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Hyatt Place Ottawa - West

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300 Moodie Dr, Ottawa, Ontario K2H 8G3 Canada
Lowest prices for your stay
US$112
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Free cancellation until 18/08/22
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Expedia.comUS$112
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (21)
Room & Suite (24)
Dining (4)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 06/04/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 06/04/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#40 of 81 in Ottawa
Location
Cleanliness
Service
Value
Travellers' Choice
Our comfortable, modern hotel is located just three minutes from National Defense Headquarters and a short drive from downtown Ottawa, lauded museums, and ambling riverbank paths. Glide across nearly 1,000 kilometers of biking paths, or enjoy artisanal eats at the farmer’s market. Need a guide? Our team can help you dine and explore like a local.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Patio
Kids stay free
Children's television networks
Electric vehicle charging station
Street parking
Wifi
Pool / beach towels
Indoor pool
Heated pool
Private pool
Saltwater pool
Shallow end in pool
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
24-hour security
Baggage storage
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Sun loungers / beach chairs
First aid kit
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Soundproof rooms
Housekeeping
Interconnected rooms available
Safe
Seating area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, French, Spanish, Filipino and 1 more

Location

Full view
37Car recommended
Grade: 37 out of 100
32Restaurantswithin 1 km
1Attractionwithin 1 km
108Reviews2Q+A3Room tips
Traveller rating
  • 65
  • 22
  • 9
  • 7
  • 4
Time of year
Traveller type
Language
Selected filters
  • Filter
  • English
Popular mentions
Sabrina M wrote a review 18 May
1 contribution
My family booked some rooms and reserved a space for a wedding. The hotel screwed up our rooms and didn't have enough available when we showed up even though we ALREADY booked them. After waiting in long lines to talk to staff about this others had the SAME issue. When we were ready for the wedding after party we booked the tables were not ready and were DIRTY with plates and garbage. So understaffed no one even helped us. We cleaned it ourselves! When we went to order drinks it took over a half hr to get a drink and then they ran out of alcohol - for a booked wedding party?? Beautiful rooms and clean but staff and customer service are NOT WORTH IT. Awful.
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Date of stay: May 2022Trip type: Travelled
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Response from Ingrid Morgan, Other at Hyatt Place Ottawa - West
Responded yesterday
Thank you for your honest feedback. I apologize that your experience was anything less than satisfying. We will look into issues you have described. Thank you,
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GoPlaces728002 wrote a review 18 May
1 contribution
Hotel was very clean and staff was super friendly. The check in and check out process was very smooth. Room was very comfortable. Breakfast was ok, the are could off been a bit bigger but it did not bother me.
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Review collected in partnership with Hyatt Hotels
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Alison Hunter, General Manager at Hyatt Place Ottawa - West
Responded 3 days ago
Thank you for your review. We are so pleased you had such a great stay and hope to see you again soon.
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arrowitforward wrote a review 12 May
Gananoque, Canada1 contribution
Our new favourite spot to stay with our kids when we travel to Ottawa for hockey or mini getaways! The breakfasts are better than expected and the sectional couch in each room gives it a spacious yet cozy feeling. The staff are so very friendly!
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Review collected in partnership with Hyatt Hotels
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from Alison Hunter, General Manager at Hyatt Place Ottawa - West
Responded 1 week ago
We love that we have become your new favourite spot in Ottawa. We cant wait to welcome you back soon!
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tulayla k wrote a review 12 May
1 contribution
Amazing service. Basel Tillawi in the breakfast buffet was very kind and hospitable. Hotel is very clean. Room is very spacious. Bathrooms are clean. Will definitely stay there again. Highly recommended
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Date of stay: May 2022Trip type: Travelled
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Response from Alison Hunter, General Manager at Hyatt Place Ottawa - West
Responded 1 week ago
We are so proud of our exceptional team. Thank you for your kind words.
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ckbandc wrote a review 9 May
Toronto, Canada1 contribution
The room was very cold. The solution suggested by staff was to turn AC off altogether which made the room really stuffy. Check in and check out had its problems. The breakfast room is too small, no covid protocol is possible. The breakfast buffet selection is what you would expect from a Hyatt but it is poor quality (cheap OJ, stale bread, bad coffee)
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Review collected in partnership with Hyatt Hotels
Date of stay: April 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from Alison Hunter, General Manager at Hyatt Place Ottawa - West
Responded 1 week ago
We are sorry that your stay was anything less than exceptional. We hope you give us another opportunity.
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PRICE RANGE
US$116 - US$164 (Based on Average Rates for a Standard Room)
LOCATION
CanadaOntarioOttawa
NUMBER OF ROOMS
140
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Frequently Asked Questions about Hyatt Place Ottawa - West
Which popular attractions are close to Hyatt Place Ottawa - West?
Nearby attractions include Capital Wholesale Diamonds (1.1 km) and The Spa Ottawa (0.6 km).
What are some of the property amenities at Hyatt Place Ottawa - West?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Hyatt Place Ottawa - West?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hyatt Place Ottawa - West?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hyatt Place Ottawa - West?
Yes, free parking and street parking are available to guests.
What are some restaurants close to Hyatt Place Ottawa - West?
Conveniently located restaurants include Duna European Bistro, The Brew Table Restaurant Bar, and Thai Flame Restaurant.
Are there opportunities to exercise at Hyatt Place Ottawa - West?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Hyatt Place Ottawa - West?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hyatt Place Ottawa - West?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hyatt Place Ottawa - West offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hyatt Place Ottawa - West?
The staff speaks multiple languages, including English, Spanish, French, Hungarian, and Filipino.