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About

#46 of 81 hotels in Ottawa
Location
Cleanliness
Service
Value

Welcome to reStays, the ultimate destination for a luxurious and authentic local experience in downtown Ottawa. Our stunning boutique condo-hotel at 101 Queen Street offers 111 spacious and modern suites, each designed to provide a comfortable and indulgent stay. From full kitchens and exceptional services to world-class amenities, we strive to exceed your every expectation.

 

With balconies and floor-to-ceiling windows that showcase breathtaking views of Queen Street, Sparks Street, and our stunning courtyard, our suites offer an unparalleled level of luxury. Relax and unwind in our SkyLounge, where you can enjoy one of the best views of Parliament Hill and catch an extraordinary sunset if you're lucky.

 

At reStays, we offer the perfect blend of short and long-term stays, providing direct booking access and a range of packages and services such as fridge-filling to ensure that every moment of your stay is nothing short of exceptional.

 

Our commitment to reinventing the hospitality sector and offering unique experiences that bring comfort and delight is reflected in every detail of our property. Come and immerse yourself at reStays – a truly luxurious local experience that you'll never forget.

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Property amenities
Electric vehicle charging station
Fitness Centre with Gym / Workout Room
Vending machine
Game room
Billiards
Kids stay free
Car hire
Business Centre with Internet Access
Paid private parking on-site
Secured parking
Fitness / spa changing rooms
Personal trainer
Sauna
Taxi service
Meeting rooms
Baggage storage
Concierge
Executive lounge access
Newspaper
Non-smoking hotel
First aid kit
Umbrella
24-hour front desk
Private check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
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Room features
Bathrobes
Air conditioning
Additional bathroom
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Dining area
Housekeeping
Private balcony
Safe
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Dishwasher
Microwave
Oven
Refrigerator
Stovetop
Electric kettle
Kitchenware
Flatscreen TV
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Business
Languages Spoken
English, French, Spanish, Filipino and 2 more
Hotel links
:Book Early and Save 15%
58Reviews0Q+A11Room tips
Traveller rating
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Most Recent
Victor P wrote a review May 2023
San Diego, United States7 contributions1 helpful vote
Lovely property in a great location. BUT service issues made the stay annoying. Only one TV is a 2 bedroom condo with limited channels. This is ridiculous for a property that charges $500 per night. Also furnishings are sparse. No lamp in bedroom, no side tables in living room.
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Date of stay: May 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Great place to stay if you looking for excellent accommodations but service is very poor.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Andreas S, General Manager at reStays
Responded 1 week ago
Dear guest, Thank you for your feedback. We are sorry to read that your stay with us did not meet your expectations and will take your comments into consideration for future improvements. Please know that , as for the tv channels available to our guests, we have more than 60 tv channels and 120 streaming channels. We feel our price points are very reasonable, especially if you consider that we are talking about a two-bedroom Suite of 800+ square feet, with a full kitchen, in-house washer and dryer + all other amenities available to you onsite, such as a private theatre, a state of the art fitness facility and a games room... I think you will be very hard pressed to find any equivalent value in the capital. However, we do appreciate your feedback. Sincerely, Andreas S - General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
brendachuinkam wrote a review Jan 2023
5 contributions
Hotel's Favourite
I was able to get a super early check in, which I really appreciated. Service was amazing. Wish I could afford to stay here long term. The kitchen was more equipped than expected with a pot and a frying pan and wine glasses. The staff even called to make sure I had received my complimentary bottle of sparkling wine.
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Date of stay: January 2023
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Andreas S, General Manager at reStays
Responded 9 Jan 2023
Dear Brenda, Thank you for your kind review. We are thrilled you enjoyed your stay and that our staff made an impression on you. We are very happy that you chose to stay with us and value your feedback. Sincerely, Andreas S - General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Escape29023515403 wrote a review May 2023
Montreal, Canada1 contribution
I don't think I'm going to be staying anywhere else When I come to the city. It's my first time by myself in Ottawa and my first accommodations were awful, and then I found this company... They went above and beyond, were so empathetic and really helped me with everything I needed help with. No judgment. I suggest booking through the website or on-site as they do have a listing on airbnb but it's very unrealistically priced. Haha This stay matches my young vibe. Has a billiard room, a sky lounge, a gym with a sauna as well...
