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Swiss Hotel

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#26 of 66 Hotels in Ottawa
Certificate of Excellence
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Swiss Hotel
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344 Reviews from our TripAdvisor Community

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Showing 275: English reviews
Montana
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 2 weeks ago

I stayed here while attending a conference in the byward district. It's a great location- about a 5 min walk. My room was small, but fine for one person. The bathroom was very cute, and clean. The staff were super friendly and helpful. Having an iPad, coffee, and kettle in the room (plus chocolates) was a very nice touch. Being... More 

Helpful?
Thank LDarian
Sabina S, Owner at Swiss Hotel, responded to this review

Thank you very much for taking the time to write us a lovely review! We are really happy you enjoyed the amenities we've provided in the rooms. Hope to see you again on your next visit to Ottawa. More 

Alsip, Illinois
Level Contributor
46 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 4 weeks ago

If you're looking for modern elegance with an old-world emphasis on personal service, you have come to the right place. Throw in convenience to downtown Ottawa, and you have the Swiss Hotel. Our standard room on the first floor was small but adequate, with a beautifully remodeled bathroom. Being able to open the windows for fresh air overnight was a... More 

Helpful?
Thank leland9552
Sabina S, Owner at Swiss Hotel, responded to this review

Thank you so much for taking the time to write us this review! We are very happy you enjoyed your stay, and hope to welcome you back at some point in the future! More 

Toronto, Canada
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 15 October 2016

We chose this hotel mainly for the location, walking distance to everything. Our room was lovely and clean and surprisingly quiet at night. It was comfy, spacious, the towels & bed linens all high quality. The Nespresso was a nice feature. We managed to get parking onsite as we didn't require our car during the stay. Staff were polite &... More 

Helpful?
Thank Britchick72
Sabina S, Owner at Swiss Hotel, responded to this review

Thank you very much for choosing the Swiss Hotel, it was a pleasure having you and we hope to see you again in the future. All the best to you both! More 

Level Contributor
40 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 13 October 2016

For all those who say that Swiss Hotel is well-located, neatly furnished and has friendly staff, I'm in absolute agreement. My wife and I really loved the hotel especially the attention to detail in the cosy rooms. The breakfast cost $15 but was copious and had much variety. The staff look after everyone very well during the meal - almost... More 

Helpful?
Thank Guy L
Sabina S, Owner at Swiss Hotel, responded to this review

Thank you so much for taking the time to write us this review! We are pleased that you enjoyed your stay, what we had on offer, and our location so thoroughly! We certainly hope to welcome you back next time your travels bring you through Ottawa again! More 

Ontario, Canada
1 review
Reviewed 11 October 2016

Stayed one night for business - good location. Room was tiny, but clean (room 203). However, it was too light to sleep for more than an hour or so - although I was exhausted my brain woke me up 6 or 7 times during the night believing it was morning. Blinds and curtains were totally inadequate for the bright street... More 

Helpful?
Thank traveloften399
Sabina S, Owner at Swiss Hotel, responded to this review

Thank you for writing the review. The clerk in question checked the lost and found immediately and searched your vacated room after the call ended, found nothing, left a note to see if the morning staff found anything and to call you back should it come up, and they did not find anything as well. We are sorry that you... More 

Caledonia, Canada
Level Contributor
60 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 7 October 2016

Stayed here with friends for three nights. We had not been here for a number of years, and were surprised by the extra fees for breakfast and parking as in the past we did not pay, but no worries, the location still makes it worth it. The breakfasts were excellent and worth the extra fee. The rooms were comfortable, clean... More 

Helpful?
Thank Gary B
Sabina S, Owner at Swiss Hotel, responded to this review

Thank you very much for taking the time to write such a lovely review! Unfortunately with the cost of food going up we had to adapt to the inflation and could no longer include it in our price. However we are happy to hear it was worth it. All the best to you, we hope to see you all again. More 

Silver City, New Mexico
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 September 2016 via mobile

This is a lovely boutique hotel in an old building that has wonderful charm, fun decor and a cozy feel. Love the stone building and red geraniums! The staff is friendly and very helpful. The location was perfect for us as we enjoyed walking the city for the two days we were there. Byward Market is nearby, an easy walk.... More 

Helpful?
Thank StellaNM
Sabina S, Owner at Swiss Hotel, responded to this review

Thank you so much for your lovely review with all its kind words! We are very happy you enjoyed your stay with us and took advantage of our location to better explore the city, and we are especially pleased that you got to try our breakfast! Thank you again for the taking the time to write this, and we hope... More 

