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Residence Inn Ottawa Downtown

1,086 reviews
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Traveller (87)
Room & Suite (192)
Dining (25)
Overview
  • Excellent38%
  • Very good46%
  • Average12%
  • Poor3%
  • Terrible1%
Travellers talk about
“full kitchen”(81 reviews)
“byward market”(98 reviews)
“parliament hill”(90 reviews)
Free Wifi
Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
3.0 Star Hotel
All hotel details
Offers from Residence Inn Ottawa Downtown
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Rooms
31 Jan1 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,086)Write a Review
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390
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451
117
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Show reviews that mention
All reviewsfull kitchenbyward marketparliament hillottawa downtownlarge living roomtim hortonsone bedroom suitewithin walking distanceparking garage iswaffle makerconfederation parkfree breakfastsofa bedwasher dryerbit datedexcellent locationyogurt
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1 - 5 of 1,006 reviews
Reviewed 2 days ago

Always find the staff super friendly and really work to make you happy. It is located downtown Ottawa close to everything and loads of restaurants. Would not stay anywhere else when in Ottawa. Rooms are well kept and very clean. With a free full breakfast...More

Review collected in partnership with this hotel
Thank Linda S
Response from N R, General Manager at Residence Inn Ottawa DowntownResponded yesterday

Hi Linda S, Thank you for your wonderful comments on the Hotel and the services and glad we could meet your needs and conveniences. We have a great Housekeeping team that works to keep our property clean and thank you for commenting on it as...More

Reviewed 3 days ago

A great hotel. Rooms are huge and clean. Breakfast is fantastic. We were able to cook in own room as well. Walking distance to everything. Staff was very friendly and helpful stayed with a large group and they were more than accommodating. Thanks !!More

Review collected in partnership with this hotel
Thank U1386JSsamc
Response from N R, General Manager at Residence Inn Ottawa DowntownResponded yesterday

Hi U1386JSsamc, Thank you so much for your comments and we are so happy that a lot of the aspects of the Hotel met your needs. We consider it our duty to accomodate as many needs of our guests we can. We look forward to...More

Reviewed 4 days ago

Residence Inn was comfortable and a great location. Enjoyed the proximity to restaurants and Ottawa University. This was a combination business and family visit trip and the hotel was perfect for our needs.

Review collected in partnership with this hotel
Thank janicepb2017
Response from N R, General Manager at Residence Inn Ottawa DowntownResponded 2 days ago

Hi janicepb2017, Thank you for your stay and the comments thereafter. We're glad your stay was comfortable. We look forward to your return. With kind regards, NR

Reviewed 4 days ago

This was a friendly, clean comfortable hotel within walking distance of Centre Town Ottawa: Parliament Hill, the Canada 150 rink, Byward Market, Rideau Mall, etc. The staff was lovely, the breakfast satisfying & the hotel amenities clean & well looked after. The hotel is older...More

Review collected in partnership with this hotel
Thank wendyo166
Response from N R, General Manager at Residence Inn Ottawa DowntownResponded 2 days ago

Hi wendyo166, Thank you form your stay with us and happy that your stay was to your satisfaction. We do have some things that we need to take care of in the next reno9vation of the Hotel and your points have been noted. Thank you...More

Reviewed 5 days ago

Hade a fabulous stay. sisters time. the room was amazing,location is perfect .thank you I would have liked to have a place to smoke. Planing a return trip sometime in May. the breakfasts was really good and love that it comes with the roomMore

Review collected in partnership with this hotel
Thank Debbie S
Response from N R, General Manager at Residence Inn Ottawa DowntownResponded 3 days ago

Hi Debbie S, Glad you have a sisters time here with us and glad the location suited you. Unfortunately, there is only one spot at the rear of the Hotel for smokers and this is unfortunately the way we seem to going. Glad you had...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$132 - US$236 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Family Hotel in Ottawa
#25 Business Hotel in Ottawa
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$132 - US$236 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Family Hotel in Ottawa
#25 Business Hotel in Ottawa
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (87)
Room & Suite (192)
Dining (25)
Pool & Beach (12)
Hotel & Grounds (70)
Bathroom (9)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
datgood
16 January 2017|
AnswerShow all 4 answers
Response from Douglas C | Property representative |
Hi datgood, Thank you for choosing the Residence Inn. Our 1 bedroom suites are a good size, some upwards of 600 square feet, and there usually isn't an issue with space for a family of 3. Our suites with 2 queen beds can... More
0
Votes
OpieOP
18 December 2016|
Answer
Response from Douglas C | Property representative |
Thank you OpieOP for your question. Parking is available at the hotel, as of Jan 1st, 2017 the parking charge is 23.00/night plus taxes. Prior to Jan 1st, the charge is 21.00/night plus taxes. Please let us know if you... More
0
Votes
OpieOP
18 December 2016|
AnswerShow all 2 answers
Response from Douglas C | Property representative |
Thank you OpieOP for your question. Parking is available at the hotel, as of Jan 1st, 2017 the parking charge is 23.00/night plus taxes. Prior to Jan 1st, the charge is 21.00/night plus taxes. Please let us know if you... More
0
Votes
Room Tips
"I don't know what to write here"
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"Scent of room a little overpowering at first"
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"Book at another hotel!"
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"If you can ask for one facing the south(on Laurier), you'll get a view of some of the city. You might..."
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