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Residence Inn Ottawa Downtown

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#15 of 66 Hotels in Ottawa
Certificate of Excellence
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1 room 2 adults 0 children
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Residence Inn Ottawa Downtown
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799 Reviews from our TripAdvisor Community

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Showing 734: English reviews
Ottawa, Ontario
Reviewed 2 days ago NEW

These hotel from Marriott are just perfect for business and family trips. We always try to stay at this type of hotel in cities that is is offered. The rooms at this location were super big. A little dated but very clean and located downtown. Close to everything.

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Helpful?
Thank Canadians_1907
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi Canadians_1907, We love our guests and try and do everything to give them a great experience here and glad you had a good time while in Ottawa. We look forward to your future stays with us. Regards, NR

Ottawa, Ontario
Reviewed 3 days ago NEW

This is our second time staying for 6 days at the residence inn. We love it. The people are warm. Anything that we need gets taken care of promptly. You cannot go wrong staying here. I highly recommend it to you.

Review collected in partnership with this hotel
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Helpful?
Thank janemC2705SK
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi janemC2705SK, Thank you for staying with us and wonderful that all your needs were taken care of by our associates. We try hard to please and your words confirm our good intentions. We look forward to your continued patronage. With kind regards, NR

Lewisporte, Canada
Reviewed 3 days ago NEW

Great hit buffet breakfast with lots of choices , and the staff was wonderful. The only negative would be that the towels were awful. Nice new fluffy towels are needed. This hotel is in a perfect location.

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Helpful?
Thank benjak
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi benjak, Thank you so much for your stay and the wonderful comments thereafter. Sorry about the state of the towels. We do replenish our stocks regularly. I will certainly look into it. Glad you liked our location and we look forward to your next visit to Ottawa and a stay with us. With kind regards, NR

Sydney, Australia
Reviewed 5 days ago NEW

Central location in Ottawa - warm & comfortable rooms - lots of space. Older style property but clean & staff friendly. Tim Horton downstairs with Starbucks & food places nearby. Quick walk even in the snow to rideau centre & parliament building

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1Thank 27fionas
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi 27fionas, Thanks for your nice comments of the Hotel and service after your stay with us. I am glad you found everything to your satisfaction including the closeness of the places of interest. Please do visit us again and we have plenty going on in Ottawa in 2017!!! Regards, NR

Prince Albert, Canada
Reviewed 5 days ago NEW

Clean, quiet residence to stay while on business in Ottawa, in a great location and at a palatable price. It is within walking distance to any of the amenities downtown. I really enjoy the continental breakfast that is provided, it is in a very clean and quiet atmosphere and the staff is very caring.

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1Thank craig m
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi craig m, Thanks for your great comments after your stay with us. Thank you for recognise our staff who really care to treat all our guests in the best way possible. We look forward to a future visit to Ottawa and another stay here! With nkind regards, NR

Mississauga, Ontario
Reviewed 5 days ago NEW

I read reviews on the hotel before we left so I wasn't too surprised. The entrance to the hotel is terrible no where to park car while you go into hotel and register, it was winter and there was snow so it was messy and there were other cars in the driveway at same time, appearance of hotel once inside...

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Helpful?
1Thank Sandra Y
Douglas C, Front Office Manager at Residence Inn Ottawa Downtown, responded to this review

Dear Sandra Y, Thank you very much for taking time to provide feedback to us, and the traveling community from your stay at the Residence Inn. I am pleased to hear that online reviews prepared you for our hotel, and it provided an expectation that somewhat matched your experience. Online reviews are valuable, and I'm pleased that you have helped...

St Catharines
Reviewed 6 days ago NEW

The room suite was very spacious with all areas completely separated. The TV channel assortment was great. The lighting could have been better over the sitting area in particular in order to work and watch TV at the same time. The working desk was small and in a location detrimental to watching TV at the same time and was therefore...

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1Thank wybren
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi wybren, Thank you for your comments after your recent stay with us. Glad you were able to enjoy our spacious room and the breakfast choices. Being in the downtown core all attractions are in proximity and glad you were able to enjoy the short walks to them. I have made a note on the lighting and we will work...

Surrey, British Columbia
Reviewed 1 week ago

Although in need of a facelift this all suites hotel is located close to so many of Ottawa's attractions. Breakfast included and a Tim Hortons in the lobby and a Starbucks just up the street. Front desk staff friendly and helpful and has a parade as well. Would stay again.

Review collected in partnership with this hotel
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Helpful?
1Thank Echomama
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi Echomama, Thanks for your comments and your stay with us. I appreciate your comments on all aspects of the Hotel . I am glad that the Desk staff were friendly and helpful. Please do stay with us again and we look forward to serving you . With kind regards, NR

Montreal, Quebec
Reviewed 1 week ago

While simple and not very fancy, the hotel was perfect. Things I loved -hearty gluten free bread, lemon slices and hot water, soya milk, hard boiled eggs, chamomile tea and spinach as options for breakfast (im a health nut and vegetarian) The sauna, pool and jacuzzi The mini kitchen in my room (sink, fridge, microwave, kettle, cutlery, etc) Big bath...

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1Thank danaa352
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi danaa352, Thank you for a great review and appreciate the time you took to post it!! It give me immense pleasure to read a nice review like yours. You took care of everything that is at the Hotel. While your comments on mini- serve packets of the confiture and cheeses etc is valid, due to the perception of hygiene...

Reviewed 1 week ago via mobile

This is my go to hotel for my group when we travel to Ottawa. We get suites so we can hang out and not be sitting on someone else's beds. Rooms are HUGE. Breakfast is included and there are lots of options. I often stay for a week and I never eat the same thing two days in a row....

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Thank Casseynotclassy
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi Casseynotclassy, I am so glad that you enjoyed the spacious room. Our associates take pride in providing the best services they can and you confirmed this !!! I am sorry about the gym being inadequate for you. Look forward to your next visit. With kind regards, NR

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Residence Inn Ottawa Downtown

Address: 161 Laurier Ave W, Ottawa, Ontario K1P 5J2, Canada
Region: Canada > Ontario > Ottawa
Price Range: RM581 - RM1,182 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Ottawa Downtown 3*
Number of rooms: 177
Reservation Options:
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Also Known As:
Residence Inn Ottawa Downtown Hotel Ottawa
Ottawa Residence Inn
Hotel Style:
#20 Family Hotel in Ottawa
#25 Business Hotel in Ottawa
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Ottawa Downtown staff and other travellers.
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Questions? Get answers from Residence Inn Ottawa Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great location”
 of 5 bubbles Canadians_1907, 19 Jan 2017 | Read review
“Watch out for hockey teams staying over!”
 of 5 bubbles 27fionas, 16 Jan 2017 | Read review
“Very spacious although comforter for bed could have been a bit heavier”
 of 5 bubbles wybren, 15 Jan 2017 | Read review
“Given checkout is 12noon, unsure why housekeeping knocked on the door at 930am to ask when we were leaving. Felt pressured to leave. ”
 of 5 bubbles 22gillybean, 5 Jan 2017 | Read review
“Yes, tip the Room attendant, the houseperson delivering your requests, the staff taking care of breakfast...”
 of 5 bubbles francisbl2016, 1 Jan 2017 | Read review
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