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Date of stay: May 2023
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Andreas S, General Manager at reStays
Responded 1 week ago
Dear guest, Thank you for trying us out and we are very happy that you enjoyed your stay with us. We are indeed a new kind of stay and can't really be compared to a traditional hotel. given that all our Suites are very spacious compared to other hotels in the city. We hope to welcome you back soon and thank you for taking the time to share your feedback with us. Sincerely, Andreas S - General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
llma99 wrote a review May 2023
Canada351 contributions84 helpful votes
+1
This was my first-time stay at reStays Ottawa. I booked four suites for a team business trip in April 2023 (2- and 3-night stays). Very glad to have chosen this hotel over my other go-to's! This is now my Ottawa favourite and I highly recommend it for the following reasons: - Value: Great for this calibre of amenities (spacious, new, clean, modern in-suite furnishings, well-equipped kitchen, and thoughtful provisions, terrific meeting spaces, public amenities - what a view on the 12th floor). Comfortable bedding for several nights of good sleep. - Service: Front desk staff (Josh, Mark) were very helpful with our requests. - Location: Excellent! Short walking distance to Parliament, Rideau Centre, Byward Market, etc. Whether for short or longer stays, I highly recommend this gem of a downtown Ottawa hotel.
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Date of stay: April 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Andreas S, General Manager at reStays
Responded 2 weeks ago
Dear guest, Thank you for choosing reStays and for sharing your feedback with us. We are thrilled to read that your stay was a success and look forward to hosting you again in the future. From all of us at reStays, Thank you! Warm regards, Andreas S - General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kelsey G wrote a review May 2023
1 contribution
It was a nice hotel and in a great location. I had a few issues that were never resolved before leaving the hotel. We stayed for two nights, and our air condiiton was broken in our room. We inquired about this with the front desk 4 times before someone actually showed up. The room temperature was 82 all weekend. When we returned, the a/c was still broken. I went to the front desk for the 5th time, and they told us that it's not repairable. The other person I was staying with was already gone to bed, and the hotel finally offered to move us to another room at 12:00 am on the second (last night). I told them I didn't feel comfortable waking up the person I was with, and this was unacceptable because the first night they didn't even care, we had to sleep in the hot room and sweat all Night. They offered $50 dollars off the whole bill which was $820 dollars for 2 nights, I wasn't a very happy customer leaving the hotel
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Date of stay: May 2023
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Tim W wrote a review May 2023
2 contributions2 helpful votes
This hotel is immaculate and the service was outstanding. The location is just steps away from parliament hill and is in the heart of the entertainment center. The suites are well-appointed and very spacious. I really like the Nespresso machine in the rooms.
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Date of stay: April 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Andreas S, General Manager at reStays
Responded 4 weeks ago
Dear Tim, Thank you for taking the time to share your experience with us. We are thrilled you enjoyed your stay and hope to welcome you back to the Re in the future. Best regards, Andreas S - General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Explorer05390993968 wrote a review Apr 2023
1 contribution
Nice stay very pleasant enjoyed the location. Will return on next trip to Ottawa. Had some trouble navigating the television stations. Enjoyed the coffee machine and kitchen experience. The two bedrooms with bathrooms worked well.
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Date of stay: April 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Andreas S, General Manager at reStays
Responded 4 weeks ago
Dear guest, Thank you for your feedback. We are thrilled you enjoyed your stay and look forward to having you stay with us again in the future. Best regards, Andreas S - General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kiwidreamer wrote a review Apr 2023
Auckland, New Zealand385 contributions128 helpful votes