Toronto, Canada
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 25 September 2016

very clean, very tiny rooms. Barely room for our luggage with no luggage stands provided. Great Location. Staff very friendly but no water in the rooms and no access to water or ice in the hotel. Bit on the noisy as it's surrounded by U of O residences and late night Byward Market stragglers

Helpful?
Thank Janet H
Sabina S, Owner at Swiss Hotel, responded to this review

Thank you for the review! The tap water in Ottawa is very drinkable, there is an ice bucket in every room that we can fill for you, and there is a filtered water dispenser in the reception area. All of our rooms have running water. Thanks for staying with us! More 

Coffs Harbour, Australia
Level Contributor
90 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
Reviewed 22 September 2016

Before coming here I spent several nights in grand but characterless hotels with uniformed doormen and lobbies the size of Grand Central Station, so it was a nice change to stay in a — shall we say — boutique hotel in an older building in downtown Ottawa. (A good deal cheaper, too!) It's been fabulously renovated throughout with comfortable furnishings,... More 

Helpful?
Thank GrahamWM
Sabina S, Owner at Swiss Hotel, responded to this review

Thank you so much for taking the time to write this review! We are especially pleased that you enjoyed our decor and breakfast, both of which have been the products of special attention and care on our end. The Cumberland/Rideau route is the one we recommend to all of our guests when we give them maps upon arrival! Once again,... More 

Vancouver, Canada
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 18 September 2016

This place can be described as eclectic. I loved the nespresso machine, the bodum water kettle, the wine glasses and the modern decor. Details matter! We loved the convenient location, especially so close to the Byward Market. The staff were nice and friendly. It was a little strange to have to buzz in, but when we accidentally walked up Daly... More 

Helpful?
1 Thank vinniey
Sabina S, Owner at Swiss Hotel, responded to this review

Thank you for taking the time to write this review! The reason why the front door is locked is because the reception is not on the same floor as the front door, so we cannot keep a direct eye on the comings and goings of every person, guest or otherwise, which is a luxury hotels with a different layout often... More 

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Deluxe King Room with Fireplace (46)
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Deluxe Queen Room with Fireplace (30)
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Jacuzzi Suite (54)
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Swiss Hotel is ideally located in downtown Ottawa in the heart of the Nation's Capital within easy walking distance to tourist attractions, shopping, restaurants, bars, and convention sites. This European-style boutique hotel has modern flair and offers its clients a warm, cozy and intimate accommodation experience with friendly service in a quiet, stress free environment. Each of the 22 rooms has private bathroom, A/C, European style white bedding that is 100% cotton with plush duvets, hardwood floors, free hi-speed wifi internet, an iPad and a Nespresso coffee machine in every room. For business or pleasure, choose from standard, superior, deluxe rooms with a fireplace or our romantic getaway suite with a double Jacuzzi. The hotel offers an optional healthy Swiss buffet breakfast, as well as opportunities for small meetings. The hotel also has a pretty courtyard garden patio for relaxation - a true oasis in the middle of the city. ... more   less 

Additional Information about Swiss Hotel

Address: 89 Daly Ave., Ottawa, Ontario K1N 6E6, Canada (Formerly Gasthaus Switzerland Inn)
Region: Canada > Ontario > Ottawa
Price Range: RM674 - RM938 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Swiss Hotel 3.5*
Number of rooms: 22
Reservation Options:
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Hotel Style:
#14 Romantic Hotel in Ottawa
#14 Business Hotel in Ottawa
#21 Family Hotel in Ottawa
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Questions & Answers

Here's what travellers have asked, with answers from Swiss Hotel staff and other travellers.
1 question
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Questions? Get answers from Swiss Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor is probably quietest.”
 of 5 bubbles LDarian, 14 Nov 2016 | Read review
“Room 203 is too light to have a restful night”
 of 5 bubbles traveloften399, 11 Oct 2016 | Read review
“Book early for a room on the 1st floor”
 of 5 bubbles mandkmorrow, 12 Sep 2016 | Read review
“There is no elevator in this 3-story hotel.”
 of 5 bubbles HansieDub, 1 Sep 2016 | Read review
“Permit youself the pleasure of a jacuzzi room.”
 of 5 bubbles Bruno_8882014, 21 Aug 2016 | Read review
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