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The Business Inn & Suites

180 Maclaren St at Elgin, Ottawa, Ontario K2P 0L3 Canada
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (604)
Room & Suite (569)
Dining (36)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 05/04/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 05/04/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#9 of 82 hotels in Ottawa
Travellers' Choice
Upon check-in, guests must provide photo ID and a bank issued credit card for a pre-authorization of room and tax charges, as well as $100. for security. Our all suite hotel has spacious rooms with fully equipped kitchens, household amenities, and a computer with laser printer. We also offer FREE breakfast, WiFi, laundry room with soap and dryer sheets, and movies on demand. Indoor and outdoor parking is available for $22.60 per day. The Business Inn & Suites is located in downtown Ottawa within walking distance of restaurants, bars, dancing and live music, 24 hour diner, museums, Parliament Hill, the Rideau Canal and the ByWard Market, making it the perfect location when staying in Ottawa!
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Children's television networks
Highchairs available
Business Centre with Internet Access
Car park
Bar / lounge
Breakfast available
Complimentary instant cofffee
Complimentary tea
Vending machine
Conference facilities
Meeting rooms
Baggage storage
Non-smoking hotel
24-hour front desk
Clothes dryer
Laundry service
Self-serve laundry
Washing machine
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Room features
Air purifier
Air conditioning
Dining area
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Private balcony
Seating area
Clothes rack
Private bathrooms
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Good to know
City View
Languages Spoken
English, French
2110Reviews33Q+A100Room tips
Traveller rating
  • 1,197
  • 692
  • 137
  • 53
  • 31
Time of year
Traveller type
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Selected filters
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  • English
Popular mentions
tictac1965 wrote a review 24 Nov
Kingston, Canada12 contributions4 helpful votes
My wife and I stayed 2 nights. The room was clean and had a full kitchen with all the dishes and utensils for 4. Breakfast had hot sandwiches (we had bacon and egg both days), yogurt, and the full range for a continental breakfast. Staff was friendly. The carts of extra linens meant we didn't have to ask for extra towels. Would recommend. We will be staying there next overnight to Ottawa.
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Date of stay: November 2021Trip type: Travelled as a couple
Kelly S wrote a review 17 Nov
1 contribution
Stayed at this hotel for medical appointments in October. Chose it because of the walking distance from my appointment, good reviews, and reasonable price. We were there for 5 nights, so cost was a factor. Hotel is on a street with lots of restaurants, so was very convenient. Was very clean. The room was large-kitchen, and dining room with a table for 6. 2 fold out couches. There was a separate bedroom as well. We were pleasantly surprised there was a balcony. The breakfast was great-warm breakfast sandwiches to go, as well as all the cold choices. We didn’t have any special requests, and we didn’t have any issues.
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Date of stay: October 2021
Response from Front Desk, Guest Services / Front Office at The Business Inn & Suites
Responded 1 week ago
Thank you for your candid review. We are pleased that you enjoyed your stay. We look forward to your next visit.
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Journey590853 wrote a review 16 Nov
11 contributions
We stayed for five nights on vacation. The hotel is perfectly located, and although it's a bit of an older property, it's very well kept and is really clean. The kitchen doesn't have a ton of dishes or cooking utensils, though, so you couldn't really cook anything complex there (i.e. there is a cutting knife, cutting board, pot + pan, baking dish, but you won't find things like foil, baking paper, whisk or mixing bowl.) It's best for takeout or assembling a simple meal. Breakfast is included and we really enjoyed it. There are lots of continental items + breakfast sandwiches on an English muffin. You can pick if you want just egg, or ham, or sausage. You can sit in the breakfast room, or take your food to your room, if you prefer! What we loved are the little "snack bags" you can pick from the fridge, which contain a bottle of water, a cookie, a granola bar, a fruit rollup, and a mint. Super cute and a nice touch. We loved munching on those after!! All in all, it was a great stay and I would definitely return. Merci!
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Date of stay: November 2021Trip type: Travelled with family
Response from Front Desk, Guest Services / Front Office at The Business Inn & Suites
Responded 1 week ago
Thank you for your thoughtful review! Our team is very pleased that you enjoyed your stay. Hope to see you again soon!
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colleen s wrote a review 15 Nov
1 contribution
Our credit card got declined over and over, we had no other credit. Wouldn't let us use anything else. they didn't even try and help us find another place, were rude and didn't care at all. would no recommend. let me and my friends, who we are all young girls, walk off into the street with no where to go. would NOT recommend.
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Date of stay: November 2021
Sleep Quality
Jen F wrote a review 12 Nov
Ladysmith, Canada14 contributions9 helpful votes
We were very pleasantly surprised by the hotel, the staff and the room ! Coming from BC where "hotel" rooms are so expensive we were hesitant about booking a room at around $100/night but the reviews were good so we took the plunge :) so glad we did ! the location is great - we were there to go the the Remembrance Day ceremonies at Parliament Hill and it was just a short walk away and lots of interesting things and restaurants within walking distance. The hotel itself was very clean and the staff very friendly and accommodating - we needed a late checkout and it was no problem at all. Our room, for 4 adults was huge ! had a kitchenette, table and chairs, two king beds, sofa bed, TV, and a computer with printer ! also had a laundry room and soap included and free breakfast to boot ! We would not hesitate to stay here again when in Ottawa !
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Date of stay: November 2021
Sleep Quality
Response from Front Desk, Guest Services / Front Office at The Business Inn & Suites
Responded 1 week ago
Thank you for your kind review. We are glad that you enjoyed our central location and our amenities. We look forward to having you back on your next trip to Ottawa.
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US$79 - US$111 (Based on Average Rates for a Standard Room)
the business hotel ottawa, business hotel ottawa
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Frequently Asked Questions about The Business Inn & Suites
Which popular attractions are close to The Business Inn & Suites?
Nearby attractions include Canadian Museum of Nature (0.5 km), Yuk Yuk's (0.05 km), and Ottawa City hall (0.5 km).
What are some of the property amenities at The Business Inn & Suites?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at The Business Inn & Suites?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at The Business Inn & Suites?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at The Business Inn & Suites?
Yes, a parking garage, paid private parking on-site, and paid public parking nearby are available to guests.
What are some restaurants close to The Business Inn & Suites?
Conveniently located restaurants include Beckta Dining & Wine, Pure Kitchen Elgin, and The Scone Witch.
Are there opportunities to exercise at The Business Inn & Suites?
Yes, guests have access to a fitness centre during their stay.
Is The Business Inn & Suites located near the city centre?
Yes, it is 0.8 km away from the centre of Ottawa.
Are any cleaning services offered at The Business Inn & Suites?
Yes, laundry service and self serve laundry are offered to guests.
Does The Business Inn & Suites offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at The Business Inn & Suites?
The staff speaks multiple languages, including English and French.