. Hope you make to Ottawa... More 

Ottawa, Canada
Level Contributor
1 review
Reviewed 1 week ago

Love the facilities. The suites are a great size and clean. The breakfast is great. The location is ideal for conferences at the Shaw center, shopping or even tourist sites. Stay here whenever possible!

Review collected in partnership with this hotel

Helpful?
Thank Athina D
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Thank you for staying with us and love your comments. While the walk to the Shaw center in this weather is not the greatest, in spring and summer with all the activities in the city it is a great walk to all the neighboring places of interest and activities. We look forward to another visit to Ottawa. Regards, NR More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Residence Inn Ottawa Downtown

Address: 161 Laurier Ave W, Ottawa, Ontario K1P 5J2, Canada
Region: Canada > Ontario > Ottawa
Price Range: RM559 - RM1,148 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Ottawa Downtown 3*
Number of rooms: 177
Reservation Options:
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Also Known As:
Residence Inn Ottawa Downtown Hotel Ottawa
Ottawa Residence Inn
Hotel Style:
#20 Family Hotel in Ottawa
#25 Business Hotel in Ottawa
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Ottawa Downtown staff and other travellers.
6 questions
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Colchester, Vermont
Canada
4 months ago
wISCONSIN
over a year ago

See all questions (6)

Questions? Get answers from Residence Inn Ottawa Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Fluffy towels”
 of 5 bubbles , 27 Nov 2016 | Read review
“We had a room with a teeny weeny kitchen, but there are rooms available with a bit bigger kitchen if you are planning on eating in for several days.”
 of 5 bubbles Mr2je, 16 Nov 2016 | Read review
“It was very quiet in the large corner suite. I doubt there are any views as it is downtown and there are office buildings nearby.”
 of 5 bubbles melodym469, 1 Nov 2016 | Read review
“Suite was very spacious and super clean. Beds were extremely comfortable. Full kitchen was a plus for sure.”
 of 5 bubbles 244lindac, 1 Nov 2016 | Read review
“The room was quite large. nice layout. comfortable bed.”
 of 5 bubbles 577neriv, 30 Oct 2016 | Read review
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