We had a great 8 night stay here and highly recommend reStays for people who are looking for an apartment to have a bit more room and facilities to cook (or reheat in our case!) and washing machine and drier to get some washing done mid trip. We were lucky enough to be upgraded from a Junior Suite to a 1 bedroom apartment in the Sparks Tower. Our room overlooked the courtyard and we got no road noise. Staff were very communicative prior to arrival as we did not want to do the contactless check in and were friendly every time we came and went. For those wanting the full hotel experience this is not the place for you. For those who are happy to be independent travellers and want a central location this is a great choice. We were heading to TD Place daily for the Men's World Curling Champs and the bus there stopped about 100 metres up the street and dropped us off directly across from reStays (and was free with our curling tickets!). The train station is about 200 metres down from the hotel - we arrived from the airport via bus and train, all very easy. reStays is also very close to Parliament Hill and a short walk to ByWard Market. Sparks Street (pedestrian street) is accessible via a rear door and the location was ideal for us to explore the city between games. The apartment itself was clean and had all the required kitchenware. The only (very minor) quibble we had was the lack of blackout curtains meant the apartment always had some light coming in during sleeping hours. This was not a big issue for us and would not stop us staying here again. Thank you reStays for an excellent stay.
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Date of stay: April 2023Trip type: Travelled as a couple
Room Tip: Sparks Tower apartments are quiet.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Andreas S, General Manager at reStays
Responded 18 Apr 2023
Dear Guest, Thank you so much for sharing your experience with us. I am very pleased that you enjoyed your stay with us. Our location is second to none when it comes to sights, restaurants and attractions in the downtown core, with easy access to train stations and bus stops, yet it is very quiet at night time, especially if you are staying in a Suite facing the Pedestrian Sparks street. To actually have a full-size kitchen and all the conveniences of a condo, including in-suite washer & dryer, we are indeed a new kind of stay. I hope that we will have the pleasure of welcoming you back in the future. With my very best regards, Andreas S - General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Freedom20854924217 wrote a review Apr 2023
1 contribution
the front desk staffs are all very helpful. The location of the hotel is very convenient for all the site seeing and shopping. I will stay at this hotel again or recommend this hotel to anyone that will come to Ottawa.
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Date of stay: April 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Andreas S, General Manager at reStays
Responded 15 Apr 2023
Dear Guest, We are thrilled to read that you enjoyed your stay with us and hope that we will have the pleasure of welcoming you back to reStays in the not too distant future. Thank you for trusting us with looking after you, and for your kind comments. With my very best regards, Andreas S - General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Chris D wrote a review Apr 2023
Seattle, Washington3 contributions1 helpful vote
Excellent self contained apartment with all the required appliances and features for a comfortable stay . Big rooms, clean and well furnished . Will definitely steely stay here if I’m ever back in Ottawa
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Date of stay: April 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Andreas S, General Manager at reStays
Responded 6 Apr 2023
Dear guest, Thank you so much for sharing your experience. We were thrilled to have you stay with us and hope to see you again in the future. Best regards, Andreas S - General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$216 - US$291 (Based on Average Rates for a Standard Room)
LOCATION
CanadaOntarioOttawa
NUMBER OF ROOMS
111
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RESTAYS: UPDATED 2023 Hotel Reviews, Price Comparison and 70 Photos (Ottawa, Canada) - Tripadvisor

Frequently Asked Questions about reStays
Which popular attractions are close to reStays?
Nearby attractions include Escape Manor - Queen Street (0.3 km), National War Memorial (0.2 km), and Peace Tower (0.5 km).
What are some of the property amenities at reStays?
Some of the more popular amenities offered include a fitness centre, a business centre, and meeting rooms.
Which room amenities are available at reStays?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
Is parking available at reStays?
Yes, paid private parking on-site and secured parking are available to guests.
What are some restaurants close to reStays?
Conveniently located restaurants include Sansotei Ramen, Beckta Dining & Wine, and 1 Elgin.
Are there opportunities to exercise at reStays?
Yes, guests have access to a fitness centre, a sauna, and locker rooms available in the fitness centre during their stay.
Is reStays located near the city centre?
Yes, it is 0.2 km away from the centre of Ottawa.
Are any cleaning services offered at reStays?
Yes, dry cleaning and laundry service are offered to guests.
Does reStays offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at reStays?
The staff speaks multiple languages, including English, Spanish, French, Portuguese, Swedish, and Filipino.
Are there any historical sites close to reStays?
Many travellers enjoy visiting Parliament Hill and Buildings (0.3 km), Rideau Hall (2.5 km), and Laurier House National Historic Site (1.6 